Lead Application Management – Cross Functional Operations

PUMA; Germany (OH); On-site; USD 120,000 - 150,000; Full time

Job summary

PUMA seeks a Lead Application Management to oversee cross-functional operations for wholesale, retail, and eCommerce, with a focus on Warehouse Management Systems and customer connectivity.

You will own SAP batch job governance, drive process standardization, monitor KPIs, and coordinate with AMS partners, IT teams and external logistics providers to ensure stable, compliant system operations across global warehouses.

Qualifications

• Degree in Computer Science, Information Systems, or a comparable qualification.
• Several years of experience in cross-functional SAP modules (SD, MM, LE) ideally in S/4HANA.
• Very good knowledge of business processes and technology in wholesale, retail, and e‑Commerce.
• Outstanding analytical and technical skills with focus on ERP systems.
• Strong communication and negotiation skills.
• High level of ownership and accountability.
• Analytical thinking and structured working style.
• Team-oriented mindset with excellent stakeholder management abilities.
• Fluent English is mandatory; German or other regional languages are a strong asset.

Responsibilities

• Act as the central coordination point between business stakeholders, application teams, technical experts, and external service providers.
• Drive operational excellence through process standardization, KPI monitoring, automation opportunities, and continuous service improvements.
• Ensure compliance with IT governance, security requirements, and audit standards while supporting releases and peak periods.
• Own SAP batch job scheduling governance across ERP modules and manage dependencies and timing windows.
• Collaborate with Application Management, SAP Basis, Development and Business Teams for stable operations.
• Own SAP integrations with Warehouse Management Systems and monitor data quality and stability.
• Lead operational management of B2B EDI connections and onboarding of new customer connections.

Skills

SAP SD/MM/LE experience

S/4HANA knowledge

Wholesale/Retail/e-Commerce domain

ERP systems expertise

Communication and negotiation

Ownership and accountability

Analytical thinking

Structured working style

Stakeholder management

Fluent English

German language skills

Education

Degree in Computer Science or Information Systems

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.

YOUR MISSION

As a Lead Application Management you are responsible for managing, coordinating and developing Cross-Functional Operations as well Transactional process integrations to service PUMA’s wholesale, retail, and eCommerce channels with focus on Warehouse Management Systems and Customer Connectivity.

Cross-Functional Operations & Service Excellence

• Act as the central coordination point between business stakeholders, application teams, technical experts, and external service providers across all assigned operational domains
• Drive operational excellence through process standardization, KPI monitoring, automation opportunities, and continuous service improvements
• Ensure compliance with IT governance, security requirements, and audit standards while supporting releases, peak business periods, and operational readiness activities.

Enterprise Batch Job Management

• Own the governance and coordination of SAP batch job scheduling across ERP modules, ensuring aligned execution of cross-functional business processes
• Manage process dependencies, execution sequences, and critical timing windows while mitigating locking conflicts, performance bottlenecks, and risks caused by parallel processing
• Collaborate with Application Management, SAP Basis, Development, and Business Teams to ensure stable, compliant, and efficient system operations.

Warehouse & Logistics Connectivity

• Own the operational support and continuous improvement of SAP integrations with third-party Warehouse Management Systems (WMS), ensuring stable execution of inbound, outbound, inventory, and master data processes
• Monitor and optimize interface performance, data quality, and system stability
• Coordinate incidents, enhancements, testing activities, and onboarding of new warehouses in close collaboration with Process Managers, Integration Experts, AMS partners, Test Managers and external logistics providers.

B2B Customer Connectivity

• Lead the operational management of customer EDI connections, ensuring reliable B2B integration with PUMA’s wholesale customers and trading partners
• Coordinate onboarding of new customer connections and implementation of new message types and business scenarios for existing customers
• Drive issue resolution, process standardization, and continuous improvement across PUMA’s global EDI landscape
• Develop and Drive new technical concepts (e.g. API Integrations) for Customer Connectivity (EDI) and align with all stakeholders.

YOUR TALENT

• Degree in Computer Science, Information Systems, or a comparable qualification
• Several years of experience in cross-functional SAP modules (SD, MM, LE) ideally in S/4HANA
• Very good knowledge of business processes and relevant technology in wholesale, retail, and e-Commerce, preferably footwear and apparel
• Outstanding analytical and technical skills with focus on ERP systems
• Strong communication and negotiation skills
• High level of ownership and accountability
• Analytical thinking and structured working style
• Strong problem-solving and conflict management skills
• Team-oriented mindset with excellent stakeholder management abilities
• Fluent Englishis mandatory (Puma’s corporate language); German or other regional languages are a strong asset.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex,

gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at

PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal

opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000

employees worldwide.