Senior Manager, Business Operations & Strategy

Partners In Health; Boston (MA); Remote; USD 85,000 - 95,000; Full time

Job summary

A nonprofit organization dedicated to health justice is seeking a Senior Manager for Business Operations & Strategy. This role involves strategic planning, internal communications, and managing special projects. The ideal candidate will have strong leadership and interpersonal skills, with a commitment to the organization's core values.

Benefits

401(k) with employer match

Health Insurance

Paid Time Off

Holidays

Qualifications

• 5-8 years of relevant experience.
• Exceptional interpersonal skills and ability to build trusted relationships.

Responsibilities

• Enhance communication and collaboration tools among team members.
• Manage the annual strategic planning process and track progress.
• Coordinate travel and logistics for the ED.

Skills

Interpersonal Skills

Leadership

Problem Solving

Strategic Skills

Communication

Adaptability

Teamwork

Job description

Position Title:

Senior Manager, Business Operations & Strategy, PIH-US

Position Classification:

Regular; Exempt; Full-Time; 40+ Hours/Week (may include some evenings and weekends)

Reports To:

Executive Director, PIH-US

Location:

Remote within the U.S., with up to 15% domestic travel. Note: U.S. work authorization sponsorship is not provided.

About PIH-US:

Partners In Health United States (PIH-US) is the U.S. arm of Partners In Health, a nonprofit organization dedicated to health justice. We aim for health to be recognized as a human right in the U.S., working with community partners to build strong, equitable health systems across several focus communities.

Position Overview:

The Senior Manager will partner closely with the ED to refine and execute team priorities, provide strategic and administrative support, lead internal communications, and manage special projects. This role requires excellent judgment, diplomacy, discretion, and organizational skills, representing PIH-US to diverse internal and external stakeholders.

Responsibilities:

1. Internal communications and coordination (30%)
   • Enhance communication and collaboration tools among team members
   • Coordinate all-team and leadership meetings, including agenda, minutes, and follow-ups
   • Prepare communications and materials on behalf of the ED
   • Understand and communicate organizational strategies and priorities
   • Support preparation for meetings and events with research, briefing notes, and talking points
   • Maintain relationships across PIH with tact and diplomacy
2. Special projects management and partner stewardship (30%)
   • Plan and support retreats and strategic initiatives
   • Support the ED in maintaining relationships with funders and stakeholders, including developing pitches and materials
   • Manage cross-functional projects and stakeholder engagement
3. Strategic planning and alignment (25%)
   • Manage the annual strategic planning process and track progress
   • Improve accountability tools and communicate progress internally and externally
   • Engage external partners in strategy development
   • Coordinate with organizational-wide strategic planning efforts
4. Administrative management (15%)
   • Manage hiring processes for roles reporting to the ED
   • Coordinate travel and logistics for the ED
   • Handle expense reports and calendar management

Qualifications:

• 5-8 years of relevant experience
• Exceptional interpersonal skills and ability to build trusted relationships
• Strong leadership, problem-solving, and strategic skills
• Experience developing operational and strategic systems
• Excellent communication skills
• Discretion in managing confidential information
• Alignment with PIH-US core values: Commitment, Humility, Integrity, Pragmatic Solidarity/Accompaniment
• Core competencies include accountability, results-oriented, adaptability, and teamwork

Organizational Profile

Partners In Health (PIH) is a global health organization fighting social injustice by providing access to quality healthcare in vulnerable communities worldwide. PIH collaborates with academic institutions, supports local health systems, and operates in 11 countries. PIH is committed to equal opportunity employment and prohibits discrimination based on protected characteristics. It participates in E-Verify and provides reasonable accommodations during the hiring process.

Pay and Benefits

The starting salary range is $85,000-$95,000 annually, depending on experience and other factors. Benefits include a 401(k) with employer match, health insurance, paid time off, and holidays. Reasonable accommodations are available for applicants with disabilities. For accommodations, contact [e-mail].