Senior Manager, Central Strategy & Operations

Fora Travel; New York (NY); On-site; USD 140,000 - 195,000; Full time

Benefits offered by this job

Health Insurance

Unlimited vacation

Dental & Vision Insurance

Wellhub Memberships

401k plan with company match

Commuter Benefits

Supplemental Life Insurance

Stock Options

Job summary

Fora, the modern travel agency in New York City, seeks a Senior Manager or Manager, Central Strategy & Operations to act as an internal consultant and operator across high-priority opportunities. You will own analyses, frame problems, and drive cross-functional projects that unlock new revenue streams and efficiencies.

High performers may lead a specific business unit within 18–36 months. Compensation varies with experience; role offers a strong AI fluency emphasis and access to equity options.

Qualifications

• 3–9 years in a growth-stage startup, top-tier management consulting firm, investment bank, or rotational program such as Amazon/Uber/DoorDash.
• Advanced Excel/Google Sheets; comfort building financial and operational models from scratch and translating data into actionable insights.
• Self-starter who thrives in ambiguity, biases toward action, and relentlessly seeks improvement.
• Exceptional written and verbal communication skills with the ability to distill complex analyses into executive-ready insights.
• Proven track record of leading cross-functional initiatives on aggressive timelines.
• Bachelor’s degree in Business, Engineering, Economics or related field
• Demonstrates strong fluency with AI tools and workflows, and uses them day-to-day to enhance productivity.

Responsibilities

• Structure ambiguous problems, build analytical models, and synthesize insights into clear recommendations.
• Run and support the company's planning, reporting, and KPI review cadences, keeping priorities and outcomes connected.
• Design experiments, analyze results, and translate learnings into concrete next steps.
• Drive cross-functional workstreams from concept through launch.
• Design and implement processes, dashboards and KPIs to improve efficiency and scalability of new initiatives.

Skills

Analytical rigor

Entrepreneurial mindset

Communication

Project management

Stakeholder management

Education

Bachelor’s degree in Business, Engineering, Economics

Job description

About Fora

Fora is the

our mission: to help the next generation of travel entrepreneurs turn their love for travel into a fulfilling career, whether full-time or part-time.

We're mission-driven and obsessed with our customers, and we believe humans and AI are both essential: the best work here comes from people and technology at their best, together. That's not just a philosophy about our product, it's how we build our team. Everyone at Fora gets hands-on with frontier AI tooling as part of the job. At Fora, you'll learn to be AI-fluent, with real experience applying AI to solve problems day to day, wherever you sit in the company.

About Fora

Fora is the modern travel agency, empowering the next generation of entrepreneurs to build thriving travel advisory businesses. We're modernizing the $100B+ travel industry with AI woven through every part of the advisor's workflow, plus global supplier relationships, personalized training, and a vibrant community, all in one place. That's what lets advisors build businesses that scale, while their taste and service create trips no algorithm alone could plan. At the heart of it all is our mission: to help the next generation of travel entrepreneurs turn their love for travel into a fulfilling career, whether full-time or part-time. We're mission-driven and obsessed with our customers, and we believe humans and AI are both essential: the best work here comes from people and technology at their best, together. That's not just a philosophy about our product, it's how we build our team. Everyone at Fora gets hands-on with frontier AI tooling as part of the job. At Fora, you'll learn to be AI-fluent, with real experience applying AI to solve problems day to day, wherever you sit in the company. Founded in 2021, Fora has grown to a team of 250+ full-time employees based in downtown New York City. In 2026, we closed a $60 million Series D led by Forerunner and Tactile Ventures, with continued backing from Thrive Capital, Insight Partners, and Heartcore Capital. We've been named a LinkedIn Top Startup (2024), one of Fast Company's Most Innovative Companies (2023 and 2025), and one of TIME's 100 Most Influential Companies (2026). Come build something that hasn't existed before.

