Senior Manager, Chief of Staff

Socket.dev; Dearborn (MI); Hybrid; USD 142,000 - 268,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Flexible family care days

Tuition assistance

Vehicle discount program

Paid time off and holidays

Employee resource groups

Job summary

Ford Motor Company seeks an APP&PR Chief of Staff to serve as a strategic partner to the Executive Director, coordinating staff, guiding initiatives and ensuring clarity across teams. You’ll translate complex data into actionable direction and drive governance forums and KPI processes.

The role combines high-level marketing, research and consumer insights with operational execution, requiring emotional intelligence and a track record of cross-functional leadership.

Qualifications

• Bachelor’s degree in a related field with superb written and verbal communications skills.
• 10 years of progressive experience in business with broad understanding of Marketing and Product Development in automotive.
• Experience managing teams.
• Strong organizational skills; conscientious, detail-oriented project manager.
• Communication: ability to distill complex data into concise business documents and impactful presentations.
• Agility: succeed in a fast-moving environment with shifting priorities.
• Emotional Intelligence: read room dynamics and build consensus.

Responsibilities

• Lead creation, submission and follow-up for APP&PR’s monthly BOR materials.
• Coordinate APP&PR’s initiatives, milestones and QBR support.
• Facilitate development of annual objectives and KPI-setting across leadership and cross-functional partners.
• Serve as trusted advisor to the APP&PR Executive Director and analyze critical business issues.
• Design and manage efficient governance forums; set agendas and ensure follow-up.
• Maintain alignment with CMO Business Office and Marketing team Chiefs of Staff; complete assignments on time.
• Streamline daily operations and improve information flows; manage SharePoint sites for transparency.
• Develop APP&PR staff functions and guide Learning & Development.
• Lead cross-team, innovative projects from APP&PR Staff.

Skills

10 years of experience in marketing &

Team management

Organizational skills

Communication

Agility

Emotional intelligence

Education

Bachelor’s degree

Master’s in Business Administration or marketing

Job description

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford.

In this position...

The APP&PR Chief of Staff (CoS) is a high-impact, strategic leadership role serving as a primary advisor and "right-hand" to the APP&PR Executive Director. As a key leader within APP&PR, this individual is responsible for managing the overall coordination of the staff and ensuring the team functions with clarity and efficiency. This role is not just an operator, but a strategic partner who can synthesize complex data and competing interests into actionable direction. The ideal candidate will combine high-level marketing, research and consumer insights strategic-thinking with operational, detail-oriented execution. The successful CoS will have emotional intelligence, persistence, persuasive influence, and a capacity for innovative thinking.

Responsibilities

What you'll do...

• Business Operations Review (BOR): Lead the creation, submission and follow up for APP&PR’s monthly BOR materials.
• 3-Year Maturity Model: Coordinate APP&PR’s initiatives, key milestones, target outcomes, and support for Quarterly Business Reviews (QBR’s).
• Objective Setting: Facilitate and track APP&PR’s development of annual objectives and KPI-setting process, cascading metrics across the leadership team and cross-functional partners where necessary
• Support to Executive Director: Serve as a trusted advisor to the APP&PR Executive Director, proactively identifying and analyzing critical business issues and trends to inform best practices and ensure the team is a strategic asset to the business units and internal Ford partners. Respond promptly to all Executive Director assignments.
• Organizational Governance: Continuously improve APP&PR’s effectiveness and maturity level. Design and manage efficient team governance forums, including periodic All People Meetings, Team Cascades, Staff and other meetings as required. Set agendas, plan logistics, facilitate decision-making, identify topics and speakers, and ensure follow-up.
• CMO Business Office Alignment: Maintain a collaborative working relationship with the CMO Business Office and Marketing team Chiefs of Staff. Complete all CMO assignments on time and with high quality.
• Workflow Optimization: Streamline the Executive Director’s daily operations and workflow, prioritizing projects and managing resources to ensure the leadership team remains focused on the highest-value initiatives. Improve team-wide information flows and processes; manage select SharePoint sites to centralize key information and increase transparency. Operationalize other technologies and process improvements as required.
• Team Development: Manage elements of the APP&PR staff functions, fostering a culture of high performance, agility, and continuous learning. Oversee the APP&PR Culture Committee, guiding team activities, onboarding, and Learning & Development.
• APP&PR Team Initiatives: Lead new, innovative projects identified by the APP&PR Staff requiring cross-team coordination and collaboration.

Qualifications

You'll have...

Minimum Qualifications

• Bachelor’s degree, with superb written and verbal communications skills.
• 10 years of progressive experience in business with a broad understanding of Marketing and Product Development functions in the automotive industry.
• Experience managing teams.
• Strong organizational skills; conscientious, detail-oriented project manager.
• Communication: Exceptional ability to distill complex data into concise business documents and impactful presentations.
• Agility: Proven success in a fast-moving environment; capacity to adapt to and manage multiple shifting priorities.
• Emotional Intelligence: Ability to read room dynamics, balance diverse personalities and reach consensus.

Even better, you may have...

Preferred Qualifications

• Master’s in Business Administration or marketing-related studies.
• Executive Presence: Experience working closely with senior leadership.
• Cross-Functional Leadership: Proven ability to facilitate rigorous, data-driven debate among cross-functional teams to reach optimal solutions that advance the organization’s collective strategic objectives.
• Strategic Problem Solving: Guided by long-term objectives; able to solve abstract problems and remove barriers to change.

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

This position is leadership level 5 and ranges from $141,700-$268,300.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid with a requirement to be onsite four or more days per week.