Senior Manager, Commercial Operations

RLDatix North America; Chicago (IL); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Paid time off

Paid holidays

Paid time off

Paid holidays

Job summary

A healthcare solutions provider is looking for a Senior Manager of Commercial Operations in Chicago. This hybrid role involves strategic advisory to sales leadership, managing sales forecasting, and building reports using tools like Salesforce and Tableau. The ideal candidate will have substantial experience in sales operations and a strong analytical skillset. The company offers a comprehensive benefits package including health, dental, vision, and 401K plans.

Qualifications

• Significant previous experience in Commercial Operations or Sales Operations.
• Proven success in sales forecasting and pipeline management.
• In-depth knowledge of Salesforce and analytics tools.
• Excellent analytical and problem-solving skills with data-driven insights.
• Collaborative mindset to scale a high-performing sales organization.

Responsibilities

• Act as a strategic advisor to sales leaders.
• Own the sales forecasting process.
• Design and manage sales quotas and compensation plans.
• Build reports and dashboards using Salesforce and Tableau.
• Collaborate with Finance, Marketing, and Product teams.
• Establish best practices in commercial and sales operations for scalable growth.

Skills

Commercial Operations

Sales Forecasting

Pipeline Management

Sales Compensation Design

Salesforce

Analytical Skills

Collaborative Work

Stakeholder collaboration

Travel flexibility

Team leadership

Tools

Salesforce

Tableau

Excel

Job description

Overview

Senior Manager, Commercial Operations | North America | Hybrid

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

We’re searching for a Senior Manager, Commercial Operations who is local to one of our offices (Chicago, IL; Carmel, IN; Charleston, SC; Toronto, ON) to join our Commercial Operations team, so that we can drive operational excellence across our sales organization. The Senior Manager, Commercial Operations will serve as a strategic business partner to sales leadership by delivering insights, systems, and structure to enable performance and accelerate growth across our commercial function.

What You’ll Spend Your Time

• Act as a strategic advisor to sales leaders and the President of North America to drive revenue growth through data-driven insights
• Own the sales forecasting process in order to improve accuracy, transparency, and organizational alignment
• Design and manage sales quotas and compensation plans to align incentives with business goals
• Build reports, dashboards, and models using Salesforce, Tableau, Excel, and other tools to track KPIs and inform decisions
• Collaborate cross-functionally with Finance, Marketing, and Product to ensure seamless execution of commercial priorities
• Establish and implement best practices in commercial operations and sales operations to enable scalable growth

What Kind of Things We’re Most Interested in You Having

• Significant previous experience in Commercial Operations, Sales Operations, or Management Consulting
• Proven success in sales forecasting, pipeline management, and sales compensation design
• In-depth knowledge of Salesforce as well as how to build robust models and dashboards
• Excellent analytical and problem-solving skills, with the ability to distill complex data into actionable insights
• Sincere interest in helping scale a high-performing sales organization through process, insights, and systems
• A knack for working collaboratively with senior stakeholders in a fast-paced, high-growth environment
• Able to work from one of our offices (Chicago, IL; Carmel, IN; Charleston, SC; Toronto, ON) 3 days per week
• Able to travel within Canada and US as needed (passport required)

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to [e-mail].

Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.