Senior Manager, Facilities Tech EMS

Chipotle; United States; On-site; USD 116,000 - 163,000; Full time

Job summary

Chipotle is seeking a senior technology leader to define and drive the enterprise strategy for restaurant equipment connectivity and Energy Management Systems (EMS). This role covers IoT standards, networking, controls, data collection, and security protocols across thousands of locations.

You will own the EMS platform architecture and oversee integrations with ServiceNow, CMMS, and other enterprise data environments, while partnering with Technology, Facilities, Finance, and Operations to align

Qualifications

• Bachelor's degree or equivalent experience in engineering/IT.
• Experience developing enterprise technology strategies and architectures.
• Strong understanding of IoT and EMS ecosystems, device connectivity, data integration.

Responsibilities

• Define and lead Chipotle's enterprise strategy for restaurant equipment connectivity and EMS, including IoT standards and security.
• Own the roadmap for smart restaurant and EMS capabilities, enabling automation and data-driven decisions.
• Own the platform architecture for ingesting, normalizing, and distributing EMS/equipment data across systems.
• Ensure integration among EMS, connected equipment, ServiceNow, CMMS, and enterprise data environments.
• Define enterprise standards for connectivity, EMS controls, data architecture, and vendor integration.
• Drive scalable solutions across thousands of locations; align with cross-functional teams.

Skills

IoT

EMS

Enterprise strategy

Architecture

Cross-functional leadership

Vendor management

Executive communication

Team leadership

Education

Bachelor's degree in Engineering, Information Systems, Technology, or related field

Tools

ServiceNow

CMMS

Job description

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

WHAT YOU'LL DO

• Define and lead Chipotle's enterprise strategy for restaurant equipment connectivity and Energy Management Systems (EMS), including IoT standards, networking, controls, data collection, and security protocols.
• Own the roadmap for smart restaurant and EMS capabilities, enabling automation, remote monitoring, energy optimization, visibility, and data-driven decision-making.
• Own the platform architecture responsible for ingesting, normalizing, and distributing equipment and EMS data across enterprise systems.
• Ensure seamless integration among EMS, connected equipment, ServiceNow, ServiceChannel, CMMS, and enterprise data environments.
• Define and enforce enterprise standards for equipment connectivity, EMS controls, data architecture, and vendor integration.
• Drive scalable solutions that can be deployed efficiently across thousands of restaurant locations.
• Partner with Technology, Facilities, Finance, Supply Chain, and Operations teams to align on priorities, use cases, and implementation strategies.
• Establish technical standards and certification requirements for "Chipotle-ready" equipment in partnership with vendors and manufacturers.
• Influence equipment manufacturers and technology partners to align with Chipotle's long-term connectivity and data strategy.
• Lead connected-equipment and EMS vendor engagement, ensuring alignment with enterprise architecture, security standards, service levels, and performance expectations.
• Develop strategies to enable connectivity for legacy equipment through sensors, retrofits, or middleware solutions.
• Identify and prioritize opportunities to leverage equipment and EMS data for energy efficiency, restaurant comfort, predictive maintenance, cost optimization, and improved restaurant performance.
• Establish EMS governance, operating procedures, performance reporting, service-level expectations, incident escalation, and recurring vendor reviews to resolve systemic issues and drive continuous improvement.
• Present strategy, roadmaps, and performance updates to senior leadership, including VP and executive stakeholders.
• Lead and develop direct report(s), providing coaching, direction, and support to drive individual and team success.
• Stay informed on emerging technologies and industry trends to continuously evolve Chipotle's facilities technology strategy.

WHAT YOU'LL BRING TO THE TABLE

• Bachelor's degree in Engineering, Information Systems, Technology, or related field preferred; or equivalent experience.
• 7+ years of experience in technology, facilities systems, IoT, EMS, or a related field, with increasing responsibility.
• Experience developing and implementing enterprise-level technology strategies and architectures.
• Strong understanding of IoT and EMS ecosystems, building controls, device connectivity, data integration, and platform architecture.
• Experience integrating with enterprise systems such as ServiceNow, CMMS platforms, or similar tools.
• Proven ability to lead cross-functional initiatives and influence stakeholders without direct authority.
• Demonstrated ability to set strategy and drive alignment across multiple functions in a complex organization.
• Experience working with or presenting to senior leadership and executive stakeholders.
• Experience managing vendors, technology partners, and external ecosystems.
• Demonstrated ability to scale solutions across large, multi-site operations.
• Strong analytical and strategic thinking skills, with the ability to translate complex technical concepts into business value.
• Experience leading and developing team members.
• Knowledge of facilities operations, restaurant environments, or multi-unit retail environments preferred.
• Strong communication skills with the ability to engage both technical and non-technical audiences.
• Self-starter with a forward-thinking mindset and a passion for innovation and continuous improvement.

PAY TRANSPARENCY

A reasonable estimate of the current base pay range for this position is $116,000.00-$162,500.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits for more details.

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classi