Senior Administrative Assistant

Banner University Medical Group; United States; On-site; USD 50,000 - 65,000; Full time

Job summary

Banner Health is seeking a Senior Administrative Assistant in the Anesthesia department to support the chair and leadership, manage calendars, coordinate meetings, and anticipate organizational needs with discretion. The role requires strong communication, professionalism, and the ability to handle multiple priorities under pressure.

The position, located at Banner Health's Phoenix facility, offers a Monday–Friday daytime schedule and interaction with senior leaders, physicians and staff across

Qualifications

• Minimum 3–4 years administrative support experience at a progressively responsible level.
• Ability to type accurately and efficiently from rough drafts and dictation.
• Excellent oral, written, and interpersonal communication skills.
• Ability to manage confidential information and complex scheduling.
• Working knowledge of standard office software and policies.

Responsibilities

• Support department chair and leadership with clerical and admin services of moderate complexity.
• Manage calendars, coordinates meetings, and arrange travel as needed.
• Prepare reports, summaries, and presentation materials.
• Screen calls and visitors, directing to appropriate staff.
• Assist with special projects and routine administrative details as directed by management.
• Interact with senior leaders, physicians, patients, and staff across the organization.

Skills

Administrative support

Calendar management

Communication skills

Typing

Scheduling

Executive support

Education

High school diploma or GED

Associate's degree

Tools

Microsoft Office

Job description

Primary City/State: Phoenix, Arizona

Department Name: Anesthesia

Work Shift: Day

Job Category: Administrative Services

The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better. The future of health care starts here. If you’re ready to change lives, we want to hear from you!

As a Senior Admin Assistant you will be responsible for providing support to the department chair and department leadership of Anesthesiology. The ideal candidate demonstrates exceptional judgment, professionalism, and discretion while supporting executive operations, managing calendars, coordinating meetings, and anticipating organizational needs before they arise. They should possess strong communication skills, the ability to build relationships across all levels of the organization, and the confidence to navigate interactions with senior leaders, physicians, and frontline caregivers. Success in this role requires adaptability, critical thinking, attention to detail, and the ability to manage multiple competing priorities while maintaining composure under pressure.

Location: BUMG 1441 N 12th Street

Schedule: Monday – Friday 730am-4:00PM

POSITION SUMMARY

This position supports senior leadership team members by providing clerical and administrative services and assistance, of moderate complexity, requiring the use of judgment and discretion on a periodic basis.

CORE FUNCTIONS

1. 1. Handles a wide variety of situations and conflicts involving the clerical and administrative function of the office, which often can not be brought to the attention of the executive. This includes summarizing the content of incoming materials, specially gathered information, or meetings to assist their supervisor; coordinating the new information with background office sources; and drawing attention to important aspects or conflict.
2. 2. Interprets request and helps implement action, as well as decides whether the executive should be notified of important or emergency matters, as needed. In the absence of their supervisor, ensures that requests for action or information are relayed to the appropriate staff member.
3. 3. Coordinates, handles, and/or completes recurring projects or one-time projects, as directed by supervisor.
4. 4. Screens telephone calls and visitors, ascertaining who can be redirected to subordinate management. Provides information to callers, including key internal or external sources, which requires comprehensive knowledge of organization policies, practices and operations.
5. 5. Maintains supervisor's calendar, regularly arranging meetings, conferences, and appointments without clearance. Arranges hotel and travel accommodations for frequent, extended trips.
6. 6. Prepares special or one time reports, presentation materials, summaries, or replies to inquiries, selecting relevant information from a variety of sources. May assist in the research, analysis and interpretation of data under the direction of management.
7. 7. Performs a broad range of administrative support details on a regular basis, requiring initiative and judgment to make independent decisions for which probable errors may have moderate effect on cost impacts on organizational outcomes.
8. 8. May hire, train, conduct performance reviews, and direct the workflow for the department staff. This includes completing projects by assigning work to clerical staff and following-up on results.
9. 9. This position primarily focuses on the operations of the office of the senior leaders. Responsibilities extend across organizational lines, requiring extensive interaction and involvement throughout the system/facility, as well as the community. This position routinely interacts with senior leaders, board members, physicians, patients, board members, employees, the media, as well as business and community leaders.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. A strong working knowledge of administrative/specialized business support services as normally demonstrated through three to four years administrative support experience at a progressively responsible level required. Must have written communication skills to edit and proofread business correspondence and reports. Also requires the ability to type accurately and efficiently from rough draft and machine transcription or personal dictation, involving standard business vocabulary, using common word processing programs. Must have the ability to acquire and utilize a thorough knowledge of organization policies, practices, and operations and oral communication skills to perform routine administrative details, such as arranging meetings, responding to non-routine inquires from telephone callers or visitors, and gathering background information for sensitive or confidential reports. Must have the ability to analyze routine administrative details of limited complexity, such as resolving minor scheduling conflicts, redirecting mail, etc. Must have excellent oral, written, and interpersonal communication skills to effectively interact with all levels of the organization. Must possess the ability to convey a professional image, as well as, effectively represent the organization as appropriate in its relationship with external customers. Must have a working knowledge of personal software packages to perform the administrative functions described above. Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Associate's degree Additional related education and/or experience preferred.

EEO Statement: EEO/Disabled/Veterans

Banner Health supports a drug-free work environment.

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve.

Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better.

The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.