Senior Manager, AI-Driven Reliability Engineering

Salesforce, Inc.; San Francisco (CA); Hybrid; USD 173,000 - 260,000; Full time

Benefits offered by this job

Time off programs

Medical, dental, vision

Mental health support

Paid parental leave

Life and disability insurance

401(k)

Employee stock purchasing program

Job summary

Salesforce, Inc. is seeking a Senior Manager of Software Engineering in San Francisco to lead the Reliability Engineering team responsible for a multi-cloud compute platform.

You will guide Kubernetes, service mesh, Ingress Gateway, and Identity services to remain secure and highly available across 1,000+ clusters on AWS, Alibaba Cloud, and Google Cloud. You will mentor engineers, define the technical vision for Service Mesh and Identity, and collaborate with architects, product owners, and

Qualifications

• 10+ years of software engineering experience, including 3+ years managing engineering teams.
• Hands-on depth in Kubernetes, service mesh, networking (DNS, TLS, HTTP proxies), and a major public cloud.
• Experience using AI development tools and judging AI-generated output; familiarity with prompting and multi-agent workflows.
• Related technical degree required.

Responsibilities

• Lead, coach, and grow a team of platform engineers with ownership and accountability.
• Set the technical vision and roadmap for Service Mesh and Identity, ensuring reliability at fleet scale.
• Partner with architects, product owners, and engineering leaders to deliver features and preempt issues.
• Develop engineers' ability to work in an AI-augmented environment while guarding architectural integrity.

Skills

Kubernetes

Service mesh

Networking

Public cloud

AI tools

Go or Python

Observability

Prometheus/Grafana

Education

Related technical degree

Tools

Terraform

Argo

Prometheus

Grafana

Splunk

Elasticsearch

Job description

Salesforce, Inc. is seeking a Senior Manager of Software Engineering in San Francisco to lead the Reliability Engineering team responsible for a multi-cloud compute platform.

You will guide Kubernetes, service mesh, Ingress Gateway, and Identity services to remain secure and highly available across 1,000+ clusters on AWS, Alibaba Cloud, and Google Cloud. You will mentor engineers, define the technical vision for Service Mesh and Identity, and collaborate with architects, product owners, and