senior manager, Corporate Communications

Starbucks Corp.; Seattle (WA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a senior manager, Corporate Communications to develop and execute enterprise-wide communications strategies in partnership with Investor Relations and Finance. You will lead day-to-day media engagement, build journalist relationships, and craft integrated plans leveraging earned media, digital storytelling, and data insights.

The role requires strong writing, storytelling, and the ability to drive proactive and reactive communications for a high-profile brand.

Qualifications

• 8+ years of progressive experience in corporate communications, public relations, financial communications, or related work.
• Exceptional storytelling and writing skills, with ability to translate complex business information into clear narratives.
• Experience executing proactive and reactive media strategies to support company priorities.
• Experience partnering with senior leaders and cross-functional teams on financial communications.
• Strong relationships with business, financial, trade, or national media and sound news judgment.
• Experience developing integrated, earned media-led programs with digital storytelling.
• Ability to lead complex projects and influence in a matrixed org; guiding agencies and teams.
• Bachelor’s degree in communications, journalism, PR, or related field or equivalent experience.

Responsibilities

• Help develop and execute communications strategies in partnership with Investor Relations, Finance, and business teams.
• Drive day-to-day media engagement and proactive storytelling.
• Build relationships with journalists and identify opportunities to tell Starbucks story.
• Develop integrated communications plans using earned media, digital storytelling, and data-driven insights.
• Manage reactive communications with rapid messaging and guidance to protect the company’s reputation.
• Develop messaging, talking points, and media content for senior leaders.

Skills

Storytelling

Media relations

Strategic thinking

Cross-functional collaboration

Writing

Education

Bachelor’s degree in communications or related field

Job description

Now Brewing – senior manager, Corporate Communications! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As a senior manager, Corporate Communications, you will:

• Help develop and execute business communications strategies in partnership with Investor Relations, Finance, and functional business teams, supporting a clear and consistent Starbucks enterprise narrative across earnings, investor events, and key business milestones.
• Drive day-to-day business media engagement and proactive storytelling that positions Starbucks as an innovative growth company and brings the Back to Starbucks strategy to life in business and consumer media.
• Build and maintain relationships with business, financial, and trade journalists, identifying timely opportunities to tell the Starbucks story accurately and compellingly.
• Develop integrated communications plans that use earned media, digital storytelling, social amplification, and data-informed insights to extend the reach and impact of priority narratives.
• Manage reactive communications for business and financial topics, developing rapid-response messaging and recommendations that help protect and advance the company’s reputation.
• Develop strategic messaging, talking points, briefing materials, and media content for senior leaders, with guidance from communications leadership.
• Partner across the global communications function and with cross-functional teams to align messaging, manage workstreams, and deliver high-quality communications against business priorities.
• Guide agency partners and project teams, and contribute to the development of communications colleagues through coaching, feedback, and shared best practices.
• Monitor the external landscape, media conversation, and program performance to identify emerging risks, opportunities, and ways to strengthen communications outcomes.

We’d love to hear from people with:

• 8+ years of progressive experience in corporate communications, public relations, financial communications, or related work, ideally for a large public company or high-profile brand.
• Exceptional storytelling and writing skills, with the ability to translate complex business and financial information into clear, compelling narratives for diverse audiences.
• Demonstrated experience executing proactive and reactive media strategies that support company reputation and business priorities.
• Experience partnering with senior leaders and cross-functional teams, including Investor Relations or Finance, on financial communications, earnings-related messaging, or enterprise narratives.
• Strong relationships with business, financial, trade, or national media, along with sound news judgment and a track record of effective media engagement.
• Experience developing integrated, earned media-led communications programs that incorporate digital and social storytelling approaches.
• Ability to lead complex projects and influence across a matrixed organization; experience guiding agencies, project teams, or communications colleagues preferred.
• Strong strategic thinking paired with precise execution, comfort navigating ambiguity, and the ability to manage competing priorities in a fast-paced environment.
• Bachelor’s degree in communications, journalism, public relations, or a related field preferred, or equivalent relevant experience.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well‑being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first‑time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [e-mail] or 1(888) 611-2258.