Senior Manager, BD Excellence - Commercial

Becton Dickinson NA; Covington (GA); On-site; USD 120,000 - 160,000; Full time

Job summary

Becton, Dickinson and Company in Covington, GA seeks a Senior Manager, BD Excellence - Commercial to strengthen commercial rigor and drive growth across the end-to-end customer journey.

You will deploy BD Excellence mechanisms, coach leaders, and partner with cross-functional teams to deliver measurable business results.

Qualifications

• 5 years of demonstrated commercial experience in complex B2B sales or transformation.
• End-to-end understanding of the customer journey from demand generation to value realization.
• Experience improving commercial operating rigor, funnel management, or forecasting in a matrixed organization.
• Ability to use quantitative analysis and visualization tools to diagnose issues and drive action.
• Proven ability to influence senior leaders and cross-functional teams without direct authority.

Responsibilities

• Partner with senior leaders to shape and deploy the commercial excellence strategy and operating model.
• Establish operating reviews, visual management, KPI tracking, and action plans.
• Improve funnel management, forecast accuracy, and opportunity progression end-to-end.
• Use data and Power BI visualizations to identify gaps and drive decisions.
• Lead or support Kaizen and problem-solving to drive growth and execution.
• Coach leaders in BD Excellence methods and build capable practitioners.
• Collaborate across Commercial, Finance, Customer Service, Supply Chain, and Product teams.
• Track adoption, measure impact, and standardize best practices across regions.
• Serve as a credible change leader translating priorities into execution.

Skills

Commercial leadership

Forecasting

Data analytics

Power BI

Problem solving

Cross-functional leadership

Education

Bachelor's degree in Business, Engineering, Marketing, Finance, or Supply Chain

Tools

Power BI

Job description

Position Summary

The Senior Manager, BD Excellence - Commercial will partner with Urology & Critical Care commercial leadership to strengthen commercial rigor, accelerate growth, and improve execution across the end-to-end customer journey. This leader will deploy BD Excellence operating mechanisms, tools, and continuous improvement practices that make commercial performance more consistent, visible, predictable, and scalable. Working across Sales, Marketing, Sales Operations, Finance, Customer Service, Regional teams, and other cross-functional partners, the Senior Manager will improve funnel performance, forecasting, opportunity conversion, implementation effectiveness, and customer value realization. The role combines leadership partnership with hands-on problem solving, coaching, and capability building to deliver measurable and sustainable business results.

Key Responsibilities

• Partner with VP/GM, Sales, Marketing, Sales Operations, and Regional leaders to shape and deploy the UCC commercial excellence strategy, operating model, and priorities.
• Establish and sustain commercial and regional operating reviews, visual management, bowlers, key performance indicators, and action plans that improve accountability and execution.
• Improve funnel management, forecast accuracy, opportunity progression, conversion, and predictability from demand generation through contracting, implementation, and value realization.
• Use data, analytics, and Power BI-enabled visual management to identify performance gaps, focus leadership attention, and accelerate fact-based decisions.
• Lead or support high-impact Problem Solving Process and Kaizen work focused on growth, commercial execution, customer experience, and systemic barriers to performance.
• Coach commercial leaders and teams in BD Excellence methods, building certified practitioners and the capability to sustain improvements independently.
• Partner across Commercial, Finance, Customer Service, Supply Chain, Operations, and Product teams to remove cross-functional obstacles and improve end-to-end outcomes.
• Track adoption and business impact, adjust approaches based on results, and standardize effective practices across UCC regions and businesses.
• Serve as a credible thought partner and change leader who can translate leadership priorities into effective operating mechanisms and frontline execution.

Preferred Qualifications

• Bachelor's degree in Business, Engineering, Marketing, Finance, Supply Chain, or a related field
• Experience in MedTech, healthcare, software-enabled solutions, capital equipment

Requirements

• 5 years of demonstrated commercial experience with measurable success in complex B2B sales, commercial operations, sales leadership, or commercial transformation.
• End-to-end understanding of the customer journey, including opportunity development, stakeholder alignment, contracting, implementation, service, and value realization.
• Experience improving commercial operating rigor, funnel management, forecasting, sales effectiveness, or growth performance in a matrixed organization.
• Demonstrated ability to use quantitative analysis, performance metrics, and visualization tools to diagnose issues and drive action.
• Proven success influencing senior leaders and cross-functional teams without direct authority.
• Experience facilitating structured problem solving, Kaizen, change management, or continuous improvement work that produced measurable business results.
• Demonstrated success building commercial capabilities, operating mechanisms, or growth systems that delivered sustainable business performance improvements.
• Ability to work effectively in a global, matrixed environment and engage teams at the Gemba.
• Willingness to travel domestically and internationally as business needs require.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Primary Work LocationUSA GA - Covington BMDAdditional LocationsWork Shift

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.