Senior Manager, Change Management

Walmart; Hoboken (NJ); On-site; USD 108,000 - 216,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock purchase plan

Paid time off

Job summary

Walmart is seeking a Senior Manager, Change Management, Training & Communications to lead comprehensive change strategies across the enterprise. You will collaborate with senior leadership and cross-functional teams to drive sustainable improvements through effective communication, stakeholder engagement, and process alignment.

You will oversee impact initiatives, develop strategic communications and knowledge artefacts, and drive continuous improvement by analysing performance and addressing

Qualifications

• Bachelor's degree in Business Administration, International Studies, Engineering, Information Technology, or related field.
• 4+ years' experience in communications, human resources, or related area OR 6 years' experience in same.

Responsibilities

• Collaborate with cross-functional teams to implement change plans, including communication, training, and awareness programs.
• Develop and deliver strategic communications and training materials to support change initiatives and stakeholder engagement.
• Lead the development and execution of change management strategies aligned with business objectives.
• Assess organizational impact and identify opportunities for process improvements to support sustainable change initiatives.
• Facilitate project teams to define behaviors and actions necessary for successful change adoption and business benefits.
• Monitor progress through KPIs and adjust plans to enhance effectiveness and outcomes.
• Mentor and guide associates to build capabilities and foster a collaborative work environment.

Skills

Change management

Stakeholder management

Communication strategy

Training development

Cross-functional leadership

Problem solving

Education

Bachelor's degree in Business Administration / IT / Engineering

Tools

Microsoft Office

Job description

Bentonville, AR: $90,000 - $180,000/yrHoboken, NJ: $108,000 - $216,000/yrRegular/ PermanentSalariedLoading map...Bentonville, AR: $90,000 - $180,000/yrHoboken, NJ: $108,000 - $216,000/yrRegular/ PermanentSalaried

Position Summary...

The Senior Manager, Change Management, Training & Communications, leads the development and execution of comprehensive change management strategies to support organizational initiatives. This role involves collaborating with senior leadership and cross-functional teams to drive sustainable business improvements through effective communication, stakeholder engagement, and process alignment. The position oversees impact initiatives, develops strategic communications and knowledge artefacts, and ensures continuous improvement by analyzing performance and addressing resistance. By fostering collaboration and leveraging best practices, the Senior Manager enables successful adoption of change, promotes operational excellence, and supports the achievement of business objectives across the enterprise.

About the team:

Our team collaborates closely with senior leadership, legal, compliance, operations, and product groups to uphold high standards in contractor earnings programs. We lead strategic initiatives that enhance compliance, transparency, and operational efficiency while improving the contractor experience. By integrating project management, data management, and continuous improvement, we support sustainable growth and trust. Focused on operational excellence and effective problem solving, the team drives seamless execution and innovation across procure-to-pay activities, fostering strong partnerships and delivering measurable business outcomes aligned with company objectives.

What you'll do...

• Collaborate with cross-functional teams to implement change plans, including communication, training, and awareness programs.
• Develop and deliver strategic communications and training materials to support change initiatives and stakeholder engagement.
• Lead the development and execution of change management strategies aligned with business objectives.
• Assess organizational impact and identify opportunities for process improvements to support sustainable change initiatives.
• Facilitate project teams to define behaviors and actions necessary for successful change adoption and business benefits.
• Monitor progress through key performance indicators and adjust plans to enhance effectiveness and outcomes.
• Mentor and guide associates to build capabilities and foster a collaborative work environment.

What you'll bring...

• Proven expertise in leading organizational change management initiatives and driving sustainable business benefits.
• Strong stakeholder management skills with the ability to engage and influence senior leadership and cross-functional teams.
• Experience developing and executing strategic communication plans aligned with business objectives.
• Ability to assess change impacts, identify barriers, and implement effective resolution strategies.
• Skilled in creating training materials, documentation, and facilitating education and awareness programs.
• Proficient in monitoring performance metrics and applying continuous improvement methodologies.
• Demonstrated leadership in mentoring and developing team members to achieve high performance.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Bachelor's degree in Business Administration, International Studies, Engineering, Information Technology, or related field and 4 years' experience in communications, human resources, or related area OR 6 years' experience in communications, human resources, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Leadership of cross-functional task forces or projects, Microsoft Office

Primary Location...

805 Se Moberly Ln., Bentonville, AR 72712, United States of America

Benefits you'll enjoy

Discount CardGet 10% offWalmart associates are eligible for a 10% discount card on most regular-priced items and fresh produce in-store and on select items at Walmart.com. Eligible after 90 days of employment. Live Better U100% coveredEarn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.Walmart AcademyGrow your skillsReady to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.Financial perksEnjoy 401(k) matching and stock purchase plans.Paid time offTake a break as needed for vacation, sick leave, holidays, parental leave, and moreComprehensive health benefitsMedical, dental, vision, and wellness programs for you and your familyWellbeing programsAccess mental health resources and assistance programs for life's challengesCareer growth opportunitiesTraining, leadership programs, and clear paths to advance. Learn more Life at WalmartImagine a workplace surrounded by innovation. At Walmart's new Home Office in Bentonville, Arkansas, we're redefining what it means to work at a global leader.Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech-enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture. With amenities like on-site childcare at our Little Squiggles Children's Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we're creating a space where work-life balance isn't just a goal-it's a reality. Beyond the campus, Bentonville offers a dynamic lifestyle with world-class dining, art at the Crystal Bridges Museum, and countless outdoor activities. Whether you're exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you'll experience the perfect blend of small-town charm and big-city amenities.