Senior Manager, Financial Planning & Analysis

Salesforce; Indiana; Hybrid; USD 140,000 - 210,000; Full time

Job summary

Salesforce, Inc. is seeking a senior Finance & Strategy professional to own the end-to-end financial management of AI token consumption across internal and external usage.

You will partner with Technology, Security, FinOps, Procurement, Product Finance, and F&S leadership to forecast costs, govern spend, and inform margin decisions. The role emphasizes strong analytical skills, strategic thinking, and clear executive communications to drive cost efficiency and robust planning across multiple

Qualifications

• Bachelor's degree in Finance, Economics, Business or related field; MBA preferred.
• 8+ years of finance, consulting, or analytics experience.
• Proven track record in driving cross-functional forecasting, controls, and governance.
• Extensive financial modeling experience including ROI, margin analysis, and unit economics.
• Experience leading multiple priority initiatives and influencing senior stakeholders.

Responsibilities

• Own end-to-end F&S view of token spend (budget vs. actuals, run-rate, unit costs).
• Develop and maintain financial models for token demand forecasting and contract scenarios.
• Partner with Product Finance to produce margin and cost-to-serve metrics.
• Lead token budget allocation and scenarios across organizations.
• Drive forecasting cadences, budget intake, variance reviews, and escalation paths.

Skills

Financial modeling

Scenario planning

Forecasting

Stakeholder influence

Education

Bachelor's degree in Finance/Economics/Business

MBA preferred

Tools

Tableau

Hyperion

SQL

Job description

Job Category

Finance

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

The Experience

The Finance & Strategy (F&S) team is a trusted adviser to the business. We guide decision-making through business partner support and innovative, informative analyses. We're looking for forward-thinking, results-oriented people who thrive in a fast-paced environment.

This role sits on the Infrastructure Finance team and owns financial management of company-wide AI token consumption. That covers internal usage by employees, engineering, and agents, and external usage by customers and products. You'll partner with Technology, Security, FinOps, Procurement, Product Finance, and F&S leadership to keep token spend governed, accurately forecast, and well understood in terms of cost to serve and margin impact. You'll also drive the operational processes that make this work across departments.

We're looking for a collaborative, strategic finance professional with deep analytical skills, strong communication, and sound judgment.

What You'll Actually Be Doing

• Own the end-to-end F&S view of token spend, internal and external, including budget vs. actuals, run-rate, unit costs, and variance commentary, so leaders have a clear picture of where spend is going and why
• Develop and maintain financial models for token demand forecasting, vendor commitments, and contract scenarios, including the margin impact of customer-facing usage
• Partner closely with Product Finance to produce margin and cost-to-serve metrics that inform pricing and packaging decisions
• Lead token budget allocation and reallocation across organizations: frame trade-offs, run scenarios, and drive alignment with Sr. Leadership
• Drive operational process across departments, including forecasting cadences, budget intake, variance reviews, and escalation paths, with clear owners and timelines across F&S, Engineering, Security, Procurement, FinOps, and Product
• Establish governance and chargeback and/or showback processes that hold departments and leaders accountable, working closely with SOX and Accounting
• Partner with Engineering, Security, Procurement, and FinOps on vendor commitments, consumption tracking, usage optimization, and spend dashboards
• Contribute to annual planning, long range planning, and budgeting, keeping token assumptions aligned with headcount, infrastructure, and product roadmaps
• Prepare and present executive-ready materials for council and leadership reviews that turn complex data into clear recommendations

You're Our Person If...

• You have a Bachelor's degree in Finance, Economics, Business, or a related discipline, or equivalent experience. An MBA is preferred. Experience is evaluated against the role's Core Competencies.
• You have 8+ years of relevant experience in finance, consulting, or analytics.
• You have a proven record of driving operational process across departments: standing up forecasting cadences, controls, and governance, and getting multiple teams to follow them without direct authority.
• You have extensive financial modeling experience, including scenario planning, ROI analysis, unit economics, and margin analysis.
• You've managed multiple priority initiatives at once and driven operational rigor, such as forecasting cadences and controls.
• FinOps experience is a plus, including cloud cost management, usage optimization, and showback or chargeback.
• You're comfortable with financial systems and data tools (e.g., Tableau, Hyperion, SQL, or similar).
• You can influence senior stakeholders without direct authority and tell a compelling story from complex data.

Even Better If...

• You have a working understanding of AI and LLM consumption models, such as token-based pricing, committed-spend contracts, and usage-based billing.
• Technology infrastructure, cloud, or COGS experience.

Hybrid Role Details

This role is hybrid and goes into the office 3 days per week.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.