Senior Manager, Applied AI
Digital Realty
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Benefits offered by this job
Job summary
Digital Realty seeks a Senior Manager, Business Engagement & Solutions Delivery to partner with the Chief Data Office and senior leaders, translating business challenges into Data, Analytics, AI, and Automation solutions. You will lead discovery, design future-state workflows, and build compelling business cases to drive measurable value.
You will work across Finance, Legal, Operations, Construction, HR, Contracts, Inventory, and other functions, ensuring alignment with data governance and
Qualifications
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, Data Analytics, or related field.
- 10+ years of experience in business engagement, solution consulting, enterprise transformation, data strategy, analytics, AI, or related disciplines.
- Proven success partnering with senior executives and influencing strategic decisions within complex enterprise environments.
- Strong solution engineering and consulting mindset with experience translating business challenges into practical technology solutions.
- Experience developing conceptual designs, wireframes, prototypes, process improvements, or solution recommendations.
- Working knowledge of enterprise data platforms, data governance, analytics, AI, Master Data Management (MDM), and systems integration.
- Experience building business cases, securing executive sponsorship, and prioritizing investment initiatives.
- Exceptional communication, executive presentation, facilitation, negotiation, and stakeholder management skills.
- Ability to navigate ambiguity, challenge assumptions, influence without authority, and drive measurable outcomes.
- Strong analytical, strategic thinking, and problem-solving capabilities.
Responsibilities
- Serve as the primary liaison and trusted advisor between assigned business units and the Chief Data Office.
- Build strong relationships with senior leaders to understand business priorities, strategic objectives, and operational challenges.
- Lead discovery workshops and stakeholder discussions to identify opportunities for Data, AI, Analytics, Automation, and Master Data Management solutions.
- Develop conceptual solution designs, future-state workflows, wireframes, and business-focused recommendations.
- Create and present compelling business cases outlining expected benefits, investment requirements, resource needs, and success metrics.
- Partner with business sponsors to evaluate, prioritize, and fund initiatives based on strategic value and feasibility.
- Collaborate with CDO teams to identify data requirements, governance considerations, integration dependencies, and solution architectures.
- Ensure proposed solutions align with enterprise data strategy, governance standards, and scalable design principles.
- Partner with Project Delivery Managers to define execution plans, milestones, timelines, and delivery commitments.
- Maintain visibility into program risks, dependencies, stakeholder expectations, and overall initiative health.
- Lead executive communications, facilitate decision-making, and drive cross-functional alignment.
- Validate business outcomes and adoption objectives are achieved following solution deployment.
Skills
Education
Tools
Job description
The Senior Manager, Business Engagement & Solutions Delivery serves as a strategic partner between Digital Realty's business functions and the Chief Data Office (CDO). In this role, you will work closely with senior leaders across Finance, Legal, Operations, Construction, HR, Contracts, Inventory, and other enterprise functions to identify opportunities where Data, Analytics, AI, Automation, and Master Data capabilities can solve complex business challenges and create measurable business value.
Dallas, TX | Austin, TX | Ashburn, VA | Chicago, IL | New York, NY | Atlanta, GA | Phoenix, AZ | Seattle, WA | Los Angeles, CA | Santa Clara, CA
- Serve as the primary liaison and trusted advisor between assigned business units and the Chief Data Office.
- Build strong relationships with senior leaders to understand business priorities, strategic objectives, and operational challenges.
- Lead discovery workshops and stakeholder discussions to identify opportunities for Data, AI, Analytics, Automation, and Master Data Management solutions.
- Develop conceptual solution designs, future-state workflows, wireframes, and business-focused recommendations.
- Create and present compelling business cases outlining expected benefits, investment requirements, resource needs, and success metrics.
- Partner with business sponsors to evaluate, prioritize, and fund initiatives based on strategic value and feasibility.
- Collaborate with CDO teams to identify data requirements, governance considerations, integration dependencies, and solution architectures.
- Ensure proposed solutions align with enterprise data strategy, governance standards, and scalable design principles.
- Partner with Project Delivery Managers to define execution plans, milestones, timelines, and delivery commitments.
- Maintain visibility into program risks, dependencies, stakeholder expectations, and overall initiative health.
- Lead executive communications, facilitate decision-making, and drive cross-functional alignment.
- Validate business outcomes and adoption objectives are achieved following solution deployment.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, Data Analytics, or a related field.
- 10+ years of experience in business engagement, solution consulting, enterprise transformation, data strategy, analytics, AI, or related disciplines.
- Proven success partnering with senior executives and influencing strategic decisions within complex enterprise environments.
- Strong solution engineering and consulting mindset with experience translating business challenges into practical technology solutions.
- Experience developing conceptual designs, wireframes, prototypes, process improvements, or solution recommendations.
- Working knowledge of enterprise data platforms, data governance, analytics, AI, Master Data Management (MDM), and systems integration.
- Experience building business cases, securing executive sponsorship, and prioritizing investment initiatives.
- Exceptional communication, executive presentation, facilitation, negotiation, and stakeholder management skills.
- Ability to navigate ambiguity, challenge assumptions, influence without authority, and drive measurable outcomes.
- Strong analytical, strategic thinking, and problem-solving capabilities.
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
Technology & Innovation
Our Technology & Innovation team strives to innovate alongside our customers and empower their businesses to thrive. We work closely with our customers to develop insights-based, data-driven technical solutions and differentiated value propositions on PlatformDIGITAL across the world. Operating in almost 50 cities globally means we understand how rapidly the world is evolving, so we've built a best-in-class development model to qualify, package, and enable cloud-to-core-to-edge hybrid IT solutions. Our deep technical heritage, combined with our global footprint, means the Technology & Innovation team can create and deploy services and solutions that are at the heart of the digital economy.
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Safety isn't just a priority here at Digital Realty; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals, they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
This compensation range represents the Company's good faith belief as to what it will pay as a base salary for this position at the time of posting. Individual pay is determined by job-related skills, experience, qualifications, and relevant education and/or training. Total compensation may also include an annual bonus and other incentive opportunities.
Benefits: Medical, dental, vision, life and AD&D insurance, 401(k) match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, company holidays, and additional employee programs.
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