Senior Manager, Digitalization

McClement; Chicago (IL); On-site; USD 110,000 - 140,000; Full time

Job summary

McClement is seeking a Senior Manager, Digitalization to drive the digital transformation initiatives in partnership with McDonald’s U.S. Supply Chain Management.

The role leads a Digitalization team, oversees a portfolio of initiatives, and partners with stakeholders across McDonald’s, suppliers, and distribution centers to strengthen supply chain performance. You will manage data governance, reporting, and program adoption, delivering measurable results and scalable digital solutions.

Qualifications

• 8+ years of experience leading digital transformation initiatives.
• Experience leading and developing cross-functional teams.
• Strong understanding of IT systems, data governance, and system integrations.
• Experience communicating with executive leadership.
• Bachelor’s degree in related fields.

Responsibilities

• Translate strategic priorities into actionable digital initiatives.
• Lead and develop the Digitalization team.
• Oversee a portfolio of digital initiatives to stay on schedule.
• Build stakeholder relationships and drive adoption of digital programs.
• Provide executive updates on progress, risks, and metrics.
• Coordinate implementation activities across cross-functional teams.
• Oversee digital reporting, data governance, and performance metrics.
• Identify opportunities to improve processes and scalability.
• Provide governance across digital initiatives.

Skills

Leadership

Stakeholder management

Data governance

Change management

IT systems knowledge

Executive communication

Education

Bachelor’s degree in business/supply chain/finance/IS

Job description

Senior Manager, Digitalization

Salary Range: $110,000 - $140,000

Travel: 25%

Drive digital transformation. Strengthen supply chain performance. Help shape what’s next.

McClement is seeking an experienced and forward-thinking Senior Manager, Digitalization to lead strategic digital transformation initiatives in close partnership with McDonald’s U.S. Supply Chain Management (US-SCM).

In this highly collaborative and visible role, you’ll help advance the digitalization roadmap across the McDonald’s U.S. System—improving data quality and visibility, increasing operational efficiency, and delivering scalable solutions that strengthen supply chain performance.

You’ll work across a broad network of stakeholders, including McDonald’s, suppliers, distribution centers, Supply Chain partners, restaurant operators, and cross-functional teams. As the business lead for digitalization initiatives, you’ll connect business priorities with technology capabilities and implementation strategies while leading a team and driving adoption, continuous improvement, and measurable results.

What You’ll Do

• Execute the digital supply chain strategy established by the Senior Director of Business Solutions, translating strategic priorities into actionable initiatives and results.
• Lead, coach, and develop the Digitalization team, establishing priorities, managing workloads, and supporting individual and team development.
• Oversee a portfolio of digital initiatives, ensuring projects remain on schedule, within scope, and aligned with strategic business objectives.
• Serve as a key business representative for digitalization initiatives across McDonald’s, suppliers, distribution centers, restaurant operators, and Supply Chain partners.
• Build strong stakeholder relationships and drive engagement and adoption of digital programs and solutions.
• Provide executive-level updates on program status, implementation progress, performance metrics, risks, dependencies, and mitigation plans.
• Identify and assess strategic risks and operational challenges, escalating issues when appropriate and driving timely resolution.
• Partner with cross-functional teams and business stakeholders to coordinate implementation activities, align priorities, and remove barriers to successful execution.
• Oversee digital reporting, data governance, and performance metrics to strengthen visibility, improve data quality, and enable informed business decisions.
• Identify opportunities to improve processes, standardize best practices, and increase the effectiveness and scalability of digital supply chain solutions.
• Provide leadership and governance across digital initiatives to ensure consistency and alignment throughout implementation.
• Perform other duties as assigned.

What You’ll Bring

• 8+ years of experience leading initiatives related to digital transformation, process improvement, data governance, change management, or similar areas.
• Demonstrated experience leading and developing teams and managing cross-functional projects within a complex business environment.
• Strong understanding of IT systems, data governance, system integrations, and technology-enabled business processes.
• Experience managing strategic business initiatives and communicating effectively with executive leadership.
• Bachelor’s degree in Business, Supply Chain, Finance, Information Systems, or a related field.

What Will Help You Succeed

• A demonstrated ability to lead diverse teams and influence stakeholders across complex, cross-functional environments.
• Strong written, verbal, and presentation skills, including the ability to communicate strategy, project status, risks, and recommendations to senior leadership.
• Working knowledge of digital transformation, technology project management, business process improvement, data governance, system integrations, change management, and user adoption.
• Strong analytical and critical-thinking skills with the ability to evaluate challenges, identify risks, and develop practical, actionable solutions.
• Proven ability to build collaborative relationships across internal teams, customers, suppliers, and external business partners.
• Strong organizational and project management skills with the ability to balance multiple priorities in a fast-paced environment.
• A self-motivated and solutions-oriented approach with the ability to leverage internal and external resources to achieve results.

Leadership & Relationship Management

Success in this role requires someone who can bring people together around a shared vision while confidently moving initiatives forward. You will:

• Lead, coach, and develop a high-performing team while fostering collaboration, accountability, and continuous improvement.
• Influence and build alignment among internal and external stakeholders.
• Develop and maintain strategic relationships with McDonald’s, suppliers, third-party logistics providers (3PLs), franchisees, and other key business partners.
• Collaborate across multidisciplinary teams to achieve shared business objectives.
• Operate independently, establish priorities, exercise sound judgment, and execute against strategic direction.
• Align team priorities and individual objectives with broader organizational goals and business strategies.
• Bring curiosity and a continuous improvement mindset—challenging assumptions, asking thoughtful questions, and consistently looking for ways to improve business performance.

Why Join McClement

At McClement, our values guide how we work—and how we treat one another. We believe in collaboration, accountability, and continuous improvement, and we take pride in fostering an environment where people feel respected, supported, and empowered to do their best work.

Equal Employment Opportunity Statement

McClement is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.