Senior Manager, External Communications & Media Strategy

BMC Software; Boston (MA); Hybrid; USD 98,000 - 142,000; Full time

Job summary

Boston Medical Center Health System is seeking an External Communications Senior Manager to lead strategic external communications across the health system, advancing media relations, thought leadership, and conference engagement to elevate the organization’s profile.

You will collaborate with executive and clinical leaders to develop proactive strategies, train spokespeople, manage crisis communications, and oversee a small team, with a hybrid Boston-area work arrangement and a broad benefits

Qualifications

• Bachelor’s degree required, and a minimum of ten years of external communications, media management, and related operational experience.
• Preferred Master’s degree.
• At least five years of strategic planning and management of a team is preferred.

Responsibilities

• Proactively identifies and develops opportunities with senior administrators and clinicians to draw attention to BMC Health System’s key focus areas.
• Provide executive communications support for strategic messaging, speaking opportunities, and conference management.
• Develops proactive media relations plans and manages media inquiries, ensuring opportunities align with BMC Health System strategies and objectives.
• Stays abreast of national and local health news and communications trends to forecast reputational headwinds and tailwinds and keep system leaders informed.
• Ensures value-consistent, quality, and compelling news and thought leadership content, including press releases, feature articles, op-eds, podcasts, blogs, speaker remarks, and social media posts.
• Works closely with leaders across BMC Health System hospitals, WellSense Health Plan, Clearway Health, Oakwell, Boston HealthNet, and other entities to identify reputational opportunities and manage risks.
• Serves as spokesperson across BMC Health System to manage reputational risks and respond to crisis situations.
• Identifies and develops spokespeople who can best represent BMC Health System in the media and external events, lead media training, and support speaking engagements.
• Oversee emergency communications and incident response media relations support for BMC Health System.
• Directly supervise a Communications Specialist. Assign work, performance manage, and promote professional development.
• Focus on driving BMC Health System’s key initiatives with metrics and reporting.

Skills

Verbal communication

Written communication

Interpersonal skills

Strategic planning

Communications program development

Education

Bachelor's degree

Master's degree

Tools

MS Word

Excel

Access

Job description

Boston Medical Center Health System is seeking an External Communications Senior Manager to lead strategic external communications across the health system, advancing media relations, thought leadership, and conference engagement to elevate the organization’s profile.

You will collaborate with executive and clinical leaders to develop proactive strategies, train spokespeople, manage crisis communications, and oversee a small team, with a hybrid Boston-area work arrangement and a broad benefits