Senior Manager, Construction Claims

Markel; Plano (TX); Hybrid; USD 118,960 - 163,570; Full time

Benefits offered by this job

Hybrid work schedule (3 days in office

2 days remote

Job summary

Markel in Plano, TX is seeking a senior claims leader to manage a team of examiners handling excess construction claims, including bodily injury, property damage and construction defect. The role reports to a Senior Director in Casualty Claims and drives objectives, performance, and collaboration with underwriting and actuarial teams.

The successful candidate will have 10+ years of claims handling, a JD or advanced degree preferred, and a claims adjuster license.

Qualifications

• Bachelor’s degree or equivalent work experience.
• JD, advanced degree, or focused technical degree preferred.
• Must have or be eligible to receive claims adjuster license.
• Insurance certifications or affiliation with industry group preferred.
• Minimum of 10 years of claims handling experience or equivalent education/experience.
• Experience in managing claims examiners at the Senior Claims Examiner and/or Executive Claims Examiner level.

Responsibilities

• Monitor and direct new loss assignments for excess construction claims.
• Confirm coverage of claims by reviewing policies and documents submitted in support of claims.
• Review and approve correspondence and reports including coverage position letters and Large Loss Reports.
• Review and approve reserves and settlements in excess of the authority of the handling examiner.
• Assess examiner and team performance, provide feedback, and address training needs.
• Make recommendations concerning reserve changes to senior management.
• Participate in review and discussion of large loss activity with stakeholders.
• Ensure adherence to Fair Claims Practices and internal objectives.
• Prepare and distribute reports by collecting and summarizing information.
• Assist in budgets, expenses, and resource needs; foster stakeholder relationships.
• Identify industry and coverage trends; promote relationships with customers and partners.
• Travel to other claim offices, mediations, trials, and conferences as required.

Skills

Team leadership

Claims experience

Excess construction

Communication skills

Budgeting

Education

Bachelor's degree or equivalent

JD or advanced degree

Tools

Microsoft Office

Job description

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will manage a team of examiners handling a variety of excess construction claims involving bodily injury, property damage and construction defect. This position will report to a Senior Director in the Casualty Claims group and be responsible for conveying the organization’s objectives and priorities to staff and measure progress toward stated goals.

Responsibilities

• Monitor and direct new loss assignments for excess construction claims
• Confirm coverage of claims by reviewing policies and documents submitted in support of claims
• Review and approve correspondence and reports including coverage position letters and Large Loss Reports
• Review and approve reserves and settlements in excess of the authority of the handling examiner
• Assess and evaluate individual examiner and team performance, provide feedback, and address training needs
• Make recommendations concerning reserve changes to senior management
• Participate in review and discussion of large loss activity in the construction book with interested stakeholders (Underwriting, Actuarial, Executive Management)
• Ensure that team adheres to Fair Claims Practices regulations and internal performance objectives
• Prepare and distribute reports by collecting and summarizing information
• Assist in preparation of budgets, evaluation of expenses, and assessment of resource needsFoster and encourage strong relationships with internal stakeholders (Underwriting, Actuarial)
• Assist in identifying industry and coverage trends
• Promote and enhance strong relationships with customers and channel partners
• Participate in special projects as requested
• Travel to other claim offices, mediations, trials, and conferences as required

Education

• Bachelor’s degree or equivalent work experience
• JD, advanced degree, or focused technical degree preferred

Certification

• Must have or be eligible to receive claims adjuster license
• Insurance certifications or affiliation with industry group preferred

Work Experience

• Minimum of 10 years of claims handling experience or equivalent combination of education and experience
• Experience in managing claims examiners at the Senior Claims Examiner and/or Executive Claims Examiner level

Skill Sets

• Excellent written and oral communication skills
• Strong analytical and problem solving skills
• Strong organization and time management skills
• Ability to deliver outstanding customer service
• Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
• Ability to work in a team environment
• Strong desire for continuous improvement
• Markel offers hybrid working schedules of 3 days in the office and 2 days remote.

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay Information

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors.The salary for the position is $118,960 - $163,570 with a 30% bonus potential.

Who We Are

Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s In It For You

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process, please send an e-mail to the [e-mail].