Senior Manager, Facilities Tech EMS

04 Chipotle Services, LLC; Columbus (OH); On-site; USD 116,000 - 163,000; Full time

Job summary

Chipotle Mexican Grill, Inc. is seeking a seasoned technology leader to own the enterprise strategy for restaurant equipment connectivity and EMS.

You will shape IoT standards, data architecture, and platform integration across enterprise systems while guiding a cross-functional team. You’ll lead vendor engagements, governance, and roadmaps to scale solutions for thousands of locations, collaborating with Technology, Facilities, Finance, and Operations to deliver measurable energy and

Qualifications

• Bachelor’s degree or equivalent experience in a technology-related field.
• 7+ years in technology, facilities systems, IoT, EMS, or related field with increasing responsibility.
• Experience developing and implementing enterprise-level technology strategies and architectures.
• Strong understanding of IoT and EMS ecosystems, building controls, device connectivity, data integration, and platform architecture.
• Experience integrating with enterprise systems such as ServiceNow, CMMS platforms, or similar tools.
• Proven ability to lead cross-functional initiatives and influence stakeholders without direct authority.
• Demonstrated ability to set strategy and drive alignment across multiple functions in a complex organization.
• Experience presenting to senior leadership and executive stakeholders.
• Experience managing vendors, technology partners, and external ecosystems.
• Demonstrated ability to scale solutions across large, multi-site operations.
• Strong analytical and strategic thinking with the ability to translate technical concepts into business value.
• Experience leading and developing team members.
• Knowledge of facilities operations or multi-unit retail environments is preferred.
• Strong communication skills with the ability to engage technical and non-technical audiences.
• Self-starter with forward-thinking mindset and a passion for innovation and continuous improvement.

Responsibilities

• Define and lead Chipotle’s enterprise strategy for restaurant equipment connectivity and EMS, including IoT standards, networking, controls, data collection, and security protocols.
• Own the roadmap for smart restaurant and EMS capabilities, enabling automation, remote monitoring, energy optimization, visibility, and data-driven decisions.
• Own the platform architecture responsible for ingesting, normalizing, and distributing equipment and EMS data across enterprise systems.
• Ensure seamless integration among EMS, connected equipment, ServiceNow, CMMS, and enterprise data environments.
• Define and enforce enterprise standards for equipment connectivity, EMS controls, data architecture, and vendor integration.
• Drive scalable solutions deployable across thousands of restaurant locations.
• Partner with Technology, Facilities, Finance, Supply Chain, and Operations to align on priorities and implementation strategies.
• Establish EMS governance, performance reporting, SLAs, incident escalation, and vendor reviews for continuous improvement.
• Lead and develop direct report(s) with coaching and guidance.
• Stay informed on emerging technologies and industry trends to evolve Chipotle’s facilities technology strategy.

Skills

IoT & EMS

Enterprise strategy

Data architecture

Security standards

Vendor management

Cross-functional leadership

Executive communication

System integration

Education

Bachelor’s degree in Engineering, Information Systems, Technology, or related field

Tools

ServiceNow

CMMS platforms

Job description

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

WHAT YOU’LL DO

• Define and lead Chipotle’s enterprise strategy for restaurant equipment connectivity and Energy Management Systems (EMS), including IoT standards, networking, controls, data collection, and security protocols.
• Own the roadmap for smart restaurant and EMS capabilities, enabling automation, remote monitoring, energy optimization, visibility, and data-driven decision-making.
• Own the platform architecture responsible for ingesting, normalizing, and distributing equipment and EMS data across enterprise systems.
• Ensure seamless integration among EMS, connected equipment, ServiceNow, ServiceChannel, CMMS, and enterprise data environments.
• Define and enforce enterprise standards for equipment connectivity, EMS controls, data architecture, and vendor integration.
• Drive scalable solutions that can be deployed efficiently across thousands of restaurant locations.
• Partner with Technology, Facilities, Finance, Supply Chain, and Operations teams to align on priorities, use cases, and implementation strategies.
• Establish technical standards and certification requirements for “Chipotle-ready” equipment in partnership with vendors and manufacturers.
• Influence equipment manufacturers and technology partners to align with Chipotle’s long-term connectivity and data strategy.
• Lead connected-equipment and EMS vendor engagement, ensuring alignment with enterprise architecture, security standards, service levels, and performance expectations.
• Develop strategies to enable connectivity for legacy equipment through sensors, retrofits, or middleware solutions.
• Identify and prioritize opportunities to leverage equipment and EMS data for energy efficiency, restaurant comfort, predictive maintenance, cost optimization, and improved restaurant performance.
• Establish EMS governance, operating procedures, performance reporting, service-level expectations, incident escalation, and recurring vendor reviews to resolve systemic issues and drive continuous improvement.
• Present strategy, roadmaps, and performance updates to senior leadership, including VP and executive stakeholders.
• Lead and develop direct report(s), providing coaching, direction, and support to drive individual and team success.
• Stay informed on emerging technologies and industry trends to continuously evolve Chipotle’s facilities technology strategy.

WHAT YOU’LL BRING TO THE TABLE

• Bachelor’s degree in Engineering, Information Systems, Technology, or related field preferred; or equivalent experience.
• 7+ years of experience in technology, facilities systems, IoT, EMS, or a related field, with increasing responsibility.
• Experience developing and implementing enterprise-level technology strategies and architectures.
• Strong understanding of IoT and EMS ecosystems, building controls, device connectivity, data integration, and platform architecture.
• Experience integrating with enterprise systems such as ServiceNow, CMMS platforms, or similar tools.
• Proven ability to lead cross-functional initiatives and influence stakeholders without direct authority.
• Demonstrated ability to set strategy and drive alignment across multiple functions in a complex organization.
• Experience working with or presenting to senior leadership and executive stakeholders.
• Experience managing vendors, technology partners, and external ecosystems.
• Demonstrated ability to scale solutions across large, multi-site operations.
• Strong analytical and strategic thinking skills, with the ability to translate complex technical concepts into business value.
• Experience leading and developing team members.
• Knowledge of facilities operations, restaurant environments, or multi-unit retail environments preferred.
• Strong communication skills with the ability to engage both technical and non-technical audiences.
• Self-starter with a forward-thinking mindset and a passion for innovation and continuous improvement.

PAY TRANSPARENCY

A reasonable estimate of the current base pay range for this position is $116,000.00–$162,500.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education.

Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits for more details.

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world‑class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact [e-mail] if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non‑accommodations related requests. Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com.