Senior Manager, Commercial Operations

ADC Therapeutics America Inc; New Providence (NJ); Presencial; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

ADC Therapeutics America Inc is seeking an experienced Commercial Operations professional to lead field-facing programs and enable cross-functional collaboration across Commercial and Medical Affairs teams.

You will oversee field tools, vendor relationships, planning for national and local meetings, and reporting metrics to Sr. leadership, while managing budgets and travel up to 15% domestically.

Formación

• 5+ years of relevant experience in pharmaceutical or biotech Commercial Operations, Field Operations, Sales Operations, Field Sales, or related functions.
• Demonstrated experience supporting Commercial and/or Medical Affairs field teams, with a strong understanding of field processes, systems, and operational needs.
• Proven business acumen, including strong analytical skills and problem solving.
• Strongly preferred experience with CRM platforms (preferably Veeva), field reporting tools, Microsoft Excel, and other commercial or medical field applications.
• Experience managing field support programs, external vendors, operational processes, and budgets.
• Established business planning and budgeting acumen and judgment.
• Excellent diplomacy and facilitation skills; ability to influence without authority.
• Up to 15% domestic travel

Responsabilidades

• Facilitate planning and project management within ADCT operations, ensuring work is tracked, prioritized, and resourced with stakeholder alignment.
• Engage with Field Sales, Regional Marketing, and Field Medical teams to identify field challenges and opportunities.
• Serve as a trusted operational partner to Commercial and Medical Affairs, delivering high level internal customer service and timely issue resolution.
• Assist with projects and initiatives supporting the broader Commercial organization as needed.
• Oversee field tools and onboarding, CRM systems, and vendor coordination for successful implementation.

Conocimientos

Field Operations

Budgeting

Analytical thinking

Cross-functional collaboration

Vendor management

Herramientas

Veeva CRM

Microsoft Excel

Descripción del empleo

Description

Transforming Cancer Therapy Together

At ADC Therapeutics, we are passionate about revolutionizing cancer treatment. When you join our team, you become part of a mission-driven group of talented individuals dedicated to making a difference in patients' lives.

Why ADC Therapeutics

ADC Therapeutics (NYSE): is a commercial, global leader and pioneer in the field of antibody-drug conjugates (ADCs) with specialized capabilities from clinical through commercialization. Our CD-19-directed ADC for relapsed/refractory non-Hodgkin lymphoma, ZYNLONTA® (loncastuxamab tesirine lpyl) has received accelerated approval in the United States and conditional approval from the European Commission. ZYNLONTA is also being evaluated in combination with other agents and in earlier lines of DLBCL therapy as well as in indolent lymphomas including follicular lymphoma and marginal zone lymphoma with the potential to reach significantly more patients through expanded use.

We are a team of approximately 150 patient-focused, purpose-driven employees with a shared mission to transform the treatment paradigm for patients. If you're interested in making a difference in the lives of patients worldwide with a team of like-minded colleagues, operating in a flexible work environment, come join us on our journey! To learn more about ADC Therapeutics, our values, and our exceptional culture, please visit us at https://adctherapeutics.com/ and LinkedIn.

What You'll Do:

Project Management & Cross-functional Collaboration

• Facilitate an ADCT operations culture of planning and project management, using consistent tools and approaches to ensure that work is tracked, prioritized, and resourced effectively while managing stakeholder expectations.
• Identify field challenges, operational gaps, and development opportunities through ongoing engagement with Field Sales, Regional Marketing, and Field Medical teams
• Serve as a trusted operational partner to Commercial and Medical Affairs, delivering a high level of internal customer service through responsive support, proactive problem-solving, and timely resolution of field needs and inquiries.
• Assist with projects and initiatives supporting the broader Commercial organization beyond field teams, as needed.

Field Tools and Enablement

• Oversee the implementation, administration, new hire onboarding/training, and continuous improvement of field-facing systems and tools supporting Commercial and Medical Affairs teams, including CRM platform, RxVantage, Motus, roster management, and other tools, systems and processes.
• Partner with IT, business stakeholders, and external vendors to define system requirements, prioritize enhancements, coordinate testing, and support successful implementation while maintaining appropriate functional separation
• Partner with Leadership to develop key metrics and reports for field activities, identifying trends and analysis for Sr. leadership
• Oversee the field vehicle allowance program for Commercial and Medical Affairs field teams, including program administration, policy compliance, and vendor management.

Field Planning & Effectiveness

• Lead national and local meeting planning for field-based meetings and events
• Oversee the planning and execution of local and regional congresses and exhibits, including budget management, submission and approval processes, registration and logistics support, and ensuring field teams have the necessary tools and materials to support successful participation.
• Lead the exhibits approval process and chair the Exhibits Steering Committee
• Provide support to the Head of Commercial Operations and Senior Field Leadership, as needed, on key field initiatives, including incentive compensation planning and reporting, field force sizing and optimization, segmentation and targeting, and other operational priorities.

Requirements

Who You Are:

• 5+ years of relevant experience in pharmaceutical or biotech Commercial Operations, Field Operations, Sales Operations, Field Sales, or related functions
• Demonstrated experience supporting Commercial and/or Medical Affairs field teams, with a strong understanding of field processes, systems, and operational needs
• Proven business acumen, including strong analytical skills and problem solving.
• Strongly preferred experience with CRM platforms (preferably Veeva), field reporting tools, Microsoft Excel, and other commercial or medical field applications
• Experience managing field support programs, external vendors, operational processes, and budgets
• Established business planning and budgeting acumen and judgment.
• Excellent diplomacy and facilitation skills; ability to influence without authority.
• Up to 15% domestic travel

Disclosure: Geographies are subject to change at any time at the company's sole discretion.

Join Our Inclusive Team:

ADC Therapeutics is proud to be an affirmative Action/EEO Employer. EOE Minorities/Females/Protected Veterans/Disabled. We are committed to building diverse teams and fostering an inclusive, professional, and respectful work environment where employees are empowered for success.