Senior Manager, gMG, US Patient Marketing

Alexion Pharmaceuticals, Inc.; Boston (MA); On-site; USD 116,000 - 174,000; Full time

Benefits offered by this job

Retirement benefits

Paid time off

Health, dental, and vision coverage

Job summary

Alexion Pharmaceuticals, Inc. is seeking a Senior Manager to redefine patient and caregiver education for gMG in the US market. You will lead the annual patient marketing plan, coordinating with patients, caregivers, HCPs, and advocacy groups to ensure impactful strategies.

You will drive collaboration across teams and agencies, manage multiple initiatives, and champion a compliant, timely deployment of materials and programs in the gMG portfolio.

Qualifications

• Bachelor's degree required.
• 5+ years of professional experience with 2+ years in life sciences.
• Knowledge of marketing principles and customer journey.
• Strong MS Office skills (Word, PowerPoint, Excel).
• Fluent in English, written and spoken.
• Able to manage multiple projects and priorities.
• Willing to travel ~20%.
• Office-based role with standard business hours.

Responsibilities

• Redefine patient and caregiver educational strategy for gMG in the US.
• Lead development and execution of a best-in-class annual patient marketing plan.
• Collaborate with patients, caregivers, HCPs and advocacy groups.
• Coordinate with cross-functional teams: Patient Services, Commercial Ops, PRC.
• Develop and execute CRM campaigns for unbranded and branded assets.
• Support STAR Ambassador programs and patient testimonials development.
• Partner with cross-functional teams to align messaging and initiatives.
• Represent brand in PRC processes to ensure compliant, timely deployment.

Skills

Marketing principles

MS Office

English fluency

Project management

Multitasking

Ethical standards

Travel readiness

Education

Bachelor's degree

Job description

This Is What You Will Do

Reporting to the Senior Director of gMG U.S. Patient Marketing, the Senior Manager will be a key member of the patient marketing team. This individual will be responsible for redefining the Patient and Caregiver educational strategy and execution of patient marketing initiatives for gMG in the US market. They will lead the development and execution of a best-in-class annual patient marketing plan, inclusive of relevant brand strategies. This individual will work closely with patients and caregivers, HCPs, and Patient Advocacy Organizations, as appropriate, and will be a key cross-functional player, liaising with numerous teams to accomplish goals, including: Patient Advocacy, Patient Services, Commercial Operations and PRC.

This Is What You Will Do

Reporting to the Senior Director of gMG U.S. Patient Marketing, the Senior Manager will be a key member of the patient marketing team. This individual will be responsible for redefining the Patient and Caregiver educational strategy and execution of patient marketing initiatives for gMG in the US market. They will lead the development and execution of a best-in-class annual patient marketing plan, inclusive of relevant brand strategies. This individual will work closely with patients and caregivers, HCPs, and Patient Advocacy Organizations, as appropriate, and will be a key cross-functional player, liaising with numerous teams to accomplish goals, including: Patient Advocacy, Patient Services, Commercial Operations and PRC.

You Will Be Responsible For

• Portfolio unbranded and branded CRM, including awareness, consideration, conversion and adherence streams
• This role will act as point of contact for Patient Services Hub (OneSource) to ensure coordination of data and consistency of messaging
• Patient marketing materials spanning the gMG portfolio, including disease, C5/MOA and vaccination education across both print and digital
• Multicultural initiatives including Spanish speaking materials
• Exectional support for the gMG STAR Ambassador programs, helping to tell patient stories so that other patients and caregivers living with gMG can learn how others have successfully identified and manage their disease
• This includes identifying innovative ways to develop and distribute patient testimonials
• Cultivating strong collaborative relationships with cross functional partners including field sales, TLLs, training, Patient Services, Market Research, Business Ops, Promotional Review Committee, Medical, Regulatory, Legal, and Compliance.
• Supporting the development and execution of the annual patient marketing plan, as well as agile evolutions in preparation for competitive entrants
• Partnering with multiple patient marketing and media agencies
• Adopting a can-do, leadership mindset, creating organizational energy and excitement about the brand, and galvanizing cross-functional teams to buy in to the brand mission
• Partnering with Commercial Operations to identify content re-purposing strategies for existing assets, expanding their reach across platforms
• Representing brand in PRC process improvement initiatives to ensure content is compliantly, quickly, and accurately approved and deployed
  

You Will Need To Have

• Bachelor's degree required
• Must have 5+ years professional experience with 2+ years in life sciences
• Knowledge of marketing principles, including key concepts, brand management and the customer journey
• Strong knowledge of MS Office: Word, PowerPoint, Excel
• Fluent in English (written and spoken language)
• Strong ability to manage multiple projects across functional areas, and work independently when appropriate, in teams and as a sub-team lead
• Must be comfortable managing multiple competing, frequently shifting priorities, and working through uncertainty
• Ability to gauge the feasibility, impact and risks of proposed programs and develop mitigation plans and ensure internal advocacy and approval
• High ethical standards and personal integrity
• Travel: anticipate 20%
• The duties of this role are generally conducted in an office environment. As is typical of an office-based role, employees must be able, with or without an accommodation to: use a computer; engage in communications via phone, video, and electronic messaging; engage in problem solving and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.

We Would Prefer For You To Have

• Prior professional experience with Consumer Marketing & Media, Patient Services, Patient Advocacy, and Patient Ambassador Programs strongly preferred
• Experience developing patient-centric marketing campaigns, having lead tactical development, MLR/PRC review, execution, measurement and optimization
• Oncology, Rare disease, or Specialty care experience preferred

The annual base pay (or hourly rate of compensation) for this position ranges from $115,795 to $173,693. Our positions offer eligibility for various incentives—an opportunity to receive short-term incentive bonuses, equity-based awards for salaried roles and commissions for sales roles. Benefits offered include qualified retirement programs, paid time off (i.e., vacation, holiday, and leaves), as well as health, dental, and vision coverage in accordance with the terms of the applicable plans.

Date Posted

25-Sep-2026

Closing Date

01-Oct-2026

Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.