Senior Manager, Behavioral Health Crisis Services

Montgomery County (MD); Rockville (MD); On-site; USD 101,000 - 164,000; Full time

Job summary

Montgomery County (MD) seeks an experienced Manager III for Behavioral Health and Crisis Services to drive the Diversion Center and Residential Crisis Services programs across two sites. You will lead crisis services operations, ensure licensing compliance, and coordinate with hospitals, law enforcement, and public safety partners to deliver timely, culturally responsive care.

The role requires strong leadership, grant and contract management, and the ability to develop policies and strategic

Qualifications

• Five years of progressively responsible professional experience in grant management and contract management in local government or public health settings.
• Graduation from an accredited college or university with a Bachelor’s Degree; equivalency may be substituted.
• Possession of a valid Driver’s license as required for job-related duties.

Responsibilities

• Oversee BHCSC and Residential Crisis Services operations ensuring licensed alternatives to ERs and proper crisis support.
• Maintain 24/7 readiness, safety, and compliance with federal, state, and county regulations.
• Develop policies and clinical protocols aligned with COMAR standards for crisis triage and stabilization.
• Coordinate procurement, contracting, and operational management of services.
• Foster partnerships with hospitals, law enforcement, and public safety agencies to ensure integrated crisis response.
• Lead budgeting input, quality improvement, reporting, and strategic planning for crisis services.
• Supervise multidisciplinary staff and ensure appropriate credentialing and staffing levels.

Skills

Grant management

Contract management

Crisis coordination

Policy development

Education

Bachelor's Degree

Master's Degree in Behavioral Health

Job description

Montgomery County (MD) seeks an experienced Manager III for Behavioral Health and Crisis Services to drive the Diversion Center and Residential Crisis Services programs across two sites. You will lead crisis services operations, ensure licensing compliance, and coordinate with hospitals, law enforcement, and public safety partners to deliver timely, culturally responsive care.

The role requires strong leadership, grant and contract management, and the ability to develop policies and strategic