Senior Manager, Continuous Improvement & Lean Transformation

CVS Health; Atlanta (GA); On-site; USD 68,000 - 199,000; Full time

Job summary

CVS Health is actively seeking a Senior Manager, Business Consultant to lead strategic process improvements across the enterprise using Lean Six Sigma. The role requires strong leadership, advanced analytics, and the ability to influence stakeholders at all levels within a healthcare-adjacent organization.

The ideal candidate will have a Green Belt certification (Black Belt preferred), proficiency in DMAIC, and demonstrated success delivering measurable business improvements through data-driven

Qualifications

• Lean Six Sigma Certification required.
• Certified Lean Six Sigma Green Belt required; Black Belt preferred.
• Demonstrated application of Lean/Six Sigma methodologies to drive measurable business improvements (cost reduction, cycle time, quality).
• Process Improvement: Proven experience leading end-to-end process improvement initiatives.
• Advanced proficiency in process mapping techniques (SIPOC, Value Stream Mapping, swimlane diagrams).
• Ability to identify inefficiencies, root causes, and implement sustainable solutions.
• Event Facilitation & Execution.
• Strong experience planning and leading Kaizen events, Rapid Improvement Events (RIEs), or workshops.
• Skilled in facilitating cross-functional sessions with stakeholders at multiple levels.
• Ability to drive alignment, decision-making, and outcomes in structured working sessions.
• Data-Driven Problem Solving.
• Experience applying DMAIC methodology and other structured problem-solving frameworks.
• Ability to analyze data, interpret trends, and translate insights into actionable improvements.
• Proficiency with tools such as Excel, Power BI, Minitab, or similar.
• Stakeholder Management & Influence.
• Demonstrated ability to lead without authority across cross-functional teams.
• Strong communication skills with the ability to influence senior leaders and business partners.
• Experience working in matrixed environments.
• Program & Change Management.
• Experience managing multiple improvement initiatives simultaneously.
• Ability to drive change adoption and sustainment across teams and functions.
• F familiarit y with change management principles and frameworks.
• Business Consulting Experience.
• 5 years of experience in business consulting, operational excellence, or process optimization roles.
• Experience identifying opportunities, building business cases, and delivering measurable results.

Responsibilities

• Lead strategic process improvement initiatives across the organization.
• Facilitate high-impact events and drive end-to-end process transformation.
• Analyze data, identify root causes, and implement sustainable solutions.
• Influence stakeholders at all levels to drive adoption of improvements.

Skills

Lean Six Sigma Certification

Lean Six Sigma Green Belt

DMAIC methodology

Data analysis

Excel

Power BI

Minitab

Stakeholder influence

Cross-functional leadership

Education

Bachelor's Degree or equivalent experience

Tools

Excel

Power BI

Minitab

Job description

CVS Health is actively seeking a Senior Manager, Business Consultant to lead strategic process improvements across the enterprise using Lean Six Sigma. The role requires strong leadership, advanced analytics, and the ability to influence stakeholders at all levels within a healthcare-adjacent organization.

The ideal candidate will have a Green Belt certification (Black Belt preferred), proficiency in DMAIC, and demonstrated success delivering measurable business improvements through data-driven