Senior Manager, GTM Strategy & Operations, DoorDash for Business

DoorDash, Inc.; New York (NY); On-site; USD 170,000 - 250,000; Full time

Benefits offered by this job

401(k) plan with employer matching

Paid parental leave

Wellness benefits

Commuter benefits match

PTO and paid sick leave

Job summary

DoorDash for Business seeks a Sr. Manager of GTM Strategy & Operations to shape and scale the revenue engine. You will partner across Sales, Marketing, Revenue Operations, Analytics, and Finance to turn priorities into scalable GTM programs, rhythms, systems, and insights.

Lead a high-performing team and drive measurable impact. You will apply data-driven methods, SQL, and AI, while building playbooks and adoption mechanisms to elevate performance.

Qualifications

• 5+ years in GTM Strategy & Operations, Sales Strategy, Business Operations, or consulting with 5+ years at a top strategy firm.
• MBA from a top-tier university.
• Proven track record leading cross-functional workstreams across lead strategy, event strategy, GTM systems, and enablement.

Responsibilities

• Own the strategic roadmap for lead generation, event strategy, GTM systems, and enablement.
• Translate strategy into operating rhythms, dashboards, and measurable outcomes.
• Lead and develop an existing GTM Strategy & Operations team.
• Collaborate with Sales, Marketing, Revenue Ops, Product, and Finance to align on priorities.
• Structure undefined GTM opportunities by creating new playbooks and operating cadences.

Skills

GTM Strategy

Operations Leadership

SQL Fluency

AI & Automation

Executive storytelling

Cross-functional partnership

Education

MBA from a top-tier university

Tools

Salesforce

Marketing automation platforms

Attribution systems

BI platforms (Tableau/Looker/Power BI)

Sales engagement tools

Job description

About the Team

DoorDash for Business provides meals solutions to companies, but we aren’t stopping there. Our mission is to become a premier benefits partner for executives, employees and administrators across the globe, leveraging the DoorDash platform to deliver industry-leading selection, quality, and customer service to every business customer, for every business use case. We are building an entrepreneurial, customer-obsessed, and fast moving team to create the right products and services for the future of work.

About the Role

DoorDash for Business is seeking a Sr. Manager, GTM Strategy & Operations to help shape and scale the revenue engine across lead strategy, event strategy, systems strategy, and enablement strategy.

This leader will partner closely with Sales, Marketing, Revenue Operations, Product, Customer Success, Analytics, Finance, and General Management to turn business priorities into scalable GTM programs, operating rhythms, systems, and insights. The role requires a strategic operator who can move fluidly between executive-level strategy, hands-on analytics, cross-functional execution, and people leadership.

You will manage an existing high-performing team and be expected to create incremental value by sharpening priorities, improving analytical rigor, elevating strategic thinking, and helping strong operators deliver even greater business impact.

Reporting to the Head of Growth Strategy and Operations, DoorDash for Business, you will work closely with operators, field teams, product and other teams to make your vision a reality.

You’re excited about this opportunity because you will…

• StrategizeOwn the strategic roadmap for lead generation, event strategy, GTM systems, and enablement. Understand Sales, Marketing, Customer Success, and leadership needs to prioritize opportunities by revenue impact, operational leverage, and customer experience, developing scalable solutions to enhance GTM execution.
• OperateExecute granularly while building for scale. Partner directly across Sales, Marketing, Revenue Operations, Analytics, Product, Finance, and Customer Success to drive short- and long-term GTM priorities, translating strategy into operating rhythms, workflows, dashboards, and measurable outcomes.
• BuildUse a data-driven approach to identify funnel trends, conversion gaps, event opportunities, system inefficiencies, and enablement needs. Apply SQL, AI, automation, and BI tools to quantify impact, scale processes, and enhance GTM pipeline generation, conversion, and growth.
• LeadLead and develop an existing high-performing GTM Strategy & Operations team. Drive incremental value for strong performers by refining priorities, sharpening analytical rigor, elevating executive storytelling, and focusing on high-impact business opportunities.
• CollaboratePartner with Sales, Marketing, Revenue Operations, Product, Customer Success, Finance, Analytics, and Enablement to translate GTM insights into action and align teams on lead strategy, event execution, systems improvements, enablement programs, and revenue growth priorities.
• ConstructNavigate ambiguity to structure undefined GTM opportunities by creating new playbooks, ownership models, and operating cadences. Independently drive problems from identification through diagnosis, execution, and measurement.
• EnableDevelop playbooks, training, and adoption mechanisms for consistent GTM execution. Ensure Sales, Marketing, Customer Success, and cross-functional partners have the tools, systems knowledge, and operational clarity to elevate performance.

We’re excited about you because…

• You have 5+ years of experience in GTM Strategy & Operations, Sales Strategy, Business Operations, commercial strategy, or consulting and 5+ years at a leading strategy consulting firm, ideally McKinsey & Company, Bain & Company, or Boston Consulting Group; direct people management experience is required, and high-growth B2B or marketplace experience is preferred.
• You have an MBA from a top-tier university
• You have a proven track record of leading complex cross-functional workstreams across lead strategy, event strategy, GTM systems, and enablement, driving alignment across stakeholders, and delivering measurable business outcomes.
• You are highly analytical and can translate complex datasets into actionable recommendations that influence senior decision-making. Advanced SQL fluency is required.
• You are AI-forward and use AI, automation, and emerging technologies to improve team efficiency, accelerate insights, streamline reporting, and scale business impact.
• You deeply understand B2B GTM motions across Sales, Marketing, Customer Success, and Revenue Operations, including lead management, funnel conversion, attribution, event ROI, pipeline generation, and sales productivity.
• You have hands-on experience with GTM systems and tools, including Salesforce, marketing automation platforms, attribution systems, sales engagement tools, and BI platforms such as Tableau, Looker, or Power BI.
• You are an exceptional people leader who can manage and elevate an already high-performing team through sharper prioritization, stronger analytical rigor, clearer operating rhythms, and higher-quality strategic guidance.
• You are a strong executive communicator who can turn ambiguous business problems, data, and operational recommendations into clear, compelling narratives.
• You thrive in ambiguity, proactively identify opportunities, build scalable solutions, and drive execution from strategy through implementation.

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$170,000 — $250,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Metaview.

How it works:Metaview assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Metaview or other AI-enabled tool in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law.

Data Retention, Privacy & Bias Audit: Data collected during this process is retained in accordance with our Candidate Privacy Policy https://help.doordash.com/en-us/legal/article/ax-privacy-notice and applicable state laws. In compliance with New York City Local Law 144, the independent bias audit summary for Metaview is publicly available for review at https://trust.warden-ai.com/metaview/application-review.