Senior Manager, FMS & Self-Direction Programs

Mains'l

Brooklyn Park (MN)

Hybrid

USD 64,000 - 67,000

Full time

14 days+

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Benefits offered by this job

Health, dental, vision, and life保险

401(k) with company match

Long-term disability insurance

Paid time off

Education assistance and professional

Parental Leave

Job summary

Mains’l is seeking a Financial Management Services (FMS) Senior Manager to lead our team supporting individuals in self-direction programs. This role oversees daily FMS operations, staff development, regulatory compliance, and service delivery for participant-directed programs.

The ideal candidate brings direct experience with FMS or self-direction programs, plus strong leadership and knowledge of state regulations, policies, and best practices. Hybrid work schedule included.

Qualifications

Bachelor's degree in Human Services, Business Management, or related field preferred.
Minimum of 1 year of experience working within participant-directed services required.
Previous supervisory or leadership experience required.
3 years of experience in a related field.
High emotional intelligence.
Strong written and oral communication skills.
Ability to work independently with minimal supervision.
Ability to analyze and create strategies to promote organizational health measures.
Skilled at and dedicated to developing others.
Knowledge of rules, regulations, and best practices in self-direction programs and FMS services for the state served.
Experience using database technology and learning and using electronic systems to efficiently and effectively manage work processes and documentation.

Responsibilities

Supervise, train, coach, and mentor team members to reach their full potential.
Ensure clarity in team roles and goals that align with both the department’s and agency’s strategic goals.
Provide regular feedback and conduct annual performance reviews.
Develop and implement team and individual work plans that support both agency and individual growth.
Create and maintain policies and procedures that meet legal, contractual, and ethical standards.
Monitor compliance, conduct audits, and guide corrective actions when needed.
Collaborate with internal departments and external stakeholders to ensure excellence and progress.