Senior Manager Distribution Center Quality & Safety

movadogroup; Moonachie (NJ); On-site; USD 85,000 - 120,000; Full time

Job summary

Movado Group seeks a hands-on Distribution Center Quality & Safety Manager in Moonachie, NJ to strengthen quality assurance, process compliance, and workplace safety across the distribution center. You will own inspection programs, audit receiving, storage, picking, packing, and shipping, identify gaps, and drive corrective actions.

You will lead safety audits, incident investigations, training, and continuous improvement, partnering with Distribution leadership and HR to reinforce

Qualifications

• Quality assurance protocols and documentation experience.
• Ability to lead corrective actions and preventive measures.
• Safety program management and incident investigation experience.

Responsibilities

• Audit and ensure QA and safety compliance across receiving, handling, storage, packing, and shipping.
• Lead investigations into quality issues and coordinate corrective actions.
• Develop and execute risk-based audit programs for the DC and maintain KPI dashboards.
• Lead EHS programs, incident investigations, training, and continuous improvement initiatives.
• Coordinate cross-functional training and reporting on quality and safety trends to leadership.

Skills

Quality Assurance

Process Compliance

Safety Program Leadership

Job description

At Movado Group, we are committed to building the strongest brands in the industry and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth and we offer our employees unparalleled opportunities for career advancement. We invite you to come share in our success. Our people are the cornerstone of business - we invite you to grow your career with us.

The Distribution Center Quality & Safety Manager is responsible for strengthening quality assurance, operational compliance, and workplace safety within the Moonachie Distribution Center. This role owns the processes and controls that help ensure products are received, handled, stored, inspected, picked, packed, and shipped in accordance with established standards. The position is not the primary product inspector, rather, it is accountable for confirming that required inspections and quality controls are being performed by the appropriate teams, identifying gaps, leading root cause analysis, and driving corrective action. The role also serves as the facility lead for safety programs, audits, training, and continuous improvement.

The successful candidate is a hands-on, visible, and collaborative professional who can build structure where processes are still developing. They should be comfortable identifying systemic issues, partnering with operational leaders on solutions, escalating unresolved risks, and holding teams accountable for completing corrective actions.

Essential Duties and Responsibilities

1. Quality Assurance & Process Compliance

• Ensure required incoming, in process, and outbound inspections are performed by the appropriate teams and properly documented.
• Audit receiving, storage, picking, handling, packing, labeling, and shipping processes for compliance with quality standards.
• Identify control gaps and partner with Distribution leadership to implement corrective actions and stronger preventive controls.
• Promote consistent product handling, packaging, labeling, and quality practices throughout the facility.

2. Shipment Accuracy & Product Damage

• Monitor and analyze customer shipment errors, including incorrect SKU shipments, damaged products, packaging issues, and other quality failures.
• Lead investigations to determine whether product damage originated with a supplier, during transportation, or within Distribution Center operations.
• Review picking, scanning, verification, handling, packing, and shipping controls to identify root causes and reduce repeat issues.
• Track corrective actions through completion and verify that improvements are sustained.

3. Quality Audits & Continuous Improvement

• Develop and execute a risk based audit program covering receiving, handling, storage, inspection, packaging, shipping, workstation protection, cleanliness, and product movement.
• Analyze inspection results, customer complaints, supplier issues, audit findings, and operational data to identify trends and recurring risks.
• Lead or facilitate root cause analysis and corrective and preventive action activities.
• Maintain quality KPIs and a centralized corrective action log with clear owners, due dates, status, and follow up verification.

4. Facility Environmental, Health & Safety (EHS)

• Serve as the Distribution Center lead for EHS programs, compliance, and continuous improvement.
• Conduct risk assessments, inspections, and audits, and ensure corrective actions are completed.
• Coordinate incident and near miss investigations, root cause analysis, emergency preparedness, and preventive actions.
• Support EHS training, employee communication, and proactive reporting of safety and environmental concerns.
• Monitor compliance with applicable safety, environmental, PPE, equipment, hazardous substance, waste management, and training requirements.
• Partner with Distribution leadership, the global EHS lead, and Human Resources to reinforce EHS accountability.
• Maintain required EHS records and report significant risks, incidents, compliance issues, and overdue actions.

5. Training, Reporting & Cross Functional Partnership

• Coordinate quality, product handling, process compliance, and safety training for Distribution Center employees.
• Maintain procedures, work instructions, standards, audit records, and training documentation.
• Work across Distribution, Quality, Customer Operations, Customer Service, Supply Chain, Human Resources, and other teams to resolve quality and safety issues.
• Regularly report quality and safety trends, key risks, open corrective actions, and improvement priorities to leadership.

Responsibilities and Authority

• Audit Distribution Center processes and documentation for compliance with established quality and safety requirements.
• Identify and document process, quality, and safety nonconformances and require assignment of