Senior Manager, AI‑Driven eCommerce Search

Walmart; Bentonville (AR); On-site; USD 90,000 - 180,000; Full time

Job summary

Walmart in Bentonville, AR is seeking a Senior Manager of Search to lead the search platform and discovery experiences for its eCommerce business, collaborating with Digital Merchandising, Product, and Advertising Platform teams to optimize search and personalize results.

You will drive strategy, oversee platform evolution, and partner across functions to deliver seamless experiences that boost engagement, conversion, and add-to-cart metrics using data-driven insights.

Qualifications

• At least 5 years experience operating and managing an eCommerce site operation, focused on transactability, discoverability, and optimizing the buy funnel
• At least 2 years experience supporting and managing an internal site Search & discovery engine and platforms, driving and influencing business and product strategy with Product & Engineering partners
• Proven analytical capability and mindset, quarterbacking AB Test-and-learn, displaying comfort with large data sets, building performance analyses, and deriving actionable insights with metrics such as add-to-cart, conversion, and engagement rate
• Comfortable working in highly matrixed environments, weighing and balancing stakeholders, and making high-stake prioritization decisions

Responsibilities

• Support and manage on-site search platform including researching trends, troubleshooting bugs and fixing sub-optimal search PLP experience issues
• Manage and drive usability and evolution of in-house platform and manual intervention platform tools, including boosting, redirects, and other actions; liaise between Product & Engineering as well as Digital Merchandising to drive effective build-out of search algorithm optimization to reduce manual interventions over time
• Support and manage Search system and business metrics; work with analytics to build and maintain performance dashboards as well as support hypothesis-building of opportunities to boost performance such as add-to-cart and conversion rate
• Support and implement personalization signals and experiences within the search experience. Drive usage and engagement of personalized search results, and complementary product suggestions and carousel/modules
• Test & learn while building Gen-AI & Agentic-AI powered experiences into the search experience, leveraging semantic & conversational prompts to boost search & discovery of Sam’s Club’s best products

Job description

Walmart in Bentonville, AR is seeking a Senior Manager of Search to lead the search platform and discovery experiences for its eCommerce business, collaborating with Digital Merchandising, Product, and Advertising Platform teams to optimize search and personalize results.

You will drive strategy, oversee platform evolution, and partner across functions to deliver seamless experiences that boost engagement, conversion, and add-to-cart metrics using data-driven insights.