Senior Manager, 5-Star Product Quality & NPD

SharkNinja; United States; On-site; USD 117,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with matching

Employee stock purchase program

Paid time off

Parental leave

Identity theft protection

Product discounts

Job summary

SharkNinja in the United States seeks a Senior Manager to own product integrity across Water, Kitchenware & Cookware NPD programs. You will lead a small team of quality professionals and partner with Engineering, Product Development, and Marketing to uphold a 5-star standard at every stage.

The role blends hands-on quality work with leadership, from EB0 reviews to DFMEA readiness and predictive modelling of in-market ratings.

Qualifications

• 7+ years of experience in product quality, product development, or a related engineering or consumer insights function — ideally within consumer electronics or home appliances.
• Early people leadership experience — you have managed or mentored others and are ready to take on formal team leadership responsibility at scale.
• Strong working knowledge of DFMEA methodology — able to lead, challenge, and improve DFMEA quality across multiple programmes simultaneously.
• Solid knowledge of safety testing, regulatory standards, and certification processes across at least one major market (US, EU, or UK), with exposure to others.
• Analytically strong — comfortable building predictive models, working with IHUT data, and translating findings into actionable engineering recommendations.
• A confident, evidence-based communicator who can challenge peers and senior stakeholders constructively and follow through to resolution.
• Highly organized and detail-oriented, with the ability to manage a complex portfolio of NPD programmes without losing quality rigour on any of them.

Responsibilities

• Own the 5-star quality standard across assigned NPD programs — maintaining a clear, evidence-based view of risk and trajectory for each and escalating early when a program is not on track.
• Lead quality input into build reviews, bringing structured, actionable perspectives that go beyond flagging issues to proposing specific improvements with clear consumer rationale.
• Act as a quality coach and challenger to Engineering and Product Development counterparts — building relationships that allow for constructive challenge and faster resolution of quality risks.
• Lead and develop a small team of NPD quality professionals — setting clear expectations, supporting their growth, and creating the conditions for high‑quality work across the portfolio.
• Own the day-to-day direction of your team — managing workload, reviewing outputs, and ensuring rigor and consistency across programs.
• Contribute to hiring and capability development within the broader Product Excellence function, helping to build a team that raises the bar over time.
• EB0 build reviews and Pre-MP VEGA Hacks — lead structured sessions to surface and resolve quality and consumer experience issues before mass production lock.
• Ensure findings are documented, tracked to resolution, and fed back into the engineering and design process as repeatable learnings for future programs.
• Build and apply predictive models at each build stage to forecast in-market rating performance and identify consumer experience factors.
• Translate IHUT data into structured, prioritized recommendations for Engineering, Product Development, and Marketing.
• Track model accuracy over time and refine the approach as new consumer data becomes available.
• Oversee safety, regulatory, and certification delivery across programs and escalate blockers before they become risks.
• Own the quality and completeness of DFMEAs ahead of TRA for programs and ensure credible mitigation actions.

Skills

DFMEA knowledge

Analytical

Evidence-based communication

Regulatory knowledge

People leadership

Portfolio management

Job description

SharkNinja in the United States seeks a Senior Manager to own product integrity across Water, Kitchenware & Cookware NPD programs. You will lead a small team of quality professionals and partner with Engineering, Product Development, and Marketing to uphold a 5-star standard at every stage.

The role blends hands-on quality work with leadership, from EB0 reviews to DFMEA readiness and predictive modelling of in-market ratings.