Senior Manager, Financial Planning & Analysis

salesforce.com, inc.

Indianapolis (IN)

Hybrid

USD 120,000 - 180,000

Full time

4 days ago

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Benefits offered by this job

Time off programs

Medical coverage

Dental coverage

Vision coverage

Mental health support

Paid parental leave

Life and disability insurance

401(k)

Employee stock purchasing program

Job summary

Salesforce is seeking a senior Finance professional to own the end-to-end token spend for internal and external usages, partnering across Technology, Security and Product Finance. The role emphasizes sophisticated financial modeling, forecasting, and governance across the organization.

You will collaborate with F&S and engineering teams to forecast, report, and optimize cost-to-serve and margins, while presenting clear recommendations to Sr. Leadership.

Qualifications

Bachelor's degree in Finance, Economics, Business, or related field; MBA preferred.
8+ years of experience in finance, analytics, or consulting.
Strong financial modeling and ROI/scenario analysis experience.
Proficient with Tableau, Hyperion, SQL or similar data tools.
Ability to influence senior stakeholders and communicate data-driven insights.

Responsibilities

Own end-to-end F&S view of token spend, including budget vs. actuals and variance commentary.
Develop and maintain financial models for demand forecasting and contract scenarios.
Partner with Product Finance to derive margin and cost-to-serve metrics for pricing decisions.
Lead token budget allocation and run scenarios across organizations.
Drive forecasting cadences, budget intake, variance reviews, and escalation paths across multiple teams.
Establish governance, chargeback/showback processes, and SOX/accounting alignment.
Collaborate with Engineering, Security, Procurement, FinOps on vendor commitments and spend dashboards.
Support annual planning, long-range planning, and alignment with roadmaps.
Prepare executive-ready materials for leadership reviews.

Skills

Analytical skills

Stakeholder management

Communication

Strategic finance

Education

Bachelor's degree in Finance, Economics, or Business

MBA preferred

Tools

Tableau

Hyperion

SQL

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category: Finance

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

The Finance & Strategy (F&S) team is a trusted adviser to the business. We guide decision-making through business partner support and innovative, informative analyses. We're looking for forward-thinking, results-oriented people who thrive in a fast-paced environment.
This role sits on the Infrastructure Finance team and owns financial management of company-wide AI token consumption. That covers internal usage by employees, engineering, and agents, and external usage by customers and products. You'll partner with Technology, Security, FinOps, Procurement, Product Finance, and F&S leadership to keep token spend governed, accurately forecast, and well understood in terms of cost to serve and margin impact. You'll also drive the operational processes that make this work across departments.
We're looking for a collaborative, strategic finance professional with deep analytical skills, strong communication, and sound judgment.

What You'll Actually Be Doing

Own the end-to-end F&S view of token spend, internal and external, including budget vs. actuals, run-rate, unit costs, and variance commentary, so leaders have a clear picture of where spend is going and why
Develop and maintain financial models for token demand forecasting, vendor commitments, and contract scenarios, including the margin impact of customer-facing usage
Partner closely with Product Finance to produce margin and cost-to-serve metrics that inform pricing and packaging decisions
Lead token budget allocation and reallocation across organizations: frame trade-offs, run scenarios, and drive alignment with Sr. Leadership
Drive operational process across departments, including forecasting cadences, budget intake, variance reviews, and escalation paths, with clear owners and timelines across F&S, Engineering, Security, Procurement, FinOps, and Product
Establish governance and chargeback and/or showback processes that hold departments and leaders accountable, working closely with SOX and Accounting
Partner with Engineering, Security, Procurement, and FinOps on vendor commitments, consumption tracking, usage optimization, and spend dashboards
Contribute to annual planning, long range planning, and budgeting, keeping token assumptions aligned with headcount, infrastructure, and product roadmaps
Prepare and present executive-ready materials for council and leadership reviews that turn complex data into clear recommendations

You're Our Person If...

You have a Bachelor's degree in Finance, Economics, Business, or a related discipline, or equivalent experience. An MBA is preferred. Experience is evaluated against the role's Core Competencies.
You have 8+ years of relevant experience in finance, consulting, or analytics.
You have a proven record of driving operational process across departments: standing up forecasting cadences, controls, and governance, and getting multiple teams to follow them without direct authority.
You have extensive financial modeling experience, including scenario planning, ROI analysis, unit economics, and margin analysis.
You've managed multiple priority initiatives at once and driven operational rigor, such as forecasting cadences and controls.
FinOps experience is a plus, including cloud cost management, usage optimization, and showback or chargeback.
You're comfortable with financial systems and data tools (e.g., Tableau, Hyperion, SQL, or similar).
You can influence senior stakeholders without direct authority and tell a compelling story from complex data.

Even Better If...

You have a working understanding of AI and LLM consumption models, such as token-based pricing, committed-spend contracts, and usage-based billing.
Technology infrastructure, cloud, or COGS experience.

This role is hybrid and goes into the office 3 days per week.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace's inclusivity, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: