Senior Manager, Global Operations

Purpose Brands Intermediate, LLC; United States; Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision Coverage

Hybrid Work Environment

Life and Disability Insurance

Unlimited Time off + Holidays

401(K) Matching

Coaching and Therapy sessions

Mental Health Benefits

Brand Discounts & Reimbursements

In-house workout facilities

Professional Development Opportunities

Job summary

Purpose Brands LLC is seeking a Senior Manager, Global Operations to design, deploy, and scale strategic initiatives across the Anytime Fitness system. You will partner with Product, Learning & Development, Communications, and Field Support to ensure readiness and adoption.

The role requires 5+ years in operations management within fitness or multi-location environments, plus strong project management and change leadership capabilities. Hybrid work model is offered.

Qualifications

• Bachelor's degree required with 5+ years in operations management or related roles.
• Experience leading cross-functional initiatives from planning through implementation.
• Strong analytical and problem-solving abilities in a fast-paced environment.

Responsibilities

• Design, deploy, and scale strategic initiatives across the Anytime Fitness system.
• Lead operational planning, readiness, and execution for initiatives.
• Develop rollout plans, readiness activities, and support strategies for new products and services.
• Partner with Product, Technology, Communications, Learning & Development, and Field Support teams to deliver priorities.
• Advocate for franchisee operational success and optimize performance.

Skills

Cross-functional leadership

Project management

Stakeholder management

Communication

Change management

Education

Bachelor's degree in Business/Operations/Management

Job description

Purpose Brands, the parent company of Orangetheory, Anytime Fitness, Waxing the City, and The Bar Method, is seeking a Senior Manager, Global Operations to join its Anytime Fitness Corporate team. This is a great position for someone who is looking to expand their career, and join a company with a fun, fast-paced and inspirational culture. The Senior Manager, Global Operations is responsible for designing, deploying, and scaling strategic business initiatives across the Anytime Fitness system. This role serves as a critical partner to Global Operations, Product, Learning & Development, Communications, Field Support, and franchise stakeholders to ensure operational readiness, successful implementation, and long-term adoption of key initiatives. The ideal candidate is an experienced operator who can translate strategy into execution, lead cross-functional initiatives, simplify complex processes, and build sustainable solutions that improve franchisee and business performance. The Senior Manager, Global Operations combines strong operational leadership, project management, and change management capabilities with a practical understanding of fitness industry operations and franchise business models. This position reports to the Director of Global Operations.

Purpose/Impact: (Duties & Essential Functions)

Operations Strategy & Execution

Support the development and deployment of operational strategies that drive business performance and franchisee success. Lead operational planning, readiness, and execution for strategic initiatives. Develop and improve operational processes, standards, tools, and support models. Leverage business and operational data to identify opportunities and support decision making.

Initiative Deployment & Adoption

Lead the implementation of new products, services, technology solutions, and operational initiatives. Develop rollout plans, readiness activities, and support strategies. Partner with Communications and L&D to drive awareness, training, and adoption. Gather franchisee and stakeholder feedback to continuously improve initiatives and processes.

Cross-Functional Leadership

Partner with Product, Technology, Communications, Learning & Development, and Field Support teams to deliver business priorities. Represent operational and franchisee perspectives during solution design and implementation. Facilitate alignment, manage dependencies, and proactively address risks and challenges.

Franchisee Experience & Operational Excellence

Serve as an advocate for franchisee operational success. Build strong relationships with franchisees, master franchise teams, and internal stakeholders. Evaluate operational impacts of business decisions and provide practical recommendations.

Fitness Industry & Club Operations Knowledge

Maintain a strong understanding of fitness industry trends, club operations, member experience, and ancillary revenue opportunities. Apply fitness and franchise operations knowledge to support business initiatives and operational decision-making. Collaborate with subject matter experts to ensure operational solutions meet business and franchisee needs.

Strengths and Background Required

Bachelor's degree in Business, Operations, Management, or a related field. 5+ years of experience in operations management, franchise operations, business operations, program management, or related disciplines. Experience supporting operations within a fitness, franchise, or multi-location service business environment. Demonstrated success leading cross-functional initiatives from planning through implementation. Strong project management, communication, facilitation, and stakeholder management skills. Ability to influence without direct authority and drive organizational alignment. Strong business acumen with the ability to analyze information, solve problems, and drive execution in a fast-paced environment.

Preferred

Fitness industry experience. Club operations leadership experience. Franchise support or multi-unit operations experience. Experience supporting operational, process, or technology deployments. Change management and operational readiness experience.

Salary Range: $80k - $90k

What’s in it for you?

We offer a competitive salary along with exceptional benefits such as:

• Medical, Dental and Vision Coverage
• Hybrid Work Environment
• Life and Disability Insurance
• Unlimited Time off + Paid Holidays
• Flexible Friday's between Memorial Day and Labor Day
• 401(K) Savings Plan Matching at 4%
• 10 Coaching and Therapy sessions
• Mental Health Benefits
• Brand Discounts & Reimbursements
• In-house workout facilities
• Professional Development Opportunities
• Team Building, Employee Engagement Activities & so much more

WORK SCHEDULE

Purpose Brands LLC, currently observe the following hybrid work model for employees at our Boca Raton (FL), Woodbury (MN), and Seattle (WA) offices: Remote optional: Fridays On-site days: Mondays, Tuesdays, Wednesdays and Thursdays

DIVERSITY, EQUITY, AND INCLUSION STATEMENT

Purpose Brands is committed to encouraging, facilitating, and upholding an environment centered on diversity, equity, and inclusion across every facet of the Purpose Brands. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing, and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve.

EEO STATEMENT

Purpose Brands provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Purpose Brands, LLC is here to make personal health and wellness accessible for people worldwide. The company holds the world's largest and most trusted portfolio of fitness, health and wellness franchise brands and services: Anytime Fitness, Orangetheory Fitness, Waxing the City, The Bar Method, Healthy Contributions and Provision Security. Together, these brands generate USD$3.7 billion in revenue, operating across 50 countries on all seven continents with a combined 6 million members. With a world-class franchise operating model and suite of services that help its portfolio brands accelerate growth and deliver exceptional member experiences, Purpose Brands is best positioned for rapid expansion and to capture a strong market share in the global wellness industry. Enhance the health, prosperity, and overall well-being of franchisees, consumers, and employees through purpose-driven products and experiences. Empowering individuals and communities to live healthier, more vibrant lives. People. Purpose. Performance. Play.