Senior Manager, D2C/Amazon

Medik8; New York (NY); Hybrid; USD 125,000 - 145,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Flexible hybrid working

Annual product allowance

Annual discretionary performance bonus

Job summary

A leading skincare brand is seeking a Senior Manager, D2C/Amazon to enhance their online presence. This strategic role involves developing Amazon strategies, managing e-commerce sites, and collaborating with cross-functional teams. Ideal candidates should have at least 5 years of experience in e-commerce, particularly with Amazon marketplace management. A competitive salary between $125,000 and $145,000 is offered, along with comprehensive benefits, and flexible working arrangements in New York City.

Qualifications

• 5–8+ years of e-commerce experience, including Amazon marketplace management.
• Experience in skincare, beauty, wellness, or CPG preferred.
• Expertise in Amazon Ads, Seller Central, Vendor Central.
• Proven success managing DTC websites via Shopify Plus.

Responsibilities

• Develop and own Amazon strategy, including catalog, pricing, and promotions.
• Manage North America e-commerce sites, driving revenue and campaign execution.
• Collaborate with Product, Logistics, Marketing, and Customer Care teams.

Skills

E-commerce experience

Amazon marketplace management

Analytical skills

Project management skills

Written and verbal communication

Tools

Amazon Ads

Shopify Plus

Job description

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Job Title: Senior Manager, D2C/Amazon

Employment Type: Full-time

Location: New York, NY (Hybrid)

Salary: $125,000 - $145,000/year (dependent on experience)

About Medik8

Medik8 is a fast-growing, UK-based clinical skincare brand on a mission to deliver visible, science-backed results. Known for innovation, quality, and a global footprint, we are rapidly expanding in the US market and shaping the future of digital skincare. Joining Medik8 means being part of a purpose-driven company where your ideas make a real impact, and your work reaches customers around the world.

Role Overview

We are looking for a strategic and hands‑on Senior Manager of E‑commerce & Amazonby's to drive growth and performance across our DTC website and Amazon marketplace. This is a unique opportunity for a results‑oriented leader to shape online strategy, optimise customer experiences, and directly influence the success of a rapidly growing brand in a thriving market. If you thrive in a fast‑paced environment and enjoy blending strategic thinking with practical execution, this role is made for you.

Key Responsibilities

Amazon Channel Management (60%)

• Develop and own Amazon strategy, including catalog, pricing, promotions, forecasting, budgeting, and annual planning.
• Serve as the primary daily contact for the Amazon agency, managing priorities, calls, and performance across operational and advertising KPIs (ROAS, TACoS).
• Optimise day‑to‑day Amazon operations: listings, SEO, PDP optimisation, A+ content, Brand Store, and reviews.
• Lead new product launches from setup to inventory receipt.
• Collaborate with the agency on inventory management, forecasting, replenishment, and chargeback prevention.
• Act as the internal Amazon subject‑matter expert for the leadership team.
• Analyse and report channel performance weekly and monthly with actionable insights.
• Monitor market research and performance marketing data to anticipate trends and translate insights into optimisation strategies.

D2C Management (40%)

• Manage and optimise North America e‑commerce sites, driving revenue and campaign execution.
• Ensure localised content, pricing, and product availability for each market.
• Create and lead market‑specific trading calendars to achieve sales targets.
• Oversee site merchandising, UX, CRO testing, and product launch execution.
• Partner with CRM, email, SMS, paid media, and loyalty teams.
• Manage promotions, bundles, and subscription programmes.
• Analyse website data to identify opportunities in customer profiling and targeting.
• Collaborate with VP of Ecommerce to manage profitability of DTC sites.
• Work with creative and global digital teams to ensure site functionality, design, and brand alignment.

Cross‑Functional Collaboration

• Collaborate with Product, Logistics, Marketing/Creative, and Customer Care teams.
• Partner with Logistics for inventory planning, supply chain efficiency, and demand forecasting.
• Ensure consistent brand voice and standards across all digital touchpoints.

Qualifications

• 5–8+ years of e‑commerce experience, including Amazon marketplace management.
• Experience in skincare, beauty, wellness, or CPG preferred.
• Expertise in Amazon Ads, Seller Central, Vendor Central.
• Proven success managing DTC websites via Shopify Plus.
• Strong analytical, strategic, and project management skills.
• Experience leading cross‑functional teams and managing external agencies.
• Excellent written and verbal communication skills.
• Self‑starter, able to work independently and collaboratively in a hybrid environment.
• Comfortable in a fast‑paced, ambiguous work environment.

Benefits

• Competitive salary and comprehensive benefits (health, PTO, holidays, retirement plans)
• Flexible hybrid working (2 days in‑office per week in NYC)
• Cell phone and WFH Wi‑Fi stipend
• Annual product allowance and discounts
• Annual discretionary performance bonus
• Quarterly US team‑building activities

Want to do a little more research before you apply?

Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram.

At Medik8, we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds, cultures, approaches and points of view, and believe that when people feel respected and included, they can truly flourish. We’re committed to advancing equal opportunities and we’re dedicated to building a workforce as diverse as our consumer base, creating a multifaceted, equitable and inclusive culture and allowing all colleagues to bring their whole selves to work.

Our DE&I ethos also flows through our recruitment process. Studies have found that minority groupings tend to apply for roles only when they meet 100% of the role requirements, in comparison to non‑minority grouping tend to apply when they meet only 60% of the role requirements (Hewlett Packard ). The requirements listed in our job descriptions are guidelines, not hard and fast rules, so if you think you meet 60+ of the role spec and are passionate, excited & feel like you have the potential to fulfil the rest - then we want to hear from you!

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other

Industries

Personal Care Product Manufacturing

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