About The Role

As a Senior Manager or Manager, Central Strategy & Operations, you will act as an internal consultant and operator, diving into the highest‑priority opportunities across the company. You will own analyses, frame problems, and drive cross‑functional projects that unlock new revenue streams and operational efficiencies. High performers will graduate to lead a specific business unit or function within 18–36months.

Key Responsibilities

• Strategic Problem‑Solving – Structure ambiguous problems, build analytical models, and synthesize insights into clear recommendations.
• Company Operating System – Run and support the company's planning, reporting, and KPI review cadences, keeping priorities, resource allocation, and business outcomes connected and on track.
• Experimentation & Analytics – Design experiments, analyze results, and iterate quickly. Translate learnings into concrete next steps.
• Project Management – Drive cross‑functional workstreams from concept through launch.
• Operational Excellence – Design and implement processes, dashboards and KPIs that improve efficiency and scalability of new initiatives.

Requirements

• Experience: 3–9years in a growth-stage startup, top‑tier management consulting firm, investment bank, or structured general‑management/rotational program (e.g., Amazon, Uber, DoorDash).
• Analytical Rigor: Advanced Excel/Google Sheets; comfort building financial and operational models from scratch and translating data into actionable business insights.
• Entrepreneurial Mindset: Self‑starter who thrives in ambiguity, biases toward action, and relentlessly seeks improvement.
• Communication: Exceptional written and verbal skills with the ability to distill complex analyses into executive‑ready insights.
• Project & Stakeholder Management: Proven track record of leading cross‑functional initiatives on aggressive timelines.
• Education: Bachelor’s degree in Business, Engineering, Economics or related field
• AI Fluency: Demonstrates strong fluency with AI tools and workflows, and uses them day‑to‑day to enhance productivity, automate work, accelerate analysis, and solve problems. Brings both strong judgment around AI use and a willingness to experiment.

Strongly Preferred

• Startup or high‑growth operating experience is very strongly preferred.
• MBA or other advanced degree.
• Direct business operations experience, including defining KPIs and driving performance management and reporting cadences.

Compensation

Compensation for this role varies based on experience, with an indicative range of $140K–$195K + equity. Final compensation and title will depend on the level at which the candidate is hired, as we’re considering multiple levels for this role.

Other benefits include:

• Unlimited vacation
• Health Insurance (including an option completely covered by Fora HQ)
• Dental & Vision Insurance
• Wellhub Memberships
• 401k plan with company match
• Commuter Benefits
• Supplemental Life Insurance
• Stock Options

This role is based in our beautiful New York City office (Tribeca/Fidi) with lots of natural light and great views.

Our Values

We’re forging our own path

Fora has always been about driving change within the industry. We’re not interested in maintaining the status quo.

We’re stronger together

Community is our cornerstone and collective power is our strength. We believe we can all go further when we operate together, using our combined leverage to unlock better opportunities and outcomes for our advisors, partners, and travelers.

We believe in technology

We believe technology is an answer to some of the most fundamental challenges the travel industry faces. We believe advancements in AI, bold investments in our platforms, and a world‑class data infrastructure will transform the work of our advisors and our partners, while creating better travel experiences for travelers.

We’re here to serve

We operate in service of our community and believe that when they’re empowered to focus on what they do best, we all win. It’s why we relentlessly advocate for our advisors and prioritize their best interest every step of the way.

We mean business

Fora is equal parts fun, meaningful work and serious travel business. We’re unlocking opportunities for thousands of travel entrepreneurs, delivering a stream of high‑quality guests at scale for our partners, and providing a superior travel experience for our travelers. It’s a better equation for the future of our industry.

WORK AUTHORIZATION

Authorization to work in the United States is required for full‑time roles based in our New York City office. Fora is unable to sponsor or assist with U.S. work authorization. Roles based outside of the United States are not subject to this requirement.

EQUAL OPPORTUNITY

Fora is committed to an equitable hiring process and an inclusive work environment. BIPOC and traditionally underrepresented candidates are strongly encouraged to apply. We will not discriminate and will take action to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression or any other characteristic protected by law.