Senior Manager, Design

Driven Brands Inc.; United States; Remote; USD 75,000 - 133,000; Full time

Job summary

Driven Brands, North America’s leading automotive services company, seeks a Senior Manager, Design for the Take 5 Oil Change group. The role blends brand-building with practical design execution to bring the Take 5 story to life across bay experiences and the customer journey.

You will own signage, retail materials, and pre-opening readiness, while shaping design standards and brand voice. Collaboration with Real Estate, Field Marketing, and Marketing ensures on-brand, scalable results.

Qualifications

• 6+ years of experience in visual merchandising, retail design, or brand experience.
• Portfolio showing creative excellence and practical execution.
• Hands-on design skills in Adobe Creative Suite (Illustrator, Photoshop, InDesign).
• Proven ability to write brand-appropriate copy.
• Strong understanding of wayfinding, environmental design, and customer flow.

Responsibilities

• Own the look, feel, and storytelling across the customer experience from exterior signage to in-bay cues.
• Design and produce in-house creative materials including signage, POP, promo kits, templates, and communications.
• Coordinate grand opening readiness with Real Estate, Construction, and Field Marketing to ensure on-brand launches.
• Develop and maintain Take 5 design standards for wayfinding, typography, and tone.
• Write sharp copy reflecting the 'Fast. Friendly. Simple.' brand voice.

Skills

Visual merchandising

Brand experience

Adobe Creative Suite

Copywriting

Wayfinding

Team collaboration

Big-picture thinking

Bachelor's degree

Education

Bachelor’s degree in Design, Marketing, Communications, or related field

Tools

Adobe Illustrator

Adobe Photoshop

Adobe InDesign

Job description

Company:Driven Brands

Driven Brands is North America’s largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.

Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We’re a launchpad — for careers, for dreams, and for people driven to do great things.

Every day, we fuel the pursuit — for our customers chasing life’s moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.

Performance matters. We take pride in it. We own it. We show up for one another and for our communities.

Because at Driven Brands, we’re not just fixing cars. We’re building futures, unlocking potential, and fueling what’s possible — together.

JOB DESCRIPTION:

Driven Brand’s Take 5 Oil Change group is looking for a Driven Senior Manager, Design who wants to make a difference!

This is a role for someone who can think like a brand builder, design like an artist, and execute like an operator.

Reporting to the VP of Marketing and supporting our Take 5 Oil Change segment, this role is responsible for bringing our brand voice to life inside the bay, and throughout our customer journey.

This role will ensure every consumer touchpoint tells the Take 5 story with clarity, simplicity, and humanity. From in-bay signage and service storytelling to pre-opening readiness and retail kits, this role transforms spaces into experiences that connect emotionally and drive conversion.

How you will Own It:

• Bring the Brand to Life Inside the Bay – Own the look, feel, and storytelling across the customer experience - from exterior signage to in-bay communication and service cues that turn a ten-minute oil change into a brand moment.

• Design & Create – Concept, design, and produce in-house creative work including retail signage, POP, promotional kits, CRM templates, and operational communications.

• Grand Opening Readiness – Partner with Real Estate, Construction, and Field Marketing to ensure every new shop opens on-brand, on-time, and fully merchandised.

• Brand Experience Standards – Develop and maintain the Take 5 design: wayfinding, visual hierarchy, typography, and tone that create clarity and confidence for customers.

• Copywriting & Creative Storytelling – Write sharp, brand-right copy that brings our “Fast. Friendly. Simple.” promise to life in a voice that’s approachable, human, and unmistakably Take 5.

• B2B & B2C Creative Partner – Support key internal communications, franchisee toolkits, and partner activations with design and messaging that are clear, engaging, and on-brand.

• Cross-Functional Collaboration – Partner with the Senior Director of Field Marketing and VP of Integrated Marketing to ensure local and national creative align seamlessly.

• Operational Enablement – Build templates, toolkits, and creative playbooks that empower field teams and franchisees to execute with consistency and pride.

What you’ll Bring:

• 6+ years of experience in visual merchandising, retail design, or brand experience (multi-unit retail preferred).

• A portfolio that shows both creative excellence and operational practicality — clear, simple, and strategic design that drives action.

• Hands-on design skills in Adobe Creative Suite (Illustrator, Photoshop, InDesign required).

• Proven ability to write smart, engaging copy that reflects brand tone.

• Strong understanding of wayfinding, environmental design, and customer flow in service environments.

• Experience collaborating with field teams, vendors, and agency partners to deliver consistent execution at scale.

• A blend of big-picture creativity and “roll‑up‑your‑sleeves” execution.

• Bachelor’s degree in Design, Marketing, Communications, or related field.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

#LI-SN1

#DBCORP

#REMOTE

Position Location:

North Carolina

Compensation Range:

$74,700.00 - $133,400.00

Compensation Frequency:

Annual

Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com

Get early access to 50% of your earned wages at any time through our myFlexPay program.