Senior Manager, Facilities and Workplace Experience

fairlife LLC; Chicago (IL); On-site; USD 125,000 - 160,000; Full time

Job summary

fairlife, LLC, a Chicago-based nutrition company, seeks a Senior Manager, Facilities and Workplace Experience to own the Chicago HQ and partner with plant leadership on office spaces, safety, and experience. You will manage daily operations, space planning, events, and vendor contracts, while leading a team to deliver a safe, functional, inviting workplace.

Reporting to the VP, People & Culture, this role requires 8+ years in facilities operations, strong negotiation skills, and a proven track

Qualifications

• 8+ years in facilities, real estate, corporate services, or workplace operations, including 3+ years leading people or vendor teams.
• Experience managing a corporate office with a multi-site manufacturing footprint, including budget ownership.
• Track record running office projects, moves, or build outs on time and on budget.
• Strong vendor negotiation and contract management skills.
• Sound judgment in outages, weather events, and security concerns.
• Comfortable working across corporate and manufacturing environments.

Responsibilities

• Manage daily operations of the Chicago headquarters, including maintenance, HVAC, security, access control, and space readiness.
• Serve as the primary point of contact for landlord, property management, and building engineering relationships.
• Own space planning, seat assignments, moves, and reconfigurations in partnership with People & Culture and IT.
• Lead office construction, renovation, and furniture projects from scope through punch list.
• Define and deliver a workplace experience standard that supports collaboration, focus work, and in-person connection.
• Manage front of house, reception, visitor experience, and internal hospitality, including pantry and food service programs.
• Gather employee feedback on the workplace and translate it into a prioritized improvement plan.
• Partner with Internal Communications on signage, wayfinding, and brand presence in the space.
• Implement protocols in partnership with IT and communications on company/site large event room and AV requirements.
• Plan and execute events including all employee meetings, celebrations, and key stakeholder visits.
• Coordinate logistics for cross site gatherings held at headquarters.
• Partner with Communications team to develop and execute community partnership roadmap.
• Lead a 'one team' strategy and execution around celebration moments across the organization.
• Source, negotiate, and manage facilities and hospitality vendor contracts, holding partners to service levels.
• Own the facilities operating budget, forecast accurately, and identify cost savings without degrading experience.
• Maintain compliance with life safety, building code, and applicable OSHA requirements, and keep emergency response and business continuity plans current.
• Partner with EHS and site leaders to align corporate practices with plant safety standards.
• Lead office space expansion activities in partnership with project management, as needed.
• Lead, coach, and develop the facilities and workplace team.
• Build clear service processes, response expectations, and metrics.

Skills

Facilities leadership

Vendor management

Budget ownership

Project management

Risk management

Cross-functional collaboration

Emergency response

Communication

Education

Bachelor's degree in facilities management

Tools

CMMS

Space management software

Workplace technology platforms

Job description

fairlife, LLC is a Chicago-based nutrition company that creates great-tasting, nutrition-rich and dairy products to nourish consumers.

With over $3B in annual retail sales, fairlife's portfolio of delicious, lactose-free, real dairy products includes: fairlife ultra-filtered milk; Core Power High Protein Shakes, a sports nutrition drink to support post-workout recovery; fairlife nutrition plan, a nutrition shake to support the journey to better health.

A wholly owned subsidiary of The Coca-Cola company, fairlife, LLC has been recognized by both Fast Company and Nielsen for its industry leading innovation.

To learn more about fairlife and its complete line of products, please visit fairlife.com.

job purpose

The Senior Manager, Facilities and Workplace Experience owns the physical workplace at fairlife's corporate headquarters and partners with plant leadership on the office and common areas at our manufacturing sites. This role is responsible for making our spaces safe, functional, and worth coming to. It combines hands-on building operations with the softer work of shaping how people experience the workplace day to day.

responsibilities

Facilities and Building Security

• Manage daily operations of the Chicago headquarters, including maintenance, janitorial, HVAC, security, access control, and space readiness.
• Serve as the primary point of contact for landlord, property management, and building engineering relationships.
• Own space planning, seat assignments, moves, and reconfigurations in partnership with People & Culture and IT.
• Lead office construction, renovation, and furniture projects from scope through punch list.

Workplace Experience

• Define and deliver a workplace experience standard that supports collaboration, focus work, and in-person connection.
• Manage front of house, reception, visitor experience, and internal hospitality, including pantry and food service programs.
• Gather employee feedback on the workplace and translate it into a prioritized improvement plan
• Partner with Internal Communications on signage, wayfinding, and brand presence in the space.
• Implement protocols in partnership with IT and communications on company/site large event room and AV requirements.

Events and Moments

• Plan and execute events including all employee meetings, celebrations, and key stakeholder visits.
• Coordinate logistics for cross site gatherings held at headquarters.
• Partner with Communications team to develop and execute community partnership roadmap.
• Lead a "one team" strategy and execution around celebration moments across the organization.

Vendor, Budget, and Compliance Management

• Source, negotiate, and manage facilities and hospitality vendor contracts, holding partners to service levels
• Own the facilities operating budget, forecast accurately, and identify cost savings without degrading experience.
• Maintain compliance with life safety, building code, and applicable OSHA requirements, and keep emergency response and business continuity plans current.
• Partner with EHS and site leaders to align corporate practices with plant safety standards.
• Lead office space expansion activities in partnership with project management, as needed.

Team leadership

• Lead, coach, and develop the facilities and workplace team.
• Build clear service processes, response expectations, and metrics.

skills/qualifications required

Required

• 8 or more years in facilities, real estate, corporate services, or workplace operations, including 3 or more years leading people or vendor teams.
• Experience managing a corporate office with a multi-site manufacturing footprint, including budget ownership.
• Track record running office projects, moves, or build outs on time and on budget.
• Strong vendor negotiation and contract management skills.
• Sound judgment in urgent situations, including outages, weather events, and security concerns.
• Comfortable working across corporate and manufacturing environments.

Preferred

• Bachelor's degree in facilities management, business, hospitality, or a related field.
• Experience in food and beverage
• Familiarity with CMMS, space management, or workplace technology platforms.

working conditions and physical requirements

• Ability to lift up to 25 lbs.
• Occasional after-hours and weekend availability for events, projects, and building emergencies

fairlife's nour!sh program is designed to meet you where you are - supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: Chicago, IL

reports to: VP, People & Culture

travel requirements: 25%, regular travel to US-based manufacturing sites

exempt/nonexempt: Exempt

*Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Base pay range: $125,000—$160,000 USD

fairlife, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All qualified applicants and employees will be given equal opportunity. Selection decisions are based on job-related factors.

In addition to its nondiscrimination commitment, the Company will also provide reasonable accommodation of qualified individuals with known disabilities unless doing so would impose an undue hardship on the Company. If you have a disability and would like to request accommodation in order to apply for a position with us, please email [e-mail].