Senior Manager, Health Plan Adherence Solutions (Product Management, Growth)

Hillspire - Office of Eric Schmidt; Wellesley (MA); On-site; USD 75,000 - 200,000; Full time

Job summary

CVS Health is seeking a Senior Manager for the Health Plan Adherence Solutions team to enhance and manage adherence products. This role involves leading a team, collaborating across departments, and utilizing healthcare knowledge to drive initiatives that improve health plan ratings. The ideal candidate will have strong leadership skills, a solid healthcare background, and effective communication abilities.

Benefits

401(k) plan with matching contributions

Employee stock purchase plan

Wellness screenings and programs

Tuition assistance

Qualifications

• 4 years work experience required.
• 2 years of product management experience.
• 1 year of people management experience.

Responsibilities

• Lead team in managing medication adherence products.
• Update leadership on adherence program status.
• Communicate program enhancement needs.

Skills

Leadership

Collaboration

Communication

Analytical Skills

Problem Solving

Education

Bachelor's Degree

MBA

Doctor of Pharmacy

MPH

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Senior Manager role on the Health Plan Adherence Solutions team under the Retail Pharmacy Growth organization will be part of a cross-functional group focused on the development, enhancement, and management of adherence products that can be packaged and sold to Health Plans as ways to improve and maintain their Adherence Stars ratings and bring in revenue to Retail Pharmacy. This team leads the opportunity identification, business case development, testing and incubation, scaled product management, and P&L management of the capabilities launched.

Specifically, the Senior Manager will be leading a team through managing our existing medication adherence products, enhancing these products to improve efficacy, and scaling up previously tested concepts.

Primary Responsibilities

The day-to-day experience of the role will vary from updating leadership on the status of our adherence programs, working with IT to solve an operational issue in the program that was uncovered from colleague feedback, partnering with capital budgeting to communicate out program enhancement needs for 2026+, and creating scaled solutions of promising adherence programs that had been tested out by the incubation team. The Senior Manager is expected to be able effectively communicate their work and provide clear recommendations based on their findings.

The ideal candidate will have

This position requires demonstrated, strong independent leadership skills to lead a team through the management of adherence programs. The ideal candidate will also have strong collaboration and communication skills as it is necessary to work cross functionally. In addition, the individual must be able to independently interact with and influence a wide range of stakeholders and demonstrate a consistent track record of delivering results. Finally, an ideal candidate would be able to apply their deep knowledge of pharmacy and healthcare to their work—including an understanding of how program opportunities would flow through data systems.

Required Qualifications

• 4 years work experience
• 2 years of product management
• 1 year of People management experience

Preferred Qualifications

• Strong operational experience including program design and implementation
• Demonstrated experience in optimizing health programs (ideally medication adherence programs)
• Healthcare background (ideally having experiences in retail pharmacy)
• Have an in-depth knowledge on health systems and health services, as well as health economics, epidemiology, and data management
• Subject matter expertise in clinical and operational aspects of the retail pharmacy business, including knowledge in data system architecture
• Ability to influence leadership with clear and tailored communications
• Analytical, quantitative, and problem-solving skills
• Ability to communicate effectively in a manner that is clear, logical, and consistent
• Ability to manage multiple tasks simultaneously, adjusting priorities as needed to meet deadlines
• Ability to demonstrate teamwork and collaboration skillsets across a variety of business units and personality types
• Knowledge of CVS Health’s retail pharmacy business and organization processes
• Ability to diagnose complex problems, seek insights beyond the immediately obvious, and recommend practical solutions
• Strong verbal and written communication skills
• Ability to engage, work and lead in a cross-functional project team environment
• Strong attention to detail and strong organizational and prioritization skills

Education

Required: Bachelors

Preferred: MBA Doctor of Pharmacy or MPH,

Pay Range

The typical pay range for this role is:

$75,400.00 - $199,144.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visithttps://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 06/30/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.