Senior Manager, Engineering

Blue Cross Blue Shield of Massachusetts; Boston (MA); On-site; USD 163,800 - 200,200; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) plan

Well-being benefits

Job summary

Blue Cross Blue Shield of Massachusetts is seeking a Senior Manager of Software Engineering to lead a dedicated team in developing the MyBlue member portal. You will be involved in hands-on technical work while managing projects and inspiring your team.

The ideal candidate has 10+ years of experience in software engineering, significant leadership experience, and a strong technical background, particularly in cloud platforms and modern web technologies. A comprehensive benefits package is also offered.

Qualifications

• 10+ years of experience in software engineering, with at least 5 years in a leadership role.
• Proven track record of delivering high-quality software.
• Strong technical background in modern web technologies.

Responsibilities

• Lead and inspire engineering teams.
• Drive the architectural design and implementation of features.
• Oversee the software development lifecycle.

Skills

Leading and mentoring engineering teams

Agile methodologies

Architecting mobile/web applications

Collaborating with technology vendors

Excellent analysis skills

Coaching and mentorship

Education

Bachelor's degree in Computer Science or related field

Tools

Angular

React Native

AWS

Java

Python

Job description

Overview

At Blue Cross Blue Shield of Massachusetts, we have an exciting opportunity for an energetic, passionate, and accomplished Senior Manager of Software Engineering. This hands‑on leadership role for a "player‑coach" will lead a team of engineers while remaining deeply involved in technical work.

Your Day to Day

• Lead, mentor, and inspire the engineering teams dedicated to the MyBlue member portal and mobile applications.
• Develop and execute a strategic technical vision and roadmap for the Digital platform.
• Drive the architectural design, development, and implementation of new features and enhancements for Digital.
• Partner closely with product management, UX/UI design, and business stakeholders to define the Digital roadmap.
• Oversee the entire software development lifecycle from concept and design to deployment and maintenance, utilizing agile methodologies.
• Ensure operational excellence of the Digital ecosystem, including incident response, monitoring, and platform performance.
• Manage budgets, resources, and timelines for all Digital engineering projects.
• Stay at the forefront of emerging technologies and digital trends, championing adoption.
• Establish and enforce engineering best practices such as code reviews, security standards, and QA automation.

We’re Looking For

• Deep hands‑on experience architecting, solutioning, developing, and delivering mobile and/or web‑based applications (Angular, React Native, REST API with Apigee and SpringBoot).
• Experience with Agile methodology, web/mobile testing tools, deployment, and configuration management tools (DevSecOps), and secure infrastructure management.
• Experience in a public and private secure cloud environment, preferably AWS, and familiarity with PaaS.
• Experience collaborating with technology vendors and research providers to solve new business capabilities.
• Excellent analysis skills and the ability to develop document processes and methodologies.
• Extensive experience forging relationships across technical and business resources.
• Ability to align with leadership direction and provide recommendations to optimize technology.
• Ability to coach, mentor, and influence resources inside and outside of direct span of control.
• Experience with the following technologies:
  • Mobile Development: Android Native, iOS Native
  • Web Technologies: Content Management systems such as Drupal, Content Delivery Networks like Akamai or F5
  • API and Security: Gateway security like F5
  • DevOps and Cloud: Confluent Kafka
  • Databases: Relational, Object‑Oriented, NoSQL, InMemory
  • Performance and Monitoring: Performance testing tools (LoadRunner, JMeter, Gatling), monitoring and observability tools (Splunk Observability, New Relic), AWS monitoring (CloudWatch, Performance Insights), debug and analysis tools (Splunk, Log Rocket), and BrowserStack.

What You Bring

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 10+ years of experience in software engineering, with at least 5 years in a management or leadership role where you remained actively technical.
• A proven track record of leading and managing high‑performing engineering teams to deliver high‑quality software.
• A strong technical background with experience in a variety of technologies, including cloud platforms (AWS), programming languages (e.g., Java, JavaScript, Python), and modern web technologies.
• Excellent communication, leadership, and interpersonal skills.
• Strong business acumen and the ability to translate business needs into technical solutions.

Benefits and Compensation

Salary Range: $163,800.00 – $200,200.00 (variable pay eligibility).

We offer a comprehensive benefits package including paid time off, medical/dental/vision insurance, 401(k), and a suite of well‑being benefits.

Location

Boston, Massachusetts. Full‑time position.

Equity and EEO Information

High school degree or equivalent required unless otherwise noted above.