Senior Manager - Client Services

Infosys Limited; Austin (TX); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Disability benefits

Health reimbursement accounts

Insurance

401(k) plan

Job summary

Infosys is seeking a Senior Engagement Manager for its Energy Vertical in Austin, TX. You will lead strategic client engagements, drive business growth, manage executive relationships, and oversee delivery governance within Energy accounts.

You will collaborate with delivery leaders and practice teams to expand Infosys footprint, drive transformational programs, and deliver measurable business outcomes, including revenue growth, pipeline development, and profitable delivery.

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution.
• 14+ years of experience with significant sales, client relationship management, account management, or consulting experience.
• Strong experience working with Energy industry clients including Utilities, Oil & Gas, Renewable Energy, Power Markets, or Energy Services.

Responsibilities

• Build and strengthen relationships with executive stakeholders across Energy clients, identify growth opportunities, and own the opportunity lifecycle from prospecting through closure.
• Drive revenue growth through consulting-led sales, account mining, cross-selling, upselling, and strategic pursuit initiatives.
• Partner with delivery leadership to ensure successful execution of commitments, customer satisfaction, and achievement of business outcomes.
• Develop and execute account growth plans, including stakeholder mapping, pipeline development, pricing strategy, and long-term business expansion.
• Serve as a trusted advisor to clients on business and technology transformation initiatives within the Energy sector.
• Build and maintain relationships with C-suite and senior business leaders across client organizations.
• Own revenue growth, bookings, pipeline generation, and profitability targets within assigned Energy accounts.
• Drive large transformation pursuits and manage deal cycles with TCVs ranging from multi-million-dollar opportunities to strategic enterprise programs.

Skills

Client relationship management

Business development

Delivery governance

Executive stakeholder management

Leadership

Education

Bachelor’s degree or foreign equivalent

MBA (preferred)

Job description

Infosys is seeking a Senior Engagement Manager for its Energy Vertical. The person will lead strategic client engagements, drive business growth, manage executive relationships, and oversee delivery governance within assigned Energy industry accounts. The Senior Engagement Manager will work closely with delivery leaders, practice teams, and business stakeholders to expand Infosys' footprint, drive transformational programs, and ensure successful business outcomes. Typically, the role manages a portfolio with significant revenue responsibility and growth targets.

Key Responsibilities:

• Client Relationship Management & Growth: Build and strengthen relationships with executive stakeholders across Energy clients, identify growth opportunities, and own the opportunity lifecycle from prospecting through closure.
• Business Development: Drive revenue growth through consulting-led sales, account mining, cross-selling, upselling, and strategic pursuit initiatives.
• Engagement & Delivery Governance: Partner with delivery leadership to ensure successful execution of commitments, customer satisfaction, and achievement of business outcomes.
• Account Strategy & Planning: Develop and execute account growth plans, including stakeholder mapping, pipeline development, pricing strategy, and long-term business expansion.
• Industry Advisory: Serve as a trusted advisor to clients on business and technology transformation initiatives within the Energy sector.
• Executive Stakeholder Management: Build and maintain relationships with C-suite and senior business leaders across client organizations.
• Own revenue growth, bookings, pipeline generation, and profitability targets within assigned Energy accounts.
• Drive large transformation pursuits and manage deal cycles with TCVs ranging from multi-million-dollar opportunities to strategic enterprise programs.

About Infosys Energy Vertical:

Infosys partners with leading Energy organizations globally, enabling their digital transformation and business modernization journeys. We work across the Energy value chain, including Oil & Gas, Utilities, Renewable Energy, Power Generation, Transmission & Distribution, Energy Services, and Emerging Clean Energy ecosystems. Leveraging cloud, AI, analytics, cybersecurity, digital engineering, and enterprise platforms, Infosys helps Energy companies improve operational efficiency, enhance customer experiences, achieve sustainability goals, and accelerate innovation.

Required Qualifications:

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• 14+ years of experience with significant sales, client relationship management, account management, or consulting experience.
• Strong experience working with Energy industry clients, including Utilities, Oil & Gas, Renewable Energy, Power Markets, or Energy Services.
• Proven business development and large account growth experience.
• Demonstrated track record of building relationships with C-level executives and key decision-makers.
• Experience leading complex pursuit cycles, proposal creation, contract negotiations, and executive presentations.
• Strong leadership, stakeholder management, communication, and presentation skills.
• Experience managing large-scale IT services, digital transformation, or consulting engagements.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications:

• MBA or equivalent advanced degree.
• Deep understanding of Energy industry trends, operating models, regulatory considerations, and market dynamics.
• Knowledge of Energy sector digital transformation solutions, including smart grids, asset management, operational technologies, sustainability platforms, renewable integration, and energy trading ecosystems.
• Global Delivery Model experience.
• Experience managing geographically distributed teams and large multi-year transformation programs.
• Strong track record of growing strategic client relationships and expanding account revenue.
• Experience working with Utilities, Oil & Gas majors, Renewable Energy firms, or Energy technology providers.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.