Senior Manager - Competitive Intelligence

International Executive Service Corps; Northern, New York (KY, NY); Hybrid; USD 200,000 - 250,000; Full time

Benefits offered by this job

Discretionary bonuses

Benefits package

Job summary

Sullivan & Cromwell LLP is seeking a Senior Manager of Competitive Intelligence to guide strategy, market research, analytics, and information services across the firm's global practice.

Reporting to the Director of Competitive Intelligence, you will lead cross‑functional teams, identify growth opportunities, and drive improvements in competitive insights and revenue growth. The base salary ranges from $200,000 to $250,000, with discretionary bonuses and comprehensive benefits.

Qualifications

• Undergraduate degree required; MLS or advanced degree preferred.
• 10–15 years of experience in competitive intelligence in a major law firm.
• Strong analytical and communication skills.

Responsibilities

• Develop deep understanding of firm's practices, clients, market, and competitive position.
• Provide actionable analysis to drive strategic decision-making and growth.
• Collaborate with firm leadership and cross-functional partners.
• Lead in-depth market research and intelligence programs.
• Evaluate CI systems and drive innovation in operations.
• Ensure information assets are managed according to security policies.

Skills

Competitive intelligence

Strategic planning

Market research

Data analysis

Leadership

Client interaction

Information security awareness

Education

Undergraduate degree required

MLS or advanced degree preferred

Tools

Competitive intelligence tools

Job description

SUMMARY

The Senior Manager of Competitive Intelligence will have responsibility for a range of strategy, market research, analytics, information services, and related functions. They will play a key role in driving the firm’s revenue, profitability, client, market, and business growth, and will work in close collaboration with the firm’s practice leaders, other partners, and other members of leadership.

This position will report to the Director of Competitive Intelligence.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

The Senior Manager of Competitive Intelligence will:

• Develop a deep understanding of the firm’s practices, clients, market, and competitive position; provide critical and actionable analysis and insights to drive strategic decision‑making and growth planning, including into industry dynamics/trends across the firm’s global markets, clients, and competitors, and various economic, commercial, and business areas.
• Leverage the firm’s data and information technology resources, introduce and deploy highly impactful tools and solutions, and collaborate cross‑functionally with other members of the firm’s business and partner leadership.
• Play a key role in identifying opportunities for potential new client development, and to further grow existing client relationships.
• Lead in‑depth market research and other qualitative and quantitative studies and programs, and provide proactive and impactful guidance and market intelligence for firm, practice, client, and partner‑specific business planning.
• Stay abreast of new trends, technologies, and solutions; evaluate competitive intelligence systems, tools, and methodologies, and drive continuous improvement and innovation in operations.
• Collaborate among a team of high‑performance professionals, and ensure that all resources and infrastructure are aligned with the firm’s goals and objectives; participate in fostering an environment that is team‑oriented and committed to the highest levels of client service and professional excellence.

In addition, responsibilities related to maintaining firm and client information are to be adhered to by all employees. This includes complying with the firm’s information security policies, protecting firm assets from unauthorized access, disclosure, modification, destruction or interference, and reporting security events or potential events or other security risks to management.

QUALIFICATIONS

• Strong business acumen, research, financial, and analytical skills; the ability to develop short- and long‑term strategic plans from broadly stated objectives.
• Superior presentation, writing, and verbal communication skills; the ability to interact credibly and diplomatically with all levels in an organization and in the outside community – tailoring communications effectively for different groups and stakeholders.
• Positive attitude, intrinsic curiosity, and grounded nature.
• Results‑orientation and pragmatic problem‑solving abilities; willingness to “roll up one’s sleeves” when necessary and lead by example.
• A strong background in competitive intelligence technology, tools, and the application of innovative solutions to drive revenue, profitability, market share, and business growth.
  Commitment to superior levels of client service, team‑orientation, and professional excellence.

EDUCATION and/or EXPERIENCE

• An undergraduate degree is required; MLS or other advanced degree preferred.
• A minimum of 10 to 15 years experience supporting strategic and operational competitive intelligence capabilities and functions in a major law firm environment.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPENSATION

The base salary range offered for this role will be between $200,000 and $250,000. When determining a candidate’s compensation offer, elements unique to each person are taken into consideration including but not limited to skill set, experience level, performance, professional certifications, degrees and location, as well as the needs of the Firm.

The total compensation package for this position may include overtime pay, discretionary bonuses and other benefits. For a more comprehensive list of employee benefits, please visit Professional Staff I Careers | Sullivan & Cromwell LLP.