Senior Manager, Assessment Customer Programs

Resource Innovations, Inc.; Santa Fe Springs (CA); Hybrid; USD 74.000 - 110.000; Vollzeit

Benefits dieser Stelle

Paid vacation

Paid sick time

Paid holidays

401(k) retirement plan with employer 5

Medical insurance

Dental and vision coverage

Parental leave

Employee assistance program

Commuter benefits

Zusammenfassung

Resource Innovations, Inc. seeks a Senior Manager, Assessment Customer Programs to oversee all aspects of assigned assessment programs and ensure they meet contract requirements, budgets, quality standards, and timelines.

Located in Santa Fe Springs, CA, this role leads client relationships and coordinates with engineering, analytics, business development, and finance teams to drive successful program operations.

Qualifikationen

• Bachelor's degree in Business Administration/Management or a technical field such as Energy Efficiency, Engineering, Construction Management, etc.

Aufgaben

• Lead Successful Program Delivery and oversee execution of assigned assessment programs.
• Provide oversight and leadership to direct reports and monitor progress against contract requirements, quality expectations, timelines, and RI financial goals.
• Approve invoices and coordinate with cross-functional teams to support program success; report performance to executives and clients.

Ausbildung

Bachelor's Degree in a relevant field

Jobbeschreibung

Job Description The Senior Manager, Assessment Customer Programs oversees all aspects of assigned assessment programs and is accountable for the success of related program operations. The incumbent will ensure assessment programs perform according to contract requirements, annual budgets, quality standards, and established timelines. The incumbent will manage client relationships related to program delivery and coordinate with internal teams to support effective execution. This position is located in Santa Fe Springs, CA. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, were constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, were leading the charge to power change.

Duties and Responsibilities

• Lead Successful Program Delivery
• Oversee successful execution of assigned assessment programs
• Provide oversight and leadership to direct reports
• Monitor assessment program progress against contract requirements, quality expectations, timelines, and RI financial goals
• Approve invoices before submission of expenses as necessary
• Coordinate with cross-functional teams as needed to support assessment program success
• Provide program performance reporting to executive staff and client
• Coordinate with engineering, analytics, business development, and finance teams to support assessment program operations, reporting, and client deliverables
• Meet assessment program budget, productivity, quality, and profitability targets
• Oversee Customer Relationships
• Serve as clients senior point of contact
• Attend client meetings
• Support assessment program staff with unique or difficult customer relationships or requests
• Monitor contracted vendor performance as needed
• Manage Direct Reports
• Develop and manage assessment program staffing plans
• Motivate and manage employees through effective performance management and feedback systems
• Provide regular staff development opportunities to enhance assessment program delivery
• Maximize employee engagement and retention
• Leadership
• Act as liaison between RI offices
• Represent the local office or program at various meetings, conferences and presentations
• Serve as an engaged member of the Senior Advisory Council

Requirements

• Location Must be located in the greater Santa Fe Springs, CA area.
• Education Bachelors Degree in relevant field such as Business Administration/Management, or Technical field of Energy Efficiency, Engineering, Construction Management, etc. Emphasis to be determined by program needs or commensurate experience
• Experience 5+ years managing assessment programs or multiple projects of increasing responsibility 3+ years in management and supervision of diverse project teams and personnel
• Licenses/Certifications Valid California drivers license and personal automobile insurance

Physical Job Description

Hybrid Work Expectations: Approximately 2 days per week in the office, with flexibility to be onsite more frequently as business needs arise, including client visits, meetings, program activities, or other in-person needs. Work is performed in an office environment with moderate noise level Hours are typically Monday through Friday, 8 a.m. to 5 p.m. with some evening and weekend hours as needed Periodic travel with some overnight stays.

Equipment Used/Required

• Standard office equipment including computer, phone, scanner/copier and fax machine
• Reliable personal transportation

Essential Physical Tasks

• While performing the duties of this job, employee is regularly required to talk and hear Primarily a sedentary role; however, some travel is required Physical ability to occasionally lift files and materials (up to 20 pounds), open filing cabinets and bend, stand, and reach above head as necessary Specific vision abilities required: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus, and visual acuity sufficient to read a computer screen and paper documents Position requires computer and keyboard use approximately 90% of the time.

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

Compensation & Benefits

Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is:$74,400.00-$110,000.00 In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. At Resource Innovations, we believe supporting our people is essential to delivering impact.

• paid vacation
• paid sick time
• paid holidays
• a 401(k) retirement plan with employer match
• medical
• dental and vision coverage
• parental leave
• an employee assistance program
• commuter benefits
• additional supplemental offerings.

Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Thank you for your interest in Resource Innovations. We are a women-led energy transformation company dedicated to accelerating the transition to a clean energy future. By partnering with utilities, governments, and communities, we design and deliver innovative programs and solutions that improve energy efficiency, reduce carbon emissions, and create meaningful impact. We invite you to explore opportunities to join a passionate and mission-driven team of problem-solvers, innovators, and change-makers working together to power a more sustainable world. Create your profile, stay connected with new opportunities, and learn more about how you can grow your career while helping drive the future of energy.