Senior Manager Care Management East Orlando

Texas Health Huguley FWS; Orlando (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior Manager for Care Management to lead a dedicated team in enhancing patient care and operational efficiency. This role involves overseeing daily departmental operations, ensuring compliance with regulatory standards, and fostering collaborative relationships within the healthcare team. The ideal candidate will possess a strong background in care management leadership, with a focus on improving patient outcomes and customer experience. Join a community that values holistic care and supports your professional growth while making a meaningful impact in the lives of others.

Benefits

Benefits and Paid Days Off from Day One

Debt-free Education

Nursing Clinical Ladder Program

Whole Person Well-being and Mental Health Resources

Qualifications

• 2+ years of managerial experience in Care Management required.
• Bachelor's degree in Nursing or Social Work is mandatory.

Responsibilities

• Oversee daily operations of the Care Management department.
• Coordinate care and ensure compliance with regulatory standards.
• Support professional relationships with interdisciplinary teams.

Skills

Care Management Leadership

Coordination of Care

Customer Experience Improvement

Data Management

Regulatory Compliance

Education

Bachelor's Degree in Nursing (BSN)

Bachelor's Degree in Social Work (BSW)

Master's Degree in related field

Job description

Job Description - Senior Manager Care Management East Orlando (25011170)

Job Number:

25011170

All the benefits and perks you need for you and your family:

• Benefits and Paid Days Off from Day One
• Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense) *For eligible positions*
• Nursing Clinical Ladder Program *For eligible positions*
• Whole Person Well-being and Mental Health Resources

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule/Shift: Full-Time/Days

The role you'll contribute: The Care Management Senior Manager is under the general leadership of the Care Management Facility Director and has the responsibility of the departmental daily operations and supervision of team members.

The Care Management Senior Manager is responsible for, but not limited to: Coordination of Care, Centers for Medicare & Medicaid Services (CMS) Conditions of Participation, Social Services implementation of processes based upon data management, accountability for Length of Stay, Excess Days, Avoidable Days, Readmission Prevention, and Discharge Planning. In addition, the Care Management Senior Manager is responsible for department engagement, customer experience, compliance of regulatory standards, and employee evaluations. The Care Management Senior Manager supports professional and collaborative relationships with the Interdisciplinary Team to sustain process improvement and attain hospital metrics.

The value you’ll bring to the team:

• Supports the daily operations of the Care Management department (both Inpatient and Emergency Department settings)
• Implements Corporate Care Management strategies
• Collaborates with CM Director to provide and implement strategies to improve operations and outcomes
• Implements strategies with a focus on customer experience
• Ensures documentation compliance of the Care Management department (Discharge Planning Evaluation, IMM, MOON, Patient Choice, etc.)
• Identifies and utilizes resources to support information sharing amongst staff
• Actively participates in daily Multidisciplinary Rounds ensuring staff participation on their assigned units to discuss transition of the patient to the post- acute setting and barriers to the plan
• Assures staff documentation is completed per guidelines as evidenced by appropriate monitoring techniques, coaches staff as needed
• Assures patients are routinely assessed for post-hospital needs and documentation occurs within 1 calendar day of patient admission

The expertise and experiences you’ll need to succeed:

• Bachelor's Degree Registered Nurse: BSN - Required or Social Worker: BSW + Masters in related field - Required
• 2 years of Manager level (or above) experience in Care Management Leadership
• For RN - Registered Nurse - State Licensure and/or Compact State Licensure State specific license if a nurse - Required

Preferred qualifications:

• Master's Degree Registered Nurse: BSN + Masters in related field - Preferred
• LCSW- License Clinical Social Worker - Preferred
• For RN-BC Certification in Care Management - Preferred

Job:

Case Management

Organization:

AdventHealth Central Florida

Primary Location:

FL HOSP EAST ORLANDO 7727 LAKE UNDERHILL ROAD Orlando 32822

Operating Unit : AdventHealth East Orlando