Associate Director, U.S. Patient Marketing, IgAN

Alexion Pharmaceuticals, Inc.; Boston (MA); On-site; USD 151,000 - 227,000; Full time

Benefits offered by this job

Short-term incentive bonuses

Equity-based awards for salaried roles

Commissions for sales roles

Retirement programs

Job summary

Alexion Pharmaceuticals, Inc. seeks an Associate Director, U.S. Patient Marketing – IgAN to lead patient marketing initiatives for IgAN launches in the U.S.

You will drive patient engagement, education, and omnichannel programs, partnering with cross-functional teams to ensure coordinated patient journeys and contribute to brand planning and strategy development. The role emphasizes strategic execution, campaign management, content development, and collaboration with Patient Services, Advocacy,

Qualifications

• Bachelor’s degree in life sciences, business, or related field
• 5+ years of pharmaceutical, biotech, or healthcare marketing experience
• Experience in patient marketing, digital marketing, or consumer engagement programs
• Strong understanding of patient journey and patient engagement strategies in specialty or rare disease settings
• Proven ability to execute omnichannel marketing programs and campaigns
• Strong project management skills with ability to manage multiple initiatives simultaneously
• Demonstrated ability to work effectively in a matrixed, cross-functional environment
• Experience managing external agencies and marketing budgets
• Strong analytical skills with ability to track performance and apply insights to optimize programs
• Excellent communication and collaboration skills
• Ability to work in a fast-paced, evolving launch environment
• Ability to travel as needed (up to ~20 to ~30%)

Responsibilities

• Leading execution of patient marketing programs and campaigns, aligned to brand strategy and launch priorities
• Implementing omnichannel patient engagement initiatives, including digital, social, web, CRM, and patient support programs
• Developing and executing patient marketing plans, while contributing insights and recommendations for strategy refinement
• Managing patient disease awareness and education initiatives, including content development, programs, and partnerships with advocacy and field teams
• Driving patient identification and adherence initiatives, including coordination with Patient Services and cross-functional stakeholders
• Coordinating execution across cross-functional partners, including Patient Services, Advocacy, Sales, Medical, Market Access, Legal, Regulatory, Compliance, and PRC
• Developing and optimizing patient-facing content and materials, ensuring alignment with brand messaging and compliance requirements
• Managing agency partners and day-to-day workflow, including timelines, deliverables, and budgets
• Defining and tracking campaign performance metrics (KPIs) and leveraging insights to optimize execution and improve outcomes
• Expanding digital patient engagement capabilities, applying test-and-learn approaches to improve reach and impact
• Advancing field engagement and program execution, including collaboration on key initiatives (e.g., speaker programs, patient events, or ambassador programs)
• Contributing to annual brand planning and tactical planning processes, ensuring patient perspective is incorporated

Skills

Analytical skills

Communication skills

Collaboration skills

Project management

Cross-functional teamwork

Agency management

Budget management

Education

Bachelor's degree

Advanced degree

Tools

CRM systems

Digital marketing platforms

Job description

Job Description Summary

Develop marketing strategies, analyse market trends, and oversee promotional activities. Require strategic thinking, collaboration, and expertise in brand management and marketing.

Job Description

This is what you will do:

The Associate Director, U.S. Patient Marketing – IgAN will be a key member of the U.S. commercial and IgAN marketing team, responsible for leading execution of patient marketing initiatives to support the launch and growth of IgAN. This role will drive the implementation of patient engagement, education, and omnichannel marketing programs, enabling disease awareness, patient identification, and adherence. The Associate Director will partner closely with cross-functional teams to ensure coordinated execution across the patient journey and contribute to brand planning and strategy development.

You Will Be Responsible For

• Leading execution of patient marketing programs and campaigns, aligned to brand strategy and launch priorities
• Implementing omnichannel patient engagement initiatives, including digital, social, web, CRM, and patient support programs
• Developing and executing patient marketing plans, while contributing insights and recommendations for strategy refinement
• Managing patient disease awareness and education initiatives, including content development, programs, and partnerships with advocacy and field teams
• Driving patient identification and adherence initiatives, including coordination with Patient Services and cross-functional stakeholders
• Coordinating execution across cross-functional partners, including Patient Services, Advocacy, Sales, Medical, Market Access, Legal, Regulatory, Compliance, and PRC
• Developing and optimizing patient-facing content and materials, ensuring alignment with brand messaging and compliance requirements
• Managing agency partners and day-to-day workflow, including timelines, deliverables, and budgets
• Defining and tracking campaign performance metrics (KPIs) and leveraging insights to optimize execution and improve outcomes
• Expanding digital patient engagement capabilities, applying test-and-learn approaches to improve reach and impact
• Advancing field engagement and program execution, including collaboration on key initiatives (e.g., speaker programs, patient events, or ambassador programs)
• Contributing to annual brand planning and tactical planning processes, ensuring patient perspective is incorporated

You Will Need To Have

• Bachelor’s degree in life sciences, business, or related field
• 5+ years of pharmaceutical, biotech, or healthcare marketing experience
• Experience in patient marketing, digital marketing, or consumer engagement programs
• Strong understanding of patient journey and patient engagement strategies in specialty or rare disease settings
• Proven ability to execute omnichannel marketing programs and campaigns
• Strong project management skills with ability to manage multiple initiatives simultaneously
• Demonstrated ability to work effectively in a matrixed, cross-functional environment
• Experience managing external agencies and marketing budgets
• Strong analytical skills with ability to track performance and apply insights to optimize programs
• Excellent communication and collaboration skills
• Ability to work in a fast-paced, evolving launch environment
• Ability to travel as needed (up to ~20 to ~30%)
• The duties of this role are generally conducted in an office environment. As is typical of an office-based role, employees must be able, with or without accommodation, to: use a computer; engage in communications via phone, video, and electronic messaging; engage in problem solving and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.

We Would Prefer For You To Have

• Advanced degree (MBA, PharmD, PhD, or MS)
• Experience in nephrology, rare disease, or specialty therapeutics
• Experience supporting product launches or major indication expansions
• Experience developing and managing patient education, adherence, or support programs
• Experience working with patient advocacy organizations and patient-facing programs
• Strong digital and data-driven marketing capabilities
• Demonstrated experience integrating data, analytics, and digital capabilities into marketing execution

The annual base pay (or hourly rate of compensation) for this position ranges from $151,082 to $226,622. Our positions offer eligibility for various incentives—an opportunity to receive short-term incentive bonuses, equity-based awards for salaried roles and commissions for sales roles. Benefits offered include qualified retirement programs, paid time off (i.e., vacation, holiday, and leaves), as well as health, dental, and vision coverage in accordance with the terms of the applicable plans.

Date Posted

18-Sep-2026

Closing Date

01-Oct-2026

Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.