Senior Manager Facility Operations

Banner Health Corporate; Mesa (AZ); On-site; USD 115,000 - 170,000; Full time

Job summary

Banner Health Corporate in Gilbert, AZ, seeks a Senior Manager of Facility Operations to lead a facilities services team across Banner Desert Medical Center and related sites. The role emphasizes reliability, safety, accreditation readiness, and survey readiness, with a focus on improving operational performance.

The manager will oversee infrastructure, utilities, maintenance operations, and capital projects, ensuring regulatory compliance and effective budget management.

Qualifications

• Bachelor's degree in facility management or equivalent education/experience.
• 2–4 years leading and/or managing activities for a department.
• Ability to read blueprints, specs, and related documents; knowledge of building codes.

Responsibilities

• Hire, train, evaluate staff and direct workflow to meet goals and budgets.
• Lead department work assignments and mentor staff across supervision levels.
• Manage budget, cost projections, and capital project coordination.
• Ensure compliance with safety, codes, and regulatory requirements across facilities.
• Collaborate with senior leaders and external partners to drive initiatives.

Skills

Leadership

Facilities management

Budgeting

Team management

Communication

Education

Bachelor's degree in facilities management or equivalent

Tools

Microsoft Office

Job description

Primary City/State: Gilbert, Arizona
Department Name: Fac Opns-AZ East 2-Corp
Work Shift: Day
Job Category: Facilities, Environmental Services, and Culinary

Help lead health care into the future. As one of the largest nonprofit health systems in the country, Banner Health has both the stability that comes with success and the values you can be proud to represent. If you're looking to leverage your abilities - you belong at Banner Health.

Arizona is a year-round destination. Sunny skies and low humidity prevail 300 days a year across the state. From awesome natural wonders to culinary treats, tribal lands, vibrant cities, world-class resorts, renowned golfing and historic Western towns, there are some truly breathtaking moments to be had in the Grand Canyon State.

As Senior Manager of Facility Operations, you'll lead and develop a high-performing Facilities team while overseeing critical operations across Banner Desert Medical Center. This hands-on leadership role focuses on strengthening infrastructure reliability, supporting accreditation readiness, and ensuring facilities remain safe, efficient, and survey-ready. You'll have the opportunity to elevate team performance, drive operational excellence, and make a meaningful impact throughout the medical center. Join a collaborative team and help keep Banner Desert running at its best.

Schedule: Monday through Friday working 8AM to 3PM at Banner Gateway Medical Center.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

This position plans, organizes, and coordinates the activities of the facilities services staff. This position is typically responsible for the operations of a small to medium campus facility that include infrastructure, utilities, maintenance operations and capital projects. This position is responsible for the daily management of multiple exempt and non-exempt staff.

CORE FUNCTIONS

1. Hires, trains, conducts performance evaluations, and directs the workflow for the staff. This position is also accountable for participating in the development and implementation of goals and objectives. Ensures all goals and objectives are met timely and effectively. Maintains appropriate staffing levels, use of overtime and meets productivity goals. Works to assure compliance with ongoing continuing education requirements for self and staff.
2. Develops, plans, prioritizes and directs overall department work assignments to supervisor(s), foremen and department staff members. Provides leadership and directs the work of all department staff. Acts as a role model, teaches and mentors staff in appropriate, efficient department operations.
3. Ensures the safe, efficient and effective operation of department related services. Manages the department to keep within budget. Directs and oversees department personnel on departmental budgetary development, planning and management for budgetary control, cost projections, and feasibility for all related activities and projects. Manages and oversees the daily work activities of the department. Directs, guides and mentors department supervisor(s), foremen and support staff in the performance of their duties.
4. Ensures and documents regulatory compliance, work standards, codes and safety regulations. Develops and implements protocols for compliance of all areas of responsibility including, but not limited to infrastructure, utility management, life safety, maintenance, and code compliance with all authorities having jurisdiction.
5. Interacts and collaborates extensively with system and facility senior leadership, medical staff and facility department managers with the implementation of system, facility and departmental initiatives, needs and goals. Leads and implements initiatives related to system, facility and department strategic initiatives, needs and goals.
6. Identifies, develops and implements protocols, policy and procedure as well as measurement tools that monitor the effectiveness of initiatives, regulatory compliance, patient satisfaction, patient safety and department management plans.
7. This experienced leadership position works independently. Develops and implements protocols for compliance of all areas of responsibility including, but not limited to infrastructure, utilities management, life safety, maintenance, and code compliance using sound independent decision making. This position ensures the overall operational integrity of the facility. Ability to respond to rapidly changing and escalating emergent situations with the ability to lead, give direction and resolve complex situations quickly and provide sound decision making in a fast paced environment. This position supports senior leadership decisions that impact an entire facility including ramifications and outcomes of those decisions. The span of control is dependent on the situation and ranges from a single department to an entire facility. This position supports the departmental operational and capital budgetary responsibilities. Typical budgetary responsibilities range from $1M - $5M annually. Interacts with facility leaders, administrative staff, architects, contractors, vendors and other outside consultants and regulatory agencies.

MINIMUM QUALIFICATIONS

Requires the knowledge and skills normally demonstrated by a Bachelor's degree in facility management or equivalent education and/or experience. Some facilities or departments, depending on business need, may require proof of a valid driver's license and eligibility for coverage under the company auto insurance policy. Must demonstrate a strong working knowledge and background in facilities services/management, including 2 to 4 years leading and/or managing activities for an assigned department. This includes proven experience managing projects, including performing reporting and budgeting activities. Ability to read and interpret blue prints, specifications and related contract regulatory documents. Must possess a thorough working knowledge of building codes, materials and standards. Must have strong mathematical abilities to analyze, evaluate and compute costs, budgets and schedules. Works independently leading and managing department operations in conjunction with established goals and standards. Must possess strong communication, presentation, and negotiation skills. Requires leadership skills with ability to lead, communicate, and interact across facilities and at various levels. Must be proficient with Microsoft Office and other related software programs. Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Healthcare Facility Manager (CHFM) certification and/or Facilities Management Administrator (FMA) designation strongly preferred. Additional related education and/or experience preferred.

EEO Statement: EEO/Disabled/Veterans

Banner Health supports a drug-free work environment.

Privacy Policy

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.