Senior Manager, Global Operations

Purpose Brands; Woodbury (MN); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Hybrid Work Environment

401(k) Matching at 4%

Medical, Dental and Vision Coverage

Life and Disability Insurance

Unlimited Time off

Job summary

Purpose Brands, the parent company of Orangetheory, Anytime Fitness, Waxing the City, and The Bar Method, is seeking a Senior Manager, Global Operations to join its Anytime Fitness Corporate team. This role designs, deploys, and scales strategic initiatives across the Anytime Fitness system, partnering with Product, Learning & Development, Communications, Field Support, and franchise stakeholders.

The ideal candidate translates strategy into execution, leads cross-functional programs, improves

Qualifications

• Bachelor's degree in Business, Operations, Management, or related field.
• 5+ years of experience in operations management, franchise operations, business operations, program management, or related disciplines.
• Experience supporting operations within a fitness, franchise, or multi-location service business environment.
• Demonstrated success leading cross-functional initiatives from planning through implementation.
• Strong project management, communication, facilitation, and stakeholder management skills.
• Ability to influence without direct authority and drive organizational alignment.
• Strong business acumen with the ability to analyze information, solve problems, and drive execution in a fast-paced environment.

Responsibilities

• Operations Strategy & Execution: Support the development and deployment of operational strategies that drive business performance and franchisee success.
• Initiative Deployment & Adoption: Lead the implementation of new products, services, technology solutions, and operational initiatives.
• Cross-Functional Leadership: Partner with Product, Technology, Communications, Learning & Development, and Field Support teams to deliver business priorities.
• Franchisee Experience & Operational Excellence: Serve as an advocate for franchisee operational success and build relationships with franchisees and master franchise teams.
• Fitness Industry & Club Operations Knowledge: Maintain a strong understanding of fitness industry trends and club operations.

Skills

Cross-functional leadership

Project management

Stakeholder management

Communication

Facilitation

Change management

Education

Bachelor's degree in Business, Operations, Management, or related field

Job description

Purpose Brands, the parent company of Orangetheory, Anytime Fitness, Waxing the City, and The Bar Method, is seeking a Senior Manager, Global Operations to join its Anytime Fitness Corporate team. This is a great position for someone who is looking to expand their career, and join a company with a fun, fast-paced and inspirational culture.The Senior Manager, Global Operations is responsible for designing, deploying, and scaling strategic business initiatives across the Anytime Fitness system.This role serves as a critical partner to Global Operations, Product, Learning & Development, Communications, Field Support, and franchise stakeholders to ensure operational readiness, successful implementation, and long-term adoption of key initiatives.The ideal candidate is an experienced operator who can translate strategy into execution, lead cross-functional initiatives, simplify complex processes, and build sustainable solutions that improve franchisee and business performance.The Senior Manager, Global Operations combines strong operational leadership, project management, and change management capabilities with a practical understanding of fitness industry operations and franchise business models.This position reports to the Director of Global Operations.Purpose/Impact: (Duties & Essential Functions)Operations Strategy & ExecutionSupport the development and deployment of operational strategies that drive business performance and franchisee success.Lead operational planning, readiness, and execution for strategic initiatives.Develop and improve operational processes, standards, tools, and support models.Leverage business and operational data to identify opportunities and support decision making.Initiative Deployment & AdoptionLead the implementation of new products, services, technology solutions, and operational initiatives.Develop rollout plans, readiness activities, and support strategies.Partner with Communications and L&D to drive awareness, training, and adoption.Gather franchisee and stakeholder feedback to continuously improve initiatives and processes.Cross-Functional LeadershipPartner with Product, Technology, Communications, Learning & Development, and Field Support teams to deliver business priorities.Represent operational and franchisee perspectives during solution design and implementation.Facilitate alignment, manage dependencies, and proactively address risks and challenges.Franchisee Experience & Operational ExcellenceServe as an advocate for franchisee operational success.Build strong relationships with franchisees, master franchise teams, and internal stakeholders.Evaluate operational impacts of business decisions and provide practical recommendations.Fitness Industry & Club Operations KnowledgeMaintain a strong understanding of fitness industry trends, club operations, member experience, and ancillary revenue opportunities.Apply fitness and franchise operations knowledge to support business initiatives and operational decision-making.Collaborate with subject matter experts to ensure operational solutions meet business and franchisee needs.Strengths and BackgroundRequiredBachelor's degree in Business, Operations, Management, or a related field.5+ years of experience in operations management, franchise operations, business operations, program management, or related disciplines.Experience supporting operations within a fitness, franchise, or multi-location service business environment.Demonstrated success leading cross-functional initiatives from planning through implementation.Strong project management, communication, facilitation, and stakeholder management skills.Ability to influence without direct authority and drive organizational alignment.Strong business acumen with the ability to analyze information, solve problems, and drive execution in a fast-paced environment.PreferredFitness industry experience.Club operations leadership experience.Franchise support or multi-unit operations experience.Experience supporting operational, process, or technology deployments.Change management and operational readiness experience.Salary Range: $80k - $90kWhat’s in it for you?We offer a competitive salary along with exceptional benefits such as:Medical, Dental and Vision CoverageHybrid Work EnvironmentLife and Disability InsuranceUnlimited Time off + Paid HolidaysFlexible Friday's between Memorial Day and Labor Day401(K) Savings Plan Matching at 4%10 Coaching and Therapy sessionsMental Health BenefitsBrand Discounts & ReimbursementsIn-house workout facilitiesProfessional Development OpportunitiesTeam Building, Employee Engagement Activities & so much moreWORK SCHEDULEPurpose Brands LLC, currently observe the following hybrid work model for employees at our Boca Raton (FL), Woodbury (MN), and Seattle (WA) offices:Remote optional: FridaysOn-site days: Mondays, Tuesdays, Wednesdays and ThursdaysDIVERSITY, EQUITY, AND INCLUSION STATEMENTPurpose Brands is committed to encouraging, facilitating, and upholding an environment centered on diversity, equity, and inclusion across every facet of the Purpose Brands. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing, and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve.EEO STATEMENTPurpose Brands provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.