Senior Manager, Community and Workforce Initiatives

NYC Department of Social Services; New York (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

The NYC Department of Social Services is seeking a Senior Manager for Community and Workforce Initiatives. This role involves coordinating among agencies, managing projects, and supporting mental health workforce initiatives. Ideal candidates will have strong organizational and analytical skills, a commitment to diversity, and experience in policy development.

Qualifications

• Experience in policy development, project management, or program implementation.
• Commitment to diversity, equity, inclusion, and social justice.

Responsibilities

• Managing projects, tracking responsibilities, and analyzing data.
• Supporting cross-agency collaborations and citywide initiatives.
• Researching policy issues and drafting briefs.

Skills

Organizational Skills

Analytical Skills

Communication Skills

Education

Baccalaureate Degree

High School Diploma

Tools

Microsoft Office

Job description

Senior Manager, Community and Workforce Initiatives

Be among the first 25 applicants

The Agency You’ll Join

The New York City Mayor’s Office oversees city services across the five boroughs, coordinates public agencies, and manages public property. Mayor Eric Adams has served as an NYPD officer, state senator, and Brooklyn borough president. The administration aims to serve New Yorkers efficiently, strengthen the economy, reduce inequality, improve safety, and enhance affordability, valuing leadership, transparency, fairness, and diversity.

The Team You’ll Work With

The Mayor’s Office of Community Mental Health (OCMH) develops citywide policies to address mental healthcare gaps, focusing on underserved communities with an emphasis on equity, racial justice, and cultural responsiveness. OCMH’s priorities include improving access to care, community resilience, workforce building, and crisis response systems.

The Problems You’ll Solve

The role involves coordinating among agencies and community leaders, providing technical assistance, managing projects, and supporting initiatives to strengthen the mental health workforce and access to care. You will report to the Director of Community and Workforce Initiatives and support projects on youth mental health, social determinants of health, apprenticeships, and cross-sector partnerships.

Responsibilities include:

• Managing projects, tracking responsibilities, drafting plans, managing timelines, and analyzing data.
• Supporting cross-agency collaborations and citywide initiatives.
• Drafting presentations, reports, and materials.
• Leading special projects and supporting ongoing initiatives.

Policy Analysis & Writing

• Researching policy issues, drafting briefs, white papers, and recommendations.

About You

• Experience in policy development, project management, or program implementation.
• Ability to build relationships with diverse groups.
• Strong organizational, analytical, and operational skills.
• Commitment to diversity, equity, inclusion, and social justice.
• Excellent communication skills and proficiency in Microsoft Office.

Minimum Qualifications

• Baccalaureate degree and two years of relevant community work, or
• High school diploma and six years of relevant experience, or
• Equivalent education/experience with at least one year of relevant experience.

Preferred Skills

• Bachelor’s degree and 4+ years of relevant experience or equivalent.

Additional information on loan forgiveness, residency requirements, and equal opportunity employment is provided.