Senior Manager Business Processes OTC

PUMA; Germany (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

PUMA is seeking a senior role focused on process design and ERP delivery for Wholesale, Retail and E-commerce. You will guide OTC processes, partner with IT for SAP S/4 Fashion implementation, and drive cross-functional stakeholder communication to ensure value delivery.

Key focus includes integration between POS and ERP with SAP CAR as a plus, enabling seamless fashion retail operations across global markets.

Qualifications

• Experience in fashion, retail, or consumer goods is a plus.
• Outstanding analytical and technical skills with ERP focus.
• Strong communication and stakeholder management abilities.

Responsibilities

• Consult business partners on process and solution design for OTC processes.
• Partner with tech teams to design, develop, and implement SAP S/4 Fashion features.
• Manage cross-functional relationships and stakeholder communications.
• Provide feedback and ensure timely delivery of business demands.
• Support rollout, training, testing, migration, cutover and hypercare.

Skills

ERP systems expertise

SAP S/4 knowledge

Cross-functional collaboration

Analytical thinking

Stakeholder management

Tools

SAP CAR

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.

YOUR MISSION

• Consult our business partners in process and solution design with focus on OTC processes for our Wholesale, Retail and E-com Business

• Partner with tech teams for solution design, development and implementation of new functionalities which will become part of our S/4 Fashion template

• Manage cross functional and cross department relationships and ensure communication with relevant stakeholders

• Seek and provide regular feedback to our business partners to continuously improve our working and delivery mode

• Be accountable for the evaluation, decision taking, and timely delivery of business demands as per agreement with business counterparts and project manager

• Responsible of supporting the continuous improvement and roll out throughout the project phases, including training, testing, migration, cutover and hypercare support.

YOUR TALENT

• Proficiency in business process solution design and delivery; previous experience within fashion, retail, or consumer goods industry is a plus

• Strong execution capabilities combined with an entrepreneurial and hands-on approach

• Very good knowledge of business processes and relevant technology in wholesale, retail, and e-Commerce, preferably footwear and apparel

• Outstanding analytical and technical skills with focus on ERP systems and OTC/Retail/E-com processes, preferably SAP S/4

• Strong interpersonal, presentation and facilitation skills to effectively operate in cross-functional and international environments

• Good understanding of integration between POS and ERP; prior experiences working with SAP CAR is a plus

• Excellent verbal and written language skills in English.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex,

gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at

PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal

opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000

employees worldwide.