Senior Manager Experience & Engagement

Ryan Companies US Inc; Minneapolis (MN); On-site; USD 93,000 - 125,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental and Vision Benefits

Retirement and Savings Benefits

Flexible Spending and Health Savings

Life Insurance

Short-Term and Long-Term Disability

Educational Assistance

Paid Time Off (PTO)

Employee Assistance and Wellness

Family Planning & Parenting Benefits

Employee Discount Programs

Pet insurance

Charitable Donation Matching

Volunteer Time Off (VTO)

ERGs

Job summary

Ryan Companies US Inc. is seeking a Senior Manager, Team Member Experience & Engagement to shape onboarding and the Early Careers program.

You will drive connected experiences across the team member life cycle, translating feedback into practical improvements and partnering with HR and business leaders to elevate engagement, belonging, and retention. You will own the onboarding experience and design the Early Careers program to foster connection, development, and engagement, weaving insights

Qualifications

• Experience in employee engagement and onboarding improvements.
• Ability to translate feedback into practical HR improvements.
• Experience collaborating with HR and business leaders.

Responsibilities

• Own onboarding experience improvements and Early Careers program.
• Lead journey mapping to identify needs and gaps.
• Define and track measures of team member experience and program impact.

Skills

Journey mapping

Experience design

Listening

Measurement

Continuous improvement

Employee engagement

Job description

Job Description: The Senior Manager, Team Member Experience & Engagement leads efforts to create a more connected, engaging, and meaningful experience across the team member lifecycle. As part of the Engagement & Community team, this role translates team member feedback and business needs into practical improvements, working across HR and business teams to align priorities, connect experiences, and strengthen engagement, connection, community, belonging, and retention. The role owns the Early Careers programmatic experience and serves as a steward of the broader team member experience across Ryan. In partnership with HR functions and business leaders, the role will initially focus on helping shape and improve the Ryan onboarding experience while leading the design and delivery of an Early Careers experience that builds connection, community, development, and engagement. The role connects insights and priorities across functions so key lifecycle moments feel aligned and intentional. Help shape the Team Member Experience strategy, priorities, and multiyear roadmap. Lead the enterprise view of the team member experience by identifying themes, gaps, and opportunities across key lifecycle moments. Own the strategy, design, delivery, and continuous improvement of the Early Careers programmatic experience. Define and champion shared principles that create consistent and connected team member experiences. Lead journey mapping to identify needs, pain points, gaps, handoffs, and moments that matter. Turn insights into priorities, recommendations, and coordinated improvement plans. Partner across HR and the business to help create a connected onboarding experience. Improve cross-functional coordination, communication, and shared ways of working. Use surveys, interviews, focus groups, program data, and workforce trends to find root causes and guide decisions. Define and track measures that evaluate team member experience, engagement, participation, and program impact. Provide leaders with clear updates, recommendations, risks, and decisions. Build internal skills in journey mapping, experience design, listening, measurement, and continuous improvement.

The base pay range is $93,000-$125,000/Annually. The salary may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission and/or an incentive program.

Eligibility: Position requires verification of employment to work in the U.S.

Benefits:

• Competitive Salary
• Medical, Dental and Vision Benefits
• Retirement and Savings Benefits
• Flexible Spending and Health Savings Accounts
• Life Insurance
• Short-Term and Long-Term Disability
• Educational Assistance
• Paid Time Off (PTO)
• Employee Assistance and Wellness Programs
• Family Planning & Parenting Benefits
• Employee Discount Programs
• Pet insurance
• Charitable Donation Matching
• Volunteer Time Off (VTO)
• Employee Resource Groups (ERGs)

Disclaimer: Eligibility may vary based on factors such as role, hours worked, employment status, length of service, location, and other considerations. Detailed information will be shared with eligible candidates during the hiring process, and the official terms and conditions will be outlined in each individual offer document.

Notice to Candidates

Please be advised that initial outreach regarding employment at Ryan Companies will only occur via email from the domain @ryancompanies.com email address. If you recieve communication from someone you believe is impersonating Ryan Companies, please report it to us at [e-mail]

Non-Solicitation Notice to Recruitment Agencies

Ryan Companies kindly requests that recruitment agencies and third-party recruiters do not submit unsolicited resumes or candidate information to any Ryan Companies employee or office. Ryan Companies will not be responsible for any fees or expenses associated with unsolicited submissions. If recruitment services are required, we will reach out directly to agencies on our approved vendor list. We appreciate your understanding and cooperation.

Ryan Companies US, Inc. is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, ethnicity, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, ancestry, protected veteran or disability status, age, or any other characteristic protected by law.

If we can help accommodate a disability during any portion of the application or hiring process, please email [e-mail]. Reasonable accommodations will be determined on a case-by-case basis.

With more than 80 years in business and 17 offices (and growing!), Ryan offers comprehensive commercial real estate solutions to customers across the US. We bring a collaborative, relationship-driven approach to delivering spaces where people thrive and businesses succeed. Join a company with an outstanding culture and competitive benefits. At Ryan, we don’t just build buildings – we build stories.