Senior Manager, Accessibility Planning and Delivery

LA28 (Web); Los Angeles (CA); On-site; USD 105,000 - 140,000; Full time

Job summary

LA28 seeks a Senior Manager, Accessibility Planning and Delivery to shape accessibility across venues, services, and systems for the LA28 Olympic and Paralympic Games. You will lead the Planning and Delivery team, turning standards into practical plans for venues, overlay, and operations, collaborating with leaders and city partners.

You will drive risk-aware decisions, mentor managers, and ensure universal design principles guide all venues and services for a globally significant event in Los

Qualifications

• Bachelor's degree or 7+ years of equivalent experience in accessibility planning.
• 7+ years experience in accessibility planning, infrastructure delivery, venue operations, or large-scale event delivery.
• Working knowledge of ADA, CBC, universal design, and mandated accessibility services.
• Experience reviewing technical drawings and venue plans to identify accessibility gaps and develop compliant solutions.
• Experience leading teams and complex cross-functional projects with strong communication and risk management skills.

Responsibilities

• Embed accessibility in venue design, overlay, and operational planning across competition and non-competition venues.
• Integrate accessibility into Games-time services and digital systems (ticketing, accreditation, spectator/athlete services).
• Ensure compliance with accessibility laws and IPC guides, coordinating risk mitigation with venue partners.
• Serve as senior escalation point for accessibility issues and deliver readiness reports to Games leadership.
• Lead and mentor Managers and Associates to cultivate a collaborative accessibility team.

Skills

Accessibility planning

Leadership & mentoring

ADA knowledge

CBC knowledge

Universal design

IPC Accessibility Guide familiarity

Cross-functional collaboration

Risk management

Decision making with partial info

Education

Bachelor's degree in architecture, engineering, urban planning, event management, or related field

Certified Access Specialist (CASp) or equivalent accessibility credentials

Tools

Microsoft Excel

PowerPoint

Reporting tools

Job description

Senior Manager, Accessibility Planning and Delivery

LA28 does not provide relocation assistance for any positions. If you are based outside the Los Angeles area, we still welcome your application — we value talent from all geographic backgrounds and want to hear from you if you are able to work on-site in LA.

Role Purpose

You will build how accessibility works across the LA28 Olympic and Paralympic Games, shaping venues, services, and systems before they exist. Leading the Planning and Delivery team, you will turn accessibility standards into practical plans for venue infrastructure, temporary overlay, and Games-time operations. You will collaborate closely with the Head of Accessibility, Delivery Functional Areas, and city and venue partners. This role suits a pragmatic builder who brings teammates together across functions, navigates complexity, and makes sound decisions with incomplete information.

Key Responsibilities

• Embed accessibility in venue design, overlay, and operational planning across competition and non-competition venues with Delivery Functional Areas.
• Integrate accessibility into Games-time services and digital systems, including ticketing, accreditation, and spectator and athlete services.
• Ensure compliance with accessibility laws and International Paralympic Committee (IPC) guides, coordinating risk mitigation with venue partners.
• Serve as the senior escalation point for accessibility issues and deliver readiness reports to Games leadership.
• Lead and mentor Managers and Associates, cultivating a collaborative, solutions-oriented accessibility team.

Qualifications

• Bachelor's degree in architecture, engineering, urban planning, event management, or related field; or 7 years of equivalent experience in accessibility planning.
• 7+ years of relevant experience in accessibility planning, infrastructure delivery, venue operations, mandated Event Accessibility Services, or large-scale event delivery.
• Working knowledge of the Americans with Disabilities Act (ADA), California Building Code (CBC), universal design, and mandated accessibility services.
• Experience reviewing technical drawings and venue plans to identify accessibility gaps and develop compliant solutions.
• Experience leading teams and complex cross-functional projects, with strong communication and risk management skills.
• Certified Access Specialist (CASp) or equivalent accessibility credentials.
• Familiarity with the IPC Accessibility Guide.
• Proficiency in Microsoft Excel, PowerPoint, and reporting tools.
• Accessibility experience at major sporting or international events.
• Demonstrated commitment to disability inclusion, universal design, and equitable experiences.

What We Offer

• Shape accessibility for the first Paralympic Games hosted in Los Angeles.
• Lead a team with visible impact across venues and Games-time services.
• Partner with teammates and city and venue partners across Functional Areas.
• Contribute to a mission guided by inclusion, co-creation, excellence, and boldness.

What This Role Means for the Games

In 2028, Los Angeles welcomes the Paralympic Games for the first time. Your work will help every athlete, spectator, and teammate experience the Games fully, leaving Los Angeles a lasting legacy of accessible, inclusive venues.

Physical Requirements & Working Conditions

• Available to work onsite in our Downtown Los Angeles-based office.
• The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment.
• The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment.
• Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods.
• Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games.
• Conduct site visits and accessibility assessments across Games venues, including active construction sites and outdoor terrain, with appropriate accommodations and safety measures.
• Travel locally between LA28 offices, venues, and stakeholder locations, with occasional domestic and international travel.

Compensation

The annual base salary range for this position is $105,000 - $140,000. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28's operational business needs and applicable law.

Accommodation

LA28 is committed to providing an inclusive and accessible recruitment process. If you require an accommodation at any stage, please let us know and we will work with you to meet your needs.

LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team.

LA2028 Inclusion: Voluntary Demographics

At LA2028, Inclusion is a core pillar of our values and behaviors. We seek out and embrace diversity of all forms, respect and value different perspectives, and strive to build a team that reflects our community. This section of the application process helps us strengthen our hiring practices by mitigating unconscious bias through anonymous data collection.

Below is a set of voluntary demographic questions that are part of LA2028's Inclusion Initiatives. If you choose to fill them out, the responses will be used in aggregate to help us identify areas for improvement in our process. Your response, or your choice not to respond, will NOT be associated with your specific application and will NOT in any way be used in the hiring decision.