Senior Manager, Commercial Ops — Driverless Trucking

Waabi; San Francisco, Dallas (CA, TX); Hybrid; USD 175,000 - 240,000; Full time

Benefits offered by this job

Competitive compensation and equity

Health and Wellness benefits

Unlimited Vacation

Flexible hours and Work from Home

Daily drinks, snacks and catered meals

Team building activities

Equity awards and annual bonus

Job summary

Waabi, founded by AI visionary Raquel Urtasun, is the leader in Physical AI. Waabi is growing quickly and seeks diverse, innovative candidates for a strategic Senior Manager role in Commercial Product.

You will own the design of Waabi’s driverless operating model, focusing on Driver-as-a-Service where customers own trucks and Waabi provides the autonomous Driver and support services. You will define the requirements for Mission Control, handle off-nominal operations, roadside recovery, and

Qualifications

• 8+ years of experience in commercial product management or related roles.
• Experience designing and scaling complex operational services in technology-enabled physical-world businesses such as transportation, logistics, or fleet services.
• Strong commercial judgment balancing customer needs, operational feasibility, cost, and scalability.
• Ability to work across Product, Engineering, Operations, and commercial teams, influencing decisions without direct authority.
• Excellent written and verbal communication skills.

Responsibilities

• Define the Life of a Load operating model end-to-end, including workflows, responsibilities and required services across Waabi, customers and partners.
• Define the Mission Control commercial requirements and roadmap and collaborate with product, operations and technical teams.
• Define off-nominal response protocols for loads deviating from plan across stakeholders.
• Define roadside services, recovery and first-responder coordination requirements.
• Define the Customer Service Experience and service commitments that are commercially compelling and operationally achievable.
• Turn early deployment solutions into scalable, repeatable capabilities across customers, corridors and fleet sizes.

Skills

Commercial product management

Business operations

Cross-functional collaboration

Strategic thinking

Job description

Waabi, founded by AI visionary Raquel Urtasun, is the leader in Physical AI. Waabi is growing quickly and seeks diverse, innovative candidates for a strategic Senior Manager role in Commercial Product.

You will own the design of Waabi’s driverless operating model, focusing on Driver-as-a-Service where customers own trucks and Waabi provides the autonomous Driver and support services. You will define the requirements for Mission Control, handle off-nominal operations, roadside recovery, and