Senior Manager, Applied AI

Digital Realty; Los Angeles (CA); On-site; USD 160,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Employee stock purchase plan

Paid time off

Job summary

Digital Realty is seeking a Senior Manager to serve as a strategic partner between business functions and the Chief Data Office. You will drive data, analytics, AI, and automation initiatives across multiple enterprise units to create measurable value.

The role requires strong leadership, a track record with senior executives, and the ability to translate complex business needs into scalable data-enabled solutions. Extensive collaboration across Finance, Legal, Ops, and more is expected.

Qualifications

• 10+ years of experience in business engagement and enterprise transformation.
• Proven success partnering with senior executives in complex enterprise environments.
• Ability to translate business needs into practical technology solutions.
• Experience building business cases and securing executive sponsorship.
• Strong communication and stakeholder management skills.
• Knowledge of data platforms, governance, analytics, AI, and MDM.

Responsibilities

• Serve as liaison between business units and Chief Data Office.
• Build relationships with senior leaders to understand priorities and challenges.
• Lead discovery workshops to identify opportunities in data, AI, analytics, automation.
• Develop conceptual designs, workflows, and business-focused recommendations.
• Create business cases with benefits, investments, resources, and metrics.
• Collaborate with sponsors to evaluate, prioritize, and fund initiatives.
• Define execution plans with milestones and delivery commitments.
• Monitor risks, dependencies, and project health.
• Lead executive communications and cross-functional alignment.
• Validate outcomes and adoption after deployment.

Skills

Executive liaison

Data strategy

Analytics

AI

Automation

MDM

Solution consulting

Data governance

Communication

Stakeholder mgmt

Business case

Education

Bachelor's degree

Tools

PlatformDIGITAL

PDx

Job description

Senior Manager, Business Engagement & Solutions Delivery

The Senior Manager, Business Engagement & Solutions Delivery serves as a strategic partner between Digital Realty's business functions and the Chief Data Office (CDO). In this role, you will work closely with senior leaders across Finance, Legal, Operations, Construction, HR, Contracts, Inventory, and other enterprise functions to identify opportunities where Data, Analytics, AI, Automation, and Master Data capabilities can solve complex business challenges and create measurable business value.

Location

Dallas, TX | Austin, TX | Ashburn, VA | Chicago, IL | New York, NY | Atlanta, GA | Phoenix, AZ | Seattle, WA | Los Angeles, CA | Santa Clara, CA

What You'll Do

• Serve as the primary liaison and trusted advisor between assigned business units and the Chief Data Office.
• Build strong relationships with senior leaders to understand business priorities, strategic objectives, and operational challenges.
• Lead discovery workshops and stakeholder discussions to identify opportunities for Data, AI, Analytics, Automation, and Master Data Management solutions.
• Develop conceptual solution designs, future-state workflows, wireframes, and business-focused recommendations.
• Create and present compelling business cases outlining expected benefits, investment requirements, resource needs, and success metrics.
• Partner with business sponsors to evaluate, prioritize, and fund initiatives based on strategic value and feasibility.
• Collaborate with CDO teams to identify data requirements, governance considerations, integration dependencies, and solution architectures.
• Ensure proposed solutions align with enterprise data strategy, governance standards, and scalable design principles.
• Partner with Project Delivery Managers to define execution plans, milestones, timelines, and delivery commitments.
• Maintain visibility into program risks, dependencies, stakeholder expectations, and overall initiative health.
• Lead executive communications, facilitate decision-making, and drive cross-functional alignment.
• Validate business outcomes and adoption objectives are achieved following solution deployment.

What You'll Need

• Bachelor's degree in Business, Information Systems, Computer Science, Engineering, Data Analytics, or a related field.
• 10+ years of experience in business engagement, solution consulting, enterprise transformation, data strategy, analytics, AI, or related disciplines.
• Proven success partnering with senior executives and influencing strategic decisions within complex enterprise environments.
• Strong solution engineering and consulting mindset with experience translating business challenges into practical technology solutions.
• Experience developing conceptual designs, wireframes, prototypes, process improvements, or solution recommendations.
• Working knowledge of enterprise data platforms, data governance, analytics, AI, Master Data Management (MDM), and systems integration.
• Experience building business cases, securing executive sponsorship, and prioritizing investment initiatives.
• Exceptional communication, executive presentation, facilitation, negotiation, and stakeholder management skills.
• Ability to navigate ambiguity, challenge assumptions, influence without authority, and drive measurable outcomes.
• Strong analytical, strategic thinking, and problem-solving capabilities.

A Bit About Us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

A Bit About Our Team

Technology & Innovation

Our Technology & Innovation team strives to innovate alongside our customers and empower their businesses to thrive. We work closely with our customers to develop insights-based, data-driven technical solutions and differentiated value propositions on PlatformDIGITAL across the world. Operating in almost 50 cities globally means we understand how rapidly the world is evolving, so we've built a best-in-class development model to qualify, package, and enable cloud-to-core-to-edge hybrid IT solutions. Our deep technical heritage, combined with our global footprint, means the Technology & Innovation team can create and deploy services and solutions that are at the heart of the digital economy.

What We Can Offer You

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Health and Safety

Safety isn't just a priority here at Digital Realty; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals, they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

Compensation Range: $160,000 - $180,000 annually.

This compensation range represents the Company's good faith belief as to what it will pay as a base salary for this position at the time of posting. Individual pay is determined by job-related skills, experience, qualifications, and relevant education and/or training. Total compensation may also include an annual bonus and other incentive opportunities.

Benefits

Benefits: Medical, dental, vision, life and AD&D insurance, 401(k) match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, company holidays, and additional employee programs.