Senior Manager, Field Medical Compliance & Training

AbbVie; Mettawa (IL); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k) plan

Paid time off

Job summary

AbbVie is seeking a Senior Manager for MHI Compliance and External Interactions to lead monitoring and training for field medical activities. You will implement procedures ensuring compliant scientific communications globally and update guidance as regulations evolve.

This role partners with Regulatory Affairs, Legal, OEC, and Medical Affairs across functions. You will build robust CRM documentation controls, report KPIs, and drive training programs for MHI teams.

Qualifications

• Bachelor's degree (or ex-US equivalent) with related health science background: BSN, BS, BS Pharm. Advanced degree (PhD, RN, PharmD, RD) or extensive experience in Pharma/Biotech Compliance, Operations and/or performance excellence is preferred.
• 5-7 years of experience in Pharmaceutical, Biotech or Medical Device industry with Field Medical experience a plus.
• Significant experience (>3 years) in Medical Affairs, Medical Excellence, Medical Operations or a related pharmaceutical/biotechnology function, including leadership of cross-functional initiatives.
• Experience developing and implementing monitoring oversight for business execution, including reporting and metrics preferred but not required.
• Ability to influence others without direct authority.
• Excellent leadership, self-management and organizational skills; able to manage workload, set personal and team priorities and adjust as needed.
• Previous experience in situations of conflict resolution, problem solving, or crisis management preferred. Excellent interpersonal, communication (both oral and written), and relationship building skills.
• Able to operate effectively within a matrixed environment, embrace change, and lead implementation of new initiatives; can decide and act without having the total picture and can comfortably handle risk and uncertainty.

Responsibilities

• Execution of the compliance plan through monitoring of activities related to external interactions and field engagement.
• Implement procedures to support accurate, high quality and compliant scientific communications for AbbVie globally.
• Actively pursues updates to guidance on regulations and internal policies and their impact on external interaction procedures.
• Implement procedures to support accurate, high quality and compliant documentation related to entries made into the company's CRM through active monitoring.
• Responsible for the review and reporting of compliance performance KPIs and related compliance monitoring for external interactions to mitigate business performance risks.
• Develops and supports the delivery of supplemental training resources and communications to relevant MHI team members to enhance understanding of the minimum standards for external interactions with healthcare professionals (HCPs).
• Supports completion of required training by MHI employees through development, maintenance, and reporting of role-based training plans.

Skills

Leadership

Communication

Influence without authority

Cross-functional collaboration

Education

Bachelor's degree in health science

Advanced degree (PhD, RN, PharmD, RD) preferred

Job description

AbbVie is seeking a Senior Manager for MHI Compliance and External Interactions to lead monitoring and training for field medical activities. You will implement procedures ensuring compliant scientific communications globally and update guidance as regulations evolve.

This role partners with Regulatory Affairs, Legal, OEC, and Medical Affairs across functions. You will build robust CRM documentation controls, report KPIs, and drive training programs for MHI teams.