Senior Manager, Foundation Services Multimedia and Office Services

Robert Wood Johnson Foundation; Princeton (NJ); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Robert Wood Johnson Foundation seeks a Senior Manager to lead Multimedia and Office Services, overseeing AV/web conferencing for in-person and virtual events in a hybrid environment. Reporting to the senior director, Foundation Services, you will drive operations, vendor management, and strategic initiatives to support RWJF's mission and equity commitments.

You will supervise staff, collaborate with IT and Communications, and manage budgets to deliver reliable meeting experiences for leadership

Responsibilities

• Oversee and manage the delivery of all RWJF media and office services, including management of audiovisual (AV) and office services and vendor administration (shipping/receiving, mailroom, supplies, and external RWJF office operations).
• Support strategic development of team operations and the implementation, administration, and monitoring of unit policies, programs, and procedures.
• Supervise, train, and develop Media Services, Foundation Services coordinator, and assistants.
• Manage the coordination of audiovisual equipment and support needs for hybrid high-profile RWJF meetings including Board of Trustee events.
• Serve as the organizational AV expert and troubleshooter.
• Work directly with Information Technology department regarding strategy and implementation of enterprise-wide video and audio communication software and hardware.
• Collaborate with Communications staff on execution of videotape or broadcast needs and media hits for C-Suite leadership.
• Establish and maintain service and support operations policies and procedures for satellite offices.
• Participate in annual budget decisions; monitor, and manage department spending to budget.
• Partner with Foundation Services team to support in-person and virtual staff and grantee meetings and events, in addition to other themes, departments, and institutional efforts.

Job description

Senior Manager, Foundation Services Multimedia and Office Services

ABOUT THE POSITION

Reporting to the senior director, Foundation Services, the senior manager, Multimedia and Office Services, will oversee audiovisual/web conferencing for in-person and virtual gatherings, as well as office services supporting the business needs of the Foundation in a hybrid environment. The senior manager will be part of the Foundation Services (FS) management team, supporting strategic development of team operations and the implementation, administration and monitoring of unit policies, programs, and procedures.

As with staff at all levels of RWJF, senior managers are expected to demonstrate experience and a commitment to equity, and to the Foundation’s mission and Guiding Principles.

ESSENTIAL JOB RESPONSIBILITIES

• Oversee and manage the delivery of all RWJF media and office services, including management of audiovisual (AV) and office services and vendor administration (shipping/receiving, mailroom, supplies, and external RWJF office operations).
• Support strategic development of team operations and the implementation, administration, and monitoring of unit policies, programs, and procedures.
• Supervise, train, and develop Media Services, Foundation Services coordinator, and assistants.
• Manage the coordination of audiovisual equipment and support needs for hybrid high-profile RWJF meetings including Board of Trustee events.
• Serve as the organizational AV expert and troubleshooter.
• Work directly with Information Technology department regarding strategy and implementation of enterprise-wide video and audio communication software and hardware.
• Collaborate with Communications staff on execution of videotape or broadcast needs and media hits for C-Suite leadership.
• Establish and maintain service and support operations policies and procedures for satellite offices.
• Participate in annual budget decisions; monitor, and manage department spending to budget.
• Partner with Foundation Services team to support in-person and virtual staff and grantee meetings and events, in addition to other themes, departments, and institutional efforts.