Senior Manager, AI Engineering

tsys; Alpharetta (GA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Global Payments is seeking a Manager, AI Engineering to lead our AI Engineering & Innovation Team and drive GenAI/ML solutions across the enterprise. You will partner with engineering, product, and business leaders to deliver scalable, secure, and compliant AI capabilities that create measurable value.

You will guide adoption, maturity, and governance of AI across teams, champion responsible AI, and help position Global Payments at the forefront of intelligent payment experiences.

Qualifications

• Proven leadership of software engineering teams delivering enterprise AI/ML solutions.
• Experience building production-grade AI products and scalable platforms.
• Ability to translate business strategy into technical execution with measurable results.
• Strong communication and storytelling skills to influence across stakeholders.

Responsibilities

• Drive enterprise AI transformation by delivering GenAI/ML solutions with measurable business value.
• Lead engineering teams delivering production-ready AI products and capabilities.
• Shape AI strategy and investment priorities across the organization.

Skills

AI leadership

ML engineering

GenAI

Production software

Stakeholder comms

Education

Bachelor's or Master's degree in Computer Science/AI

Tools

AWS

GCP

Snowflake

Apache Spark

Apache Kafka

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Ready to take your career global?

Make your mark at one of the biggest names in payments. We're looking for a Manager, AI Engineering to join our ever evolving AI Engineering & Innovation Team and help shape the future of global commerce. In this pivotal leadership role, you'll drive the adoption and delivery of Generative Artificial Intelligence (GenAI) and Machine Learning (ML) solutions that transform how Global Payments serves clients, empowers teams, and accelerates business growth. Partnering with engineering, product, and business leaders, you'll turn emerging technologies into scalable, enterprise-ready capabilities that create measurable value across the organization. Your leadership will influence our AI strategy, strengthen innovation at scale, and help position Global Payments at the forefront of the next generation of intelligent payment experiences.

What you'll own

• Drive enterprise AI transformation by identifying and delivering Generative Artificial Intelligence (GenAI) and Machine Learning (ML) solutions that create measurable business value, improve decision-making, and unlock new growth opportunities.
• Lead high-performing engineering teams that deliver innovative, production-ready AI products and capabilities, accelerating adoption, enhancing user experiences, and advancing strategic business objectives.
• Shape the future direction of AI across Global Payments by influencing investment priorities, evaluating emerging technologies, and turning complex business challenges into scalable solutions that drive competitive advantage.
• Champion responsible and effective AI adoption by ensuring solutions are secure, ethical, compliant, and aligned with business goals while building trust and confidence across stakeholders.
• Accelerate organizational AI maturity by fostering collaboration, growing internal AI communities, and expanding awareness of AI capabilities that empower teams to innovate and deliver greater impact.

What you'll bring

• Proven success leading software engineering teams and delivering enterprise-scale Artificial Intelligence (AI), Machine Learning (ML), or Generative Artificial Intelligence (GenAI) solutions that drive business outcomes.
• Strong hands-on engineering background with experience building, deploying, and scaling production-ready software applications and AI-powered products.
• Demonstrated ability to translate business strategy into technical execution, aligning innovation initiatives with organizational goals and measurable results.
• Exceptional communication, stakeholder management, and storytelling skills with the ability to influence decisions across technical and non-technical audiences.
• Bachelor's or Master's degree in Computer Science, Artificial Intelligence, or a related field, combined with a passion for developing talent and building high-performing teams.

It's a bonus if you have

• Experience with Natural Language Processing (NLP), conversational AI agents, or large language model application development frameworks.
• Knowledge of cloud and data platforms, including Amazon Web Services (AWS), Google Cloud Platform (GCP), Snowflake, Apache Spark, or Apache Kafka.
• Experience implementing AI/ML operational practices, including continuous integration/continuous deployment (CI/CD), automation, data governance, or real-time data processing solutions.

About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Does this sound like you? Then you sound like a Globalpayer.

Our perks - what we'll bring for you

We know it's bigger than just your career. It's your life, and your world. That's why we offer ......

• A competitive salary and