Senior Administrative Assistant Surgical Oncology

Banner Medical Group; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

Banner Health in Gilbert, Arizona, is seeking an administrative services professional to support senior leaders with clerical duties of moderate complexity. Responsibilities include calendar management, meeting coordination, travel planning, and preparing reports in a fast-paced hospital system.

Ideal candidates have 3–4 years of progressive administrative experience, strong communication skills, and a professional presence.

Qualifications

• High school diploma or equivalent.
• 3–4 years administrative support experience at a progressively responsible level.
• Strong written communication and proofreading skills.
• Ability to type accurately from rough draft and dictation using standard business vocabulary.
• Knowledge of organization policies, practices and operations; ability to gather background information.
• Ability to analyze routine administrative details and resolve scheduling conflicts.
• Excellent oral, written, and interpersonal communication with all levels of the organization.
• Must convey a professional image and represent the organization externally.

Responsibilities

• Provide clerical and administrative support to senior leadership with moderate complexity.
• Screen calls and visitors; direct to appropriate staff.
• Maintain executive calendars; arrange meetings, conferences, and travel.
• Prepare reports, summaries, and responses to inquiries; assist with data analysis under management guidance.
• Coordinate recurring and special projects as directed by supervisor.
• Support department staff and manage workflow within the office.

Skills

Administrative support

Written communication

Proofreading

Typing accuracy

Calendar management

Customer service

Interpersonal communication

Professional image

Education

Associate's degree

Tools

Microsoft Office

Job description

Primary City/State: Gilbert, Arizona Department Name: Admin-Clinic Work Shift: Day Job Category: Administrative Services

Great careers start with great training. The people of Banner Health are focused on delivering excellent care to our patients. In return, we are committed to excellence in personal development for all our team members.

Position Summary

This position supports senior leadership team members by providing clerical and administrative services and assistance, of moderate complexity, requiring the use of judgment and discretion on a periodic basis.

Core Functions

• Handles a wide variety of situations and conflicts involving the clerical and administrative function of the office, which often can not be brought to the attention of the executive. This includes summarizing the content of incoming materials, specially gathered information, or meetings to assist their supervisor; coordinating the new information with background office sources; and drawing attention to important aspects or conflict.
• Interprets request and helps implement action, as well as decides whether the executive should be notified of important or emergency matters, as needed. In the absence of their supervisor, ensures that requests for action or information are relayed to the appropriate staff member.
• Coordinates, handles, and/or completes recurring projects or one-time projects, as directed by supervisor.
• Screens telephone calls and visitors, ascertaining who can be redirected to subordinate management. Provides information to callers, including key internal or external sources, which requires comprehensive knowledge of organization policies, practices and operations.
• Maintains supervisor's calendar, regularly arranging meetings, conferences, and appointments without clearance. Arranges hotel and travel accommodations for frequent, extended trips.
• Prepares special or one time reports, presentation materials, summaries, or replies to inquiries, selecting relevant information from a variety of sources. May assist in the research, analysis and interpretation of data under the direction of management.
• Performs a broad range of administrative support details on a regular basis, requiring initiative and judgment to make independent decisions for which probable errors may have moderate effect on cost impacts on organizational outcomes.
• May hire, train, conduct performance reviews, and direct the workflow for the department staff. This includes completing projects by assigning work to clerical staff and following-up on results.
• This position primarily focuses on the operations of the office of the senior leaders. Responsibilities extend across organizational lines, requiring extensive interaction and involvement throughout the system/facility, as well as the community. This position routinely interacts with senior leaders, board members, physicians, patients, board members, employees, the media, as well as business and community leaders.

Minimum Qualifications

• High school diploma/GED or equivalent working knowledge.
• A strong working knowledge of administrative/specialized business support services as normally demonstrated through three to four years administrative support experience at a progressively responsible level required.
• Must have written communication skills to edit and proofread business correspondence and reports.
• Also requires the ability to type accurately and efficiently from rough draft and machine transcription or personal dictation, involving standard business vocabulary, using common word processing programs.
• Must have the ability to acquire and utilize a thorough knowledge of organization policies, practices, and operations and oral communication skills to perform routine administrative details, such as arranging meetings, responding to non-routine inquiries from telephone callers or visitors, and gathering background information for sensitive or confidential reports.
• Must have the ability to analyze routine administrative details of limited complexity, such as resolving minor scheduling conflicts, redirecting mail, etc.
• Must have excellent oral, written, and interpersonal communication skills to effectively interact with all levels of the organization.
• Must possess the ability to convey a professional image, as well as, effectively represent the organization as appropriate in its relationship with external customers.
• Must have a working knowledge of personal software packages to perform the administrative functions described above.
• Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

Preferred Qualifications

Associate's degree

Additional related education and/or experience preferred.

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